3 weeks after my ultrasound, no reports were in my file. in addition, dr mufti offered and gave me…read morean unauthorized cortezone shot. when he finally issued the report it was missing information. do not use the 1200 constitution ave location or dr mufti.

The process surrounding my visit at the Navy Yard location was great. However, they do NOT send the…read moreimages and reports to my doctors who ordered the tests. So, my doctors have no idea how my tests came out. These tests were done on April 24. I had an MRI of my spine ordered. I had to go and pick up the results and deliver them to the doctor myself. The X-ray and ultra sound ordered by my doctor were not delivered to him, so I have to go and pick them up and deliver them myself. You would think, if the e-system between health care providers are not compatible , the United States Post Office would suffice as back up.

The office staff were capable, courteous, and helpful. Could not have had a better experience…read morethere. Very knowledgeable in helping get the insurance squared away. The MRI tech made the testing experience pleasant and kept me informed about my options and made sure we got good images so my doctor can make the best decision for my continuing care.

Had an MRI this morning. The staff are courteous and professional. Would highly recommend. The…read morefacility has parking and the facility itself is very nice

From the owner: Our business specializes is superior patient care with an Open MRI. We strive to ensure patients…read moreare able to get the MRI scan they need in a comfortable, open machine that can accommodate anyone. We offer one of the lowest cash rates, accept all insurance plans, and work with any type of workers compensation, motor vehicle cases, and personal injury.

Penn Primary 700 Walnut Street…read more Patient Grievance Regarding Sarah Alles, NP This complaint regarding the unacceptable care I received from Sarah Alles, NP. I have never left a medical appointment feeling so dismissed, disrespected, and unheard. I first want to recognize that the front desk staff and medical assistant were professional, courteous, and compassionate throughout my visit. My complaint is solely regarding the conduct and professionalism of Sarah Alles. From the beginning of the appointment, Ms. Alles displayed a dismissive and unprofessional demeanor. As I attempted to explain information I had received from Labcorp regarding how to place a standing order for my thyroid bloodwork after previously being told she was unfamiliar with the process she interrupted me before I could finish and stated that she "didn't have time" because there was too much to cover during the appointment. Rather than listening to a legitimate concern about my ongoing medical care, she abruptly cut me off. I also attempted to discuss the significant delays I have experienced in receiving responses to my portal messages while I have been trying to manage my health and understand why I have not been feeling well. Instead of addressing those concerns professionally, she commented about the number of portal messages I had sent, which made me feel as though I was being criticized for advocating for my own health and attempting to communicate with my provider. When I questioned why she was being so dismissive toward me, she only then apologized. However, she immediately attempted to justify her behavior by blaming the nurse, stating that the appointment was running behind because the nurse had spent too much time with me. I found it completely inappropriate and unprofessional to shift responsibility onto another member of the staff or suggest that I was somehow responsible for the delay. Patients should never be made to feel guilty for the amount of time their medical team spends providing care. Respectful communication and active listening are fundamental expectations of any healthcare provider. Unfortunately, I experienced neither. I left the appointment feeling that my concerns were an inconvenience rather than an important part of my medical care. This experience was not an isolated frustration. It occurred against the backdrop of ongoing communication difficulties with this provider, including delayed responses when I was seeking guidance about my health. The cumulative effect has resulted in a complete loss of confidence in Sarah Alles as my healthcare provider. As a result, I will be transferring my care to another practice. I am requesting that Office Manager Ben contact me as soon as possible regarding this grievance. I expect this complaint to be reviewed seriously and addressed appropriately. If I do not receive a timely response, I will pursue this matter through the appropriate patient relations and administrative channels. No patient should leave a medical appointment feeling dismissed, interrupted, blamed, or discouraged from asking questions about their own healthcare. I sincerely hope my experience prompts meaningful review so that other patients are not treated in the same manner.

This is the real deal, Penn Medicine, I accidentally posted a negative review that was connected to…read morethis site because there was no place for that site. Real Penn Medicine providers can't be beat. Pennsylvania Hospital and the Washington Square facilities are excellent.

MDI is conveniently located near a lot of shopping plazas in Springfield. They have their own…read moreparking lot & have recently changed their name to Akumin. There was no one at the front desk when I arrived. It was pretty quiet & empty. After a few minutes of waiting, one of the staff members greeted me & gave me some forms to fill out. I arrived about 20 minutes before my MRI appointment time. After I filled out my forms, I waited for about 5 minutes until Brenda greeted me & told me to follow her to the MRI room. They have a room where you can store & lock your personal items with a key that you can take with you to the MRI room. Brenda was very nice & made me very comfortable. She offered me headphones to listen to music & a blanket in case I get cold. She was very sweet & accommodating. She checked in with me during the MRI to make sure I was okay. Definitely a great experience for my second MRI & y'all know laying in a tunnel-like machine for 45 minutes isn't comfortable. Haha I'll definitely come back here if I need another MRI in the future.

Can't even get anyone on the phone to see how far out they are scheduling, I've tried several…read moretimes. Can a review be less then 1 ?

