This is what an eyeglass experience should be! Customer service at it's very best! Professional, knowledgeable and friendly staff. they bring the frames to you and make informed, professional recommendations. They even did the leg work for my out of network vision insurance benefit claim. On pickup day the optician placed the new glasses on my face, checked the fit and made necessary adjustments based on his findings. No more "self-serve" strip mall chain eyeglass stores for me. This is how it's done! read more

The people that work there are very friendly and kind. I wish there had been more choices of frames to pick from. I think I could have gotten something I like better had I gone to another store, but service is important too and that's what I got. I would go back, but next time I would shop around too. read more

Exquisite customer service and care. I don't live in the area but I've had occasions to assist my elderly mother with repair and replacement of glasses at Pensel and Walker after falls and injuries. Kindness and neighborliness is priceless at these times. Thank you. read more

Pensel & Walker has always been my go-to for eyewear--I even travel there from Northern Virginia for their exceptional customer service because I can depend on it. Whenever I need a new pair of frames or sunglasses, they have easy ways for me to share my new prescription and pick out what I want. The staff are friendly and give me advice on the latest styles and trends! The turnaround has always been very quick as well and I can trust in the quality of the product I'm buying. I know P&W also is very active in the local Easton community which is important to me. This company clearly puts its customers and community first and those are values I'll choose to bring my business to every day! Thank you P&W! read more

If your antique but beloved eyeglass frames have let you down or, godforbid, the baby's stepped on them, these guys are here to help !! This is the last micro-torch in captivity and the price is cosmicaly, pitifully cheap. In fifty years of experience I have never had a better optician. In the last 15 yrs all of my irreplaceable Italian frames have been relensed, repaired or retired by these fine people. Now that it takes me four or more hours to get there, USPS gets my business home. Trust me, they are the VERY BEST. Forget about the chains, these people treat you like family; pay an honest price for superlative service, 'Nuff said. read more