Ed was a pleasure to work with. He delivered everything that was promised. He worked well with the insurance company. His updates on the progress of the vehicle were timely. Even small things such as car mats being cleaned and items left in the car in a proper place, showed great attention to kind detail. They were thorough in their explanations of work done. I highly recommend them for your collision needs. read more

John S I would recommend Pennington collision to everyone, I used their service twice in six years and was very please with the work. Ed and Mike are great to deal with, gave the estimate upfront and if any additional parts were needed they called and told you and how much the cost. My 2023 Grand Cherokee with the black diamond paint came out beautifully and match the rest of the vehicle. Great work. read more

They said they would help me with my insurance totaled 10 year old car. They wanted an estimate with the car. I couldn't get an estimate for it unless I bought it back from insurance company. So I do that and bring it and then they say they don't want to go through the work of looking for parts. I find the parts they fix it. Feel like the sales guy talked it up and the estimate guy shot it and me down. If it's not a common new car then don't bother because they won't. read more

Ill never go anywhere else! fixed a small dent and cleaned the outside AND the inside. What a pleasant surprise! Thank you Cody!

Very very highly recommend this place they did an amazing job on my vehicle I thought it would take at least two full weeks for it to be done because of the damage it was done in two days very professional they also vacuumed my car made it look brand-new thank you guys for the good work... read more

Did terrific repair job years ago and I returned there yesterday for minor work. Great staff, exceptional service still!!! Highly recommend.

Great job on our vehicle. The staff was great and the vehicle was returned to us not only like new on the outside but also all cleaned up on the inside. I hope to not have to return but if i ever have a damaged vehicle again I will return. read more

A crazy driver ran into the side of my prized Corvette. I was very nervous about having someone fix my car and having the paint match. Penningtons did a fantastic job and my Vette once again looks like new! Thanks! read more

Family owned and they treat you like family. They have been in business for years and are very knowledgeable.

After car accident, this place was the easiest and most efficient facility to serve us in getting the car back on the road, looking good. They were quick to get the parts, do the repair and file all paperwork with insurance claim. The service was excellent and the team was courteous. My wife as quite pleased with their messages in keeping us informed of progress. They finally did a detail of the inside and outside, cleaning up any debris and flaws. Thanks a lot to the team at Pennington Collision. Mark read more

My Prius was hit and run by a GM SUV (EKZ 7731). Right rear door was repaired by Pennington. Of 3 body shops I checked, Pennington was most available and welcoming business. Repair was done on time with metal panels returned to original shape (not all shops do that). Rubber window liner was loose (I tried to push it back in); I think they will fix it for me when I am less busy and can take the car back to them. I'd give 4.5 to 5 stars. read more

I brought my car here after a minor accident based on the recommendation of my insurance company. They were able to look at my car and provide an estimate right away, which came in much lower than I expected. I was given a time estimate of one week, and exactly a week later, it was done. Surprisingly, they had also cleaned my car, and did such a great job on both the repair and cleaning that my car looked better than it did when I bought it. Coincidentally, my husband got into an accident 2 weeks later and Pennington did just as good of a job as with my car. We are very happy with the level of service and the friendliness of the workers we encountered there. read more

Just picked up my vintage Aspen that needed some cosmetic body work and I was so pleased. Not only was the work done well but the car was cleaner inside than when I dropped it off. Car was done on time as promised and I so appreciated not having to add to the cost of my rental car. Great customer service and Ed is just a super honest guy who does what he says he is going to do. When your car needs body work just go there, don't even stop anywhere else first. read more

Best experience ever, Truly extraordinary. I can't say enough good about Pennington. They got our car in and out in just a few days. The car inside and out was spotless so much better then it was on the intake. This place is the tops!!! read more

Could hardly believe the turn around time for repairs of my vehicle. Experience could not have been better. Perfect job on the repair, interior clean up made inside look like new, treated like a king, and certainly will be back if needed in the future. Would highly recommend to anyone needing collision repairs. Thanks so much. Fred and Connie S. from Troy read more

