Great products, great value, great customer service. Always a joy to shop here for our pantry staples as well as for gifts for family and friends. read more

One of my favorite stores. It's clean and organized. The workers greet you and are helpful without being overbearing. I always leave with something I've lived and something new. The company itself is so ethical that every dollar I spend there just feels right. Highly recommend for your spice needs, baking needs, and even your hot cocoa needs! The pepper, cinnamon, curries, and the Chicago seasoning. read more

Great selection. Will only buy cinnamon from Penzeys Spice. All others very good, Jalapeno and celery seed, Cardamon and blends are great, Glad you are on East side of Cleveland on Chagrin Blvd,, Thanks Five stars read more

Bright and clean Penzey's location with the requisite friendly staff. I think Penzey's offers' a quality product at a higher price point, but if you sign up for their mailing list, the offers are phenomenal. I went in for vanilla sugar (don't buy it, that stuff is addictive, you'll keep going back and don't say I didn't warn you), and for the $8.95 cost of the sugar, got the vanilla sugar, and full sized jars of both Turkish Seasoning and Roasted Garlic with the coupon of the week. I love the blends and the staff often have recommendations about how to use them. The soup bases are great, and the Lemon Pepper, which I think is their first blend, is the best there is! read more

This store has herbs and spices. It's a nice store to walk around and learn about the different kinds. I needed star anise for a recipe. The regular stores didn't have it, but I knew Penzey's would. I walked in, and although the store was busy, the lady walked over and showed me where the anise was. I was in and out quickly. read more

the spices are top notch. there is always someone available to help if you need it. I love that place!

Everything I've bought here has been great! This is my go to store for all of my seasonings.

I love Penzey's! The spices are amazing, the staff is really friendly and helpful, and the atmosphere of the store is warm and inviting. I'm slowly transitioning all of my spices to theirs. My favorite is Justice. It's similar to fox point but salt free. I can't get enough of Justice! read more

One of my favorite go-to places for spices. Love all of the friendly folks that work here.

I love Penzey's Spices so I'm grateful that the stores are open again. I ordered online for store pick-up and my order was ready the next morning. When I arrived at the store, I was greeted, and then I said I was here to pick up my order. The person who greeted me retrieved my order. I was impressed with how well everything was packaged. The store smells so good! It's the spices. If you have never been to a Penzey's I highly recommend that you visit one. It will lift your spirits. The staff is so helpful. By the way, they sell a bandanna now for dogs. read more

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Love all the fresh spices and everyone was great with making suggestions. This is my go to store! Thank you and you have a life long customer in me. read more

Overpriced, not any better than any other spices and should keep their political opinions to themselves.

I have been shopping here for years, good quality spices, friendly and helpful staff. just ordered on line Sunday night and received call Monday morning that my order is ready for pick up. The store is efficient, clean. good prices, and friendly staff. I tell my family and friends to shop here for a good experience, large selection of spices and knowledgeable staff. read more

Great selection of paprika and cinnamon. Their progressive politics will keep me shopping at Penzey's.

Penzey's has a nice selection of herbs and spices. Prices are a bit steep, but that is to be expected with a small business retail store vs. e-commerce. -2 stars for the politically charged business persona. It's nice to see businesses making social statements and supporting movements, however, operating in a confrontational manner vs. an empathic approach leaves many customers alienated instead of understood. If you want to incorporate politics in your business, that's fine, but it has to be done in good taste. Penzey's misses the mark in that regard. read more

Penzys spices are great! I especially love their Taco seasoning and Smoked Paprika. The sales staff are helpful and very friendly. It's fun to shop there! If you cook at all, even a little, be sure to stop by a Penzys store or check them out online. I highly recommend Penzys. Great people. read more

