Was quoted a price I couldn't afford and I let Lance know that I would have to try another…read moreestablishment. Instead of sending me somewhere else he made some calls to try and purchase used or cheaper parts. Finally we came to a compromise in prices and I paid most of it then and the rest of the balance when I picked up my car. Car came back in the time quoted. Quality looks great and I'm pretty sure they Vacuumed, cleaned up my fast food wrappers and washed my car so that was a bonus. My changed looked picked up, vacuumed around and placed back in the same spots. Made me laugh.

Lance is personable and honest! Thought a slow collision at a stop light had cracked my rear…read morebumper. Called just before close asking to set up an appointment, he told me I could just come in the morning no appointment needed. When I showed up first thing, he looked at the bumper and could tell immediately it was just an access panel came loose. He popped it back into place and didn't charge me a dime! 11/10, would go back here in an instant should the need arise again.

Great communication, fast same‑day starter replacement, and truly excellent service. Automotive…read moreAuthority took great care of my truck and made the whole process easy.

AUTOMOTIVE AUTHORITY REVIEW This shop was personally…read morerecommended to me; I really wanted to like them. However, bottom line: the issue I took my car in for was NEVER FIXED - across several visits. Nick & Tim are very nice and seemingly easy to work with; however, if the issue is never fixed, and new issues keep showing up, what's the point? VISIT 1: On 01/26/2026, I took my 2014 Subaru Outback (200k mi) because the engine was shuddering upon braking, the car then stalling itself off while driving. They test drove it and did a diagnostic, telling me what I already knew: the catalytic converter (CAT) was due to be replaced. I was not ready to commit to that repair at the time; the current issue was something new that hadn't happened previously. They couldn't find anything else wrong. They insisted fixing the CAT would surely take care of this NEW PROBLEM and offered to use an aftermarket part to lower the price. The codes were reset and I left. Less than a week later, all lights on dash turned back on. VISIT 2: Forced to make a decision between the pricey CAT repair and having to start over elsewhere, I begrudgingly agreed to the CAT replacement BELIEVING that it would, indeed, fix the problem, as I'd been told. However, within 72 hrs of this 'repair', the engine shuddering (original complaint) happened again AND it turned all the engine lights associated with the catalytic converter back on. VERY CLEARLY, the problem I brought the car in for had NOT BEEN FIXED. VISIT 3: I was told to bring it back in on a Friday evening (01/30/2026), so they could drive it cold in am to better diagnose it. They FORGOT to test drive it cold. They ran the diagnostic but still didn't know what the problem was. They cleaned out the air manifold, a GUESS as to what may help, then reset the codes. 2 weeks later: HUGE engine shudder causing a stall in traffic; all warning lights back on. Also: violent shaking on the freeway; an entirely new problem. VISIT 4 (2/20/2026): After running another diagnostic, they told me they still had no idea what was causing the initial engine shuddering/stalling issue; they literally said "It ain't broke enough yet!" for them to fix it! They said the highway shaking was caused by 2 control arms needing to be replaced, a safety issue that should be fixed immediately but that I had not been alerted to at any previous visit. Every time I picked up my car, I was assured that it had been vigorously test-driven before it was approved to leave, yet new problems showed themselves each time I had it back. After having the control arms replaced, I was again assured that the car was ready to go, no visible/diagnosable problems present, (save the ORIGINAL COMPLAINT which was 'not broken enough to fix'). I had given them about $3000 of my money at this point; the ORIGINAL COMPLAINT yet to be fixed! Here, I vowed that I would go elsewhere should the original problem repeat itself again. Clearly, Automotive Authority had no intention of actually fixing the original complaint! Immediately upon leaving that time, I knew something was VERY WRONG with the brakes. I thought "No way would they let me leave the shop with brakes about to fail; I must be mistaken". I KNOW the brakes were not in that condition when I dropped the car off. There was a tactile and audible grinding of the brakes from the moment I left that shop after the 3rd unnecessary repair. On March 3, 2026, the brakes completely cut out WHILE I WAS DRIVING. I had to use the paddle shifters on my Subaru to get home safely. What had they done to my brakes?!? I dropped the car off with normal brakes, lots of wear left, and after picking it up from an unrelated repair, the brakes were worn to the point of failing. I have no answers. But, they certainly didn't test drive it before giving it back to me; there was no way they could have missed it! After $3000 already paid for unnecessary repairs, I was not going to pay AA to fix it again. I reached out one last time to tell AA the brakes had died while driving and to ask if they would take any parts back that they sold to me and I didn't need. I never heard from them again. I got ONLY $900 trade for that Subaru and had to buy a new car in the end. My advice: never trust these guys without a 2nd opinion...or, just don't bother at all.

