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    Penntegrity Plumbing

    5.0 (1 review)
    Open Open 24 hours

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    7 months ago

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    Ask the Community - Penntegrity Plumbing

    100% Plumbing - 100% Plumbing is dedicated to providing our Clients same day service.

    100% Plumbing

    (131 reviews)

    I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

    I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

    Refuge Plumbing - Tankless install

    Refuge Plumbing

    (20 reviews)

    We had a great experience with Refuge Plumbing and highly recommend them! Michael, the owner, was…read moreincredibly friendly, professional, and knowledgeable. He took the time to thoroughly identify the issue, explain everything clearly (didn't even get annoyed at my 1000 questions), and had no hidden fees or agenda. Our main house water shut-off valve needed to be replaced, and Refuge was able to squeeze us into his schedule within days. His pricing was very reasonable, especially considering responsiveness we received. Refuge Plumbing may be a newer business, but Michael is definitely not new to plumbing. This is my mom's vacation home and she is used to my dad being able to do all repairs. After losing him she has been putting off repairs because she's afraid of shoddy work and getting ripped off.... This was the first repair my mom was comfortable with and we'll absolutely be calling them again the next time we're in town to help tackle a few other projects on this older house.

    Highly impressed with the communication here. Michael was set to help us out and was great to work…read morewith from the start. Unfortunately, a family issue arose on his end, but he handled it perfectly by notifying us right away so we could make other arrangements. It's hard to find that level of courtesy and reliability these days. Based on his character alone, I'd highly recommend reaching out to him. Great response time and very nice to deal with--I'll be keeping his number for next time!

    Penntegrity Plumbing - plumbing - Updated September 2026

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