I have only ordered from them online and was delighted to see a brick and mortar version of the store next to Corky and Lenny's deli in Beachwood area of Cleveland. Their spices are high-quality but also high priced. They have a huge selection but their pricing structure is limited they only have three sizes a plastic bag with 3/4 of a cup, a typical size spice shaker and a tiny shaker. Most are in the neighborhood of the 5-7-9 dollar range for the three sizes are some adjustments depending on what they are. I bought a bag of the pizza spice and the poultry blend both of the large bags. As I was checking out I was told they do not take American Express which was pretty surprising. The clerk then told me that they are a small business that's why. I then mentioned to her that they were a chain of stores and also do a tremendous online business and gave her my visa anyway. I only mention this because it was an unusual reaction as if American express is not a main stream card I was slightly put off by her answer but if you want overpriced spaces head on over to Penzeys I also checked online and was supposed to be given some type of a free gift for Black Friday weekend and nothing was offered and I decided not to ask. If you want to charge premium prices you had better provide premium service. Not recommended. read more

For those of you who've never experienced Penzy's Spices in Woodmere and like to cook, do yourself a favor and go immediately! The place is heavenly! Their spices and herb blends are so much more aromatic and fresh than the stuff you find in a normal grocery store. If you don't believe me, each spice has a tester (like the candle store). Sniff the flavors until your hearts content! Since I discovered Penzy's, I've completely replaced my old spice/dry herb collection. They also have hard to find spices that I haven't been able to find anywhere else (gumbo file, juniper berries, zater, celery seeds, etc.). Even if you're in the market for a simple spice such as curry or paprika, they have multiple variations and flavors. Another thing I like about Penzy's is their own mix blend seasonings and rubs (ie. BBQ 3000, Florida Peppered Seasoning, Fox Point, Mural of Flavor, North Woods, Chicago Steak Seasoning, English Prime Rib Rub, Shrimp & Crab Boil, Corned Beef Pickling Spices, etc.). All are amazing. I've tried every one of them! If you're already a regular Penzy's freak like me, I do suggest subscribing to their monthly magazine which you can do so free at the store. Oftentimes the magazine comes with a coupon for a free spice of the month. The magazine also features a lot of great recipes that use the exclusive Penzy's blends. If you're a foodie like me, you'll understand that using top notch fresh ingredients makes a world of difference in your meal. With Penzy's, we finally have a place that can satisfy the foodie in all of us! read more

There are a lot of unique spices here that are difficult to impossible to find anywhere else locally (save, I expect, for the WSM or the other Penzey's shop in Ohio City). If you're looking for celery seed or Sichuan peppercorns and are striking out at Whole Foods, you'll be able to find what you need at Penzey's. The spices I've purchased at Penzey's are good quality but a bit expensive. I'm continually disappointed that they don't really have anything in the way of organic offerings: while I know it's not always possible to source everything as organic, there's really no excuse for such an upmarket store to not even try. The store itself is Spartan, and not in a good way: there's little in terms of decoration, with some old burlap bags tacked to the wall and plain wooden shelving. It looks a lot like one of those temporary holiday mall storefronts, where everything has been deliberately kept dull to make it easier to take the whole thing apart again in a few weeks. Again, it's just not what you'd expect for an expensive store in one of the most high-end shopping malls in the city. My final annoyance with Penzey's is the short hours: they close at 6pm! I often feel the urge to buy some exotic spice after work for that day's dinner, and the early closing time makes it next to impossible. Maybe this says more about my planning skills than anything, but still... read more

This place is awesome for spices. They have individual stuff & nice blends. Tons of great dried & ground peppers too. Nice & friendly staff that is more than happy to help you find the correct spices. They also have a mail-order catalog that they send out monthly, and the shipping is cheap. read more

I'm a home cook, on a chef's level. I can find everything I'm looking for here! The staff is super friendly and helpful. The catalog is fantastic for mail order since this store is about an hour drive for me. The only downside, is that they don't seem to have Organic and that is why they didn't get 5 stars from me. read more

I stopped in here yesterday thinking that this place would be a waste of time. I was pleasantly surprised that they had a really deep selection of hard to find spices. I am not quite sure how they stay in business in such a high-rent district as Eton, but their selection is pretty good. Although I didn't buy anything, they had a lot of stuff that I was interested in getting, but don't have a need for currently. There were about three other people in the store, which also surprised me. Nobody was buying though, they were all just wandering around. The store itself is setup poorly. The decor should embarrass the owners. Burlap sacks tacked into the wall? C'mon- spring for some pictures of spices close up or something. Make this place appealing. And there is no good smell in there- like something cooking on a hotplate. They would sell a ton more if peoples mouths were salivating. And play some music or something- it's just dry in this joint, which is why they received three stars from me rather than 4. You have the products but failed at the delivery. read more