Damian's always does quality work at a fair price. They do their best to accommodate your…read moresituation. Honesty is when they sent me back to the dealer on a recall issue when they could've made a repair and charged me for it. Best work in the area.

My car unexpectedly began overheating, and I had to drop it off at Damian's on a Sunday. The next…read moremorning they called, assessed the issue, gave me a quote, and got to work even though I did not have an appointment. The work was completed the same day at a reasonable price and handled in a professional manner. I cannot recommend them enough.

I have a 2016 ford escape that needed a new transmission so I was recommended this shop. Even tho I…read moredidn't have a collision job, I was quoted a pretty decent price for a brand new transmission so I had my car dropped off on April 29. I finally got it back yesterday on June 9. They kept making up excuses as to why it took so long to replace the transmission until finally 7 days ago they said I could pick it up. $4400 later and the RPM was running high and my car was making a weird noise. Then my car started leaking fluid and eventually it shut down because the engine was too hot. So I had to get it to towed back to collision collision. Turns out the mechanic told someone at the shop that they did give me my car back way too soon. They kept telling me they were test driving it but the mechanic never did test drive it. The whole experience was a complete nightmare and the worst professional experience I've ever had in my life. And to end it all, I was trying to call the shop to see if my car was ready yesterday but Damien kept hanging up when I called. He just yelled THEYRE REPLACING THE TURBO YOUR CAR WILL BE READY TO PICK UP AT 1 and hung up. And kept hanging up when I was calling back. Don't fucking bother with this place.

My 4x4 Jeep repair claim is dangerously sub par. They had my jeep for at least 6 months. I gave it…read moreback to them upon death wobble and improperly installed or missing parts three times. Brought to Mumblys 4x4 they confirmed the faulty repairs. Now I must seek legal defense. The entire office team failed to provide requested paperwork for the "repairs". Will not show alignment specs that they had done supposedly 3 times. They will tell you they assure you'll get your car with no engine lights or codes. This is because they simply delete them prior to returning. What's worse is that they censor their Google reviews and on the website you can't leave reviews so they have a great rating on Google but don't be deceived. With the condition my Jeep is in it is not roadworthy and very dangerous. Demian the repair parts guy among other things text me he is about tired of my complaints the 2nd time I returned to them. What's worse is I went into the shop office they told me to talk to Demian. They gave me the run around.

Went in thinking we had 3 problems with our Pacifica. Turns out none of them were problems. They…read morecould have taken advantage of us but they didn't. They were honest and wanted to let us come back to the hoist and show us the truth. These people rely on good quality work, honest people and good business practices. They are our go-to place now for all things car repair/maintenance related. Really appreciated you gentlemen. Thank you.

Nick and the crew at Interstate provided outstanding service! They were able to get our complicated…read more2008 Lexus hydraulic suspension system repaired in a timely manner at a very fair price. They provide honest service and know cars. Don H

Great job on our vehicle. The staff was great and the vehicle was returned to us not only like new…read moreon the outside but also all cleaned up on the inside. I hope to not have to return but if i ever have a damaged vehicle again I will return.

Ed was a pleasure to work with. He delivered everything that was promised. He worked well with the…read moreinsurance company. His updates on the progress of the vehicle were timely. Even small things such as car mats being cleaned and items left in the car in a proper place, showed great attention to kind detail. They were thorough in their explanations of work done. I highly recommend them for your collision needs.

These guys are pretty solid. They did a brake job on my Subaru for a great deal in comparison to…read moreother shops. I was able to wait while they worked. I would recommend getting a quote from them before a dealership. They also quoted me some body work for less than other local shops.

Always great service and very honest! Have taken my Acura MDX and Nissan XTerra to Mr. Dinh a…read morecouple times for different issues. Always does a great job!

I needed a side mirror replaced and it was a special order, Jacquelyn was so helpful ordering the…read morenew mirror and making sure that the special order decals matched. She gave me an excellent price and she was super helpful, accommodating and super sweet.

Throughout the past years I've had multiple vehicles repaired here and since I naturally have trust…read moreissues of coarse I've gone to surrounding collisions in the area and around Michigan for estimates on each repair I've needed and every single time drakes always has a $200+ cheaper estimate than anyone else without even mentioning to them that I've taken it elsewhere, I've never had to pay more than their estimate quote, love their honestly and how helpful they are, all the repairs look as if nothing even happened, they aren't open on the weekends which is maybe the one flaw they have but I'd rather pocket that few extra hundred & not being able to pickup my car on a Saturday-Sunday...highly recommend this place to all my friends and family & you reading the review! Amazing communication & knowledge here! Add the detailing service to your repair, my car looks brand new inside and out when I pick it up, I'm always amused & grateful every time, thank you always!!!!!!!