I was about to take my car in to another collision shop nearby when I decided to do one more search. After reading the previous reviews, I elected to give Pennington a shot. Their quote was less than the one I had and on top of that, I was able to use one of their loaners for 5 days while my car was being fixed. These people are the real deal. Everything went just as they said and my car looks great. The fact they are friendly is a bonus. read more

Took my car in for a quick repair. Ed and his team were awesome. Fair pricing, quick work, and an all around positive experience. Would absolutely recommend to friends and family. read more

I had a really great experience working with Pennington Collision when I got into a fender bender this summer. Everyone there was helpful, courteous, and professional. I will for sure be sending anyone and everyone their way for repair needs. Thanks again! read more

Friendly staff and reasonable pricing! We have taken many cars here and will continue to. They do great work and are quick to get it done. On top of it, they have great danes that hang out in the office. That's just a bonus! read more

Pennington Collision has proven to be the best. After my car was hit by valet drivers which resulted in some cosmetic damage, I took it to Pennington the next day and they gave me an estimate on the spot within about 20 minutes. They worked with my schedule and got my car in within a couple weeks. I could not be happier with the results! Not only does the dent and and paint damage look as if it was never there, they even completely detailed the interior of my car. It was such a nice surprise! They were polite and professional and dealt with the insurance company directly so I didn't even have to worry about payments. I highly recommend Pennington Collision to anyone in need of work on their vehicle! read more

I took my brand new car to Pennington after nailing a racoon on the highway going 70mph. My car needed a brand new front bumper, fog light housing, fog light, fender liner and grill. Rick was very accomodating, ordering the parts before I brought it in, and getting me a loaner car for the time of my repair. There was some confusion with parts and I ended up having to take it back in a few days after my car was "completed", to get a final part installed. But they managed to do it over lunch in the better part of an hour. They did good work overall, the trips back and forth were somewhat tedious, but I would bring my car back for sure. read more

This is a great family owned business. Quality workmanship, and quick turnaround every time I've had my cars repaired there. They do great collision repair, as well as outstanding custom work. Highly recommended. read more

I recently took my Scion in to be serviced after somebody sideswiped me in a parking lot. It looks absolutely beautiful! Pennington collision was recommended to me by Metro 25 where I go to get my oil changed and I am very pleased with the recommendation. As a young woman I'm always nervous taking my car in because I don't know a lot about cars, however the men at Pennington Collision were very polite and fair. read more

I stopped by one afternoon about 2:30 to get, or make an appointment for an estimate. The lady at the desk said the estimator was at lunch but I could call later to see if he's back. I called back at 4:20 and was told they don't do estimates after 4:30. Ok fine, could have told me that earlier... Got the estimate the next day. Ed (owner/estimator) explained that the insurers estimate would be lower than his but he would deal with them directly. Called to make an apt. to get the work done was told bring $200 down payment and I would have to pay the difference between the estimates (what happened to Ed dealing with the Ins Co.?), I had to remind the lady that my ins. co. would be paying. She said she would call them and get back to me. Three days later I had to call her back, she had no memory of our previous conversation. Again she will call and call me back... no call. I called was told Ed is with a customer, he will call you when he's done... NO CALL! Do yourself a favor drive 1/2 a mile from Pennington and have your work done at The Collision Shop / Troy (owner also named Ed) on Maple Road. The Collision Shop Troy does great work with fast service no runaround. read more

I just picked up my car (again), Pennington never fails me. My car ALWAYS looks better than when I drop it off for repair. I highly recommend Pennington and would never go anywhere else. I dropped my car on a Thursday and picked it up the following Wednesday. I drive by the shop everyday on my way home from work and on occasion yell out the window "I love you Pennington", corny, but they are truely the best! read more

We have used their services on two different occassions. In reference to this latest occassion, the staff was such a pleasure to work with. They were able to generate a quote on my car while I waited and the estimate was very reasonable. They were able to provide me a loaner car which was a huge help in allowing me to get to work without having to make alternate arrangement. I was impressed by the quality of the work and the time frame it took them to complete the work. A nice bonus was that they also cleaned the inside and the outside of my vehicle. Nice touch!! I would not hesitate to recommend their services to my family and friends. read more