If you pride yourself on using high quality ingredients in your cooking, you gave to get yourself over to Penzey's. On average, some of their spices are more expensive than say a standard brand like McCormick, but they way I see it, their spices are so strong and fresh, they will last much longer than the stale plastic containers you get on the grocery shelves. Also some spices that are harder to find like whole cardamom, zataar, Spanish saffron are actually cheaper than if you were to buy them online. I also like that they sell small, medium and large sizes of most of their spices, that way if you don't have to be stuck with a huge container of fajita season knowing you won't be able to use it all. I can't neglect to mention how awesome their gift box section is; if you know someone who loves to bake or grill, they have customized gift boxes with medleys of spices. I think they make a very personal gift for that someone in your life you know would appreciate good quality spices. You can also request their catalog which has coupons and recipes. I don't think a place like Penzey's is for everyone, but particularly if you like to cook or know someone who does, Penzey's is definitely worth a visit. read more

Love Penzey's. They have some great spices. Mexican oregano, chipotle pepper, pacific sea salt and more. They also have other mixed spices that come in handy when cooking. I will always go back. read more

specialty stores are hit or miss. sometimes you wonder if there really is enough demand for a small boutique specializing in swords for renaissance faires. yes, those types of specialty stores make no sense to me. but then there are the *other* kind. if you're an avid cook or baker, hobby-wise or professionally speaking, you should check out penzey's. they have sections and sections of spices and rubs from all over the world. three different kinds of cinnamon, several different types of curry, barbeque mixes, and unique mixtures of herbs and spices you won't find anywhere else in cleveland. throughout the store there are large jars for you to smell each seasoning. there are usually different sizes of each item as well, in case you have a gigantic request of dutch chocolate in a chocolate cake recipe. they can be a tad pricey depending on what you are buying. i mean, it is a specialty store, and they are spices (which are pricey to begin with). but penzey's really is a great place for cooks. they also have a list to sign up for their catalog, which often gives you discounts and deals on their products, and recipes too. i really like their hot chocolate mix with a hint of mint. and the vanilla sugar. i bake, so with all their baking stuff i have small bursts of contained excitement when i look over the different types of extracts and powders. overall, i approve of this unique boutique. and avoid any and all specialty stores in ren faire swords. read more

Visited the store location near West Side Market in Cleveland to pick up a few things. The Store Clerk, Ben was exceedingly helpful and polite. An Asset to the company. After not being happy with some of the company's online decisions, the visit to the physical storefront renewed my confidence in the company. read more

So I have not been to many spice stores but I do enjoy browsing in this place. This is where I was educated on the various vanilla beans, found my poppy seeds for my lemon poppy crepes and found herbs de provence that rival those found overseas. I did not find much kick in their adobe spice but it does the job somewhat. I wonder what I will find on my next adventure? read more

I stopped into this place on a the recommendation of a co-worker while I was visiting Cleveland on business. They have a vast selection of fresh spices and unusual mixtures to spice up any of your cooking creations. They have great gift boxes and catalogs available to take unique gifts and a piece of this place home with you if you are not local. read more

Penzey's is a really interesting place to shop, and a must for the home cook. There are jars for sniffing all over the store so you can compare (for example), 4 different kinds of cinnamon and discover they really are different. They carry a wide array of products that are much higher quality than grocery store spices for much lower cost. In addition to basic spices, Penzey's makes a large selection of spice blends from taco seasoning to bbq rubs to salad dressing mixes. Every time I go in, I end up buying some new blend I haven't tried yet. The store seems to carry all the same products as the catalog, but sign up for their mailing list anyway and you'll get coupons for freebies a few times a year. The catalog also has great recipes that are always a hit with my family. read more