It was my first MRI since moving to PA. I've had many over the years…read more The ladies in the front office were very friendly and welcoming. Marion was especially helpful. I felt comfortable and in good hands. But then came the actual MRI... I'm disabled, short, and suffering with back pain. I was having a difficult time getting onto the table, but the tech never offered me any assistance. I asked him if he had a pillow to put under my legs and he did. He helped me with that. I was handed a pair of foam ear plugs. That was new to me because at my prior MRIs I was given headsets and asked what type of music I liked. It doesn't hide the noise, but it helps a lot. I was put into the machine and just couldn't believe how noisy it was! I've never experienced anything like it. It didn't take long before I had a pounding headache. Between the noise and my back pain it was a horrible 30 minutes. I had a lot of anxiety.... which I've never experience during prior MRIs. It was finally over, and I felt the table moving out of the machine. I was hurting, and a little disoriented. Before I was completely out the tech quickly pulled the pillow out from under my knees. That was not pleasant. He could have given me a minute to compose myself. I was having a difficult time trying to sit up and he never offered me any help. I couldn't believe it. I managed to find my way back to the dressing room and get my clothes on.... still in disbelief over that horrible experience. I did mention it to one of the lady's up front. She told me the machines were 30 years old, and that the techs will never help the patients! Up until this appointment I feel that I've received very good medical care here in PA. The only reason I gave this place 3 stars was because of the convenience of the location to my home, the awesome front office staff, and it's much cheaper than having tests done at the hospital.

The people up front are ridiculously rude and seem to go out of their way to make you feel stupid…read morefor not knowing certain things. Once I was in the back for my scans, the people there were a bit nicer. It's so sad that in healthcare, when people are already suffering, to be treated this way. I always felt like if you hate your job so much why not just find a new job instead of talking down to people that are in pain?

I have visited this location several times over the past few years, and the experience has been…read morepretty consistent: mostly good interactions with the medical providers, and mostly frustrating interactions with the rude and unprofessional front desk staff. The woman at the front desk during my last two visits (a heavyset Black woman, medium brown complexion, with long hair) acted like my presence was an inconvenience, even when I arrived early for an appointment (which it took 15 minutes for her to check me in for). She also started playing loud music at her desk, and she even held conversations with patients on speaker phone (sorry, Mary Ross, but we all heard your convo with the Vybe front desk receptionist). I would try another location, but online reviews note similar issues at other Vybes. I wish Penn's urgent care was still open. I'll probably try Jefferson's urgent care next time.

Not sure if there was a management or staff change, but Vybe is not a vibe. The receptionist is…read morenot professional in their attire or attitude; they now will not allow you to come back with the patient, and my parent relayed that they didn't do anything or inquire about symptoms...just go to the emergency room. It was like they just wanted you back there to say you were there so they could bill. If you have an opportunity, suggest going somewhere else.

Dr. Jim is a great local chiropractor when you need a quick fix--literally! Although this is not…read moreyour typical chiropractic office, all the ways it's different turned out to be why we like it so much and our experiences were always positive! Our first visit to PPM was after my husband woke up on a Saturday morning and couldn't move his head--his neck was literally frozen in place. He was in so much pain he actually considered medication (which if you knew him you would know would mean he must be REALLY hurting!) Anyway, we looked up any chiropractors in the area who might have Saturday hours (since our regular guy was a M-F office in Center City). We stumbled upon Philadelphia Pain Management--which to our surprise was located just 2 blocks from our house. We called and they said no appointment was needed--we could just come right over. AWESOME! After filling out some standard paperwork we inquired about the cost. Although he would have probably paid anything to ease his pain, we were excited to hear that they had a "multi pack" payment option that gave us something like a dozen visits for $130?!? Wow! We had the option to go through our insurance but I knew there was no way our copay would be less than $20/visit so we opted for the multi pack. Best decision ever! A few short minutes later and he was on his way to recovery. Dr. Jim was polite, thorough, and incredible friendly. The office seems to typically deal with Workman's Comp and Auto Accident patients mostly so he left it at "come back when you need it"--something my husband liked very much (he hates the pressure to book his next appointment before leaving or needing to sign up for a some sort of chiropractic program). Anyway, after another visit and some electric muscle stimulation he was cured. Since then he has returned a few times, but in the meantime he has converted me to being a regular patient. I really liked that when I returned to see Dr. Jim for my own treatment he remembered me from Scott's visit. Impressive memory! I love the drop in policy and have never had to wait more than about 15 minutes (at the most!) Overall, I highly recommend Dr. Jim--not only is it affordable chiropractic care but the staff are great and it's super convenient.

Dear Yelp Diary, My first therapy treatment here. I find I…read morehave pain in places I never even realized. How scary. So far I think it is medium size faciility and a lot exercise equipment (makes me feel like home) and physical therapy in the future for me. I love it because I am missing the gym so much after my incident. When you are use to being active any type of serious injury can make you feel like you lost control of your life. But god sends you a little help and pain management and physical therapy are a guiding light. Imagine the days when there was no rehabilition guidance...feel sorry for those who suffered so much. Anyways, I hope to heal. I do recommend this center for those who need a facility for pain and injury.

MRI went well with them. Appointment is hard to get with attendants who claim they can't find the…read moreorders.

The Receptionist was very polite and quickly got me signed in. The Radiologist was efficient and…read moredidn't waste my time. The whole X-ray process took about 20-30 minutes. She even had the disc ready for me in under 5 minutes. I am very impressed.