Very unprofessional and disappointing experience…read more I came to the Mayfield Heights Giant Eagle (6259 Mayfield Road, Mayfield Heights, OH 44124) to pick up prescription medication for my mom and decided to do some grocery shopping as well. At the self-checkout, I needed help paying for a single item without a barcode. I had to press the assistance button multiple times before anyone responded. When someone who identified himself as a manager finally came, he was extremely rude and condescending instead of helpful. His appearance was sloppy, and his attitude made me feel belittled rather than assisted. This level of customer service was shocking. I then went to customer service to speak with the store manager, but despite waiting and repeated calls, no manager ever came. I usually shop at Heinen's or Costco, where professionalism and customer care are clearly a priority. This experience was unacceptable, and I will think twice before returning to Giant Eagle.

Please inform anyone that packs up the groceries that they shouldn't mix light things with heavy…read morethings for one. Like cans with Pillsbury refrigerated pizza dough in those containers that you Crack open. Don't pack detergent with food. Don't pack fruit with heavy items or cans. Tell them to ask if you want your items packed in the order that they were put on the belt! A few things I bought were ruined!!! Now I have to go back and try to replace items.

Came here for free Mike/Michelle sub day. Why not! I get a free sub. So I made the trip. I don't…read morecome here regularly since it's not that close to where I live. Ordered my free steak and cheese medium sub. Waited about 10 mins or so. It was busy around noon on a Wednesday. Staff was very nice. The store is big enough to sit and eat with your family and 25 more people. Layout is easy to figure out. Got my sub and brought it home. Still warm. It's pretty good. There is a cheese sauce with cooked onions and peppers. It's a good size. Enough for lunch. Honestly can't complain nor do I need to decent sub for free. I'd go back and try a sub if I'm in the neighborhood. They have a good menu with lots of good options. Overall good experience.

What a joke. I love firehouse so I stopped in to get a sandwich during my road trip. There were 2…read morecustomers waiting inside already. I ordered an original Italian. 20 mins. It took them 20 mins to get me my food. 3 people working. 3 customers. Who has this kind of time? I would have gone to a sit down place if it was gonna take so long. The food was good.

We walked into the restaurant and it was completely empty. I ordered the Reuben without the sauce…read moreand substituted the french fries for a scoop of sauerkraut. My Reuben had approximately 4 ounces of corned beef on it and the rye bread was grilled and dripping with grease. My friend ordered the Reuben with the french fries and the fries were tasteless. I was hoping to redeem this place by ordering the carrot cake for dessert, but it was a complete letdown. Definitely not a locally baked cake but more likely a product purchased from a food distribution center. This place won't last long. The ambience was nothing to write home about, and our table had two glass stains on it.

Very good service, delicious food and friendly staff. I like it better than Jacks's Deli.read more

Love coming here! They have so many great items. I love how they have frozen barbecued eel. Easy…read morecooking instructions and it melts in your mouth. So good!

I love the market. I don't go often because I forget it is there. The name has changed. It is…read morenow a Korean market. The service was good. I did not feel rushed. The shelves were neatly packed. Little Korea restaurant will be opening next door to it. The sign is up already. Then I can shop and eat.

ALDI is my favorite shopping experience during the winter time. Reason being that aisles overflow…read morewith European and local Christmas goodies - mulled wine, egg nog, holiday gifts and PJs, and festive sweets. It's really nostalgic for me to see all the festive cookies and sweets since I grew up in Europe. Stories aside, this is not my usual ALDI destination (other Mayfield location is), but it is now after my first visit. I found this store to be very well stocked, carrying amazing assortments, and clean. AMBIANCE: The store is your standard AlDI experience. Same layout as elsewhere. This store is very clean and well organized. It's a great pleasure to browse. INVENTORY: I was very pleased with the inventory at this ALDI. Prices have the same great value as at other locations. The seasonal inventory is amazing - mulled wine, baking brie with cranberries, gingerbread coffee, nogs, ice wine, and so on. It's a perfect one-stop destination to get everything for your festive table. Aside from seasonal inventory, I found a few things that I can't find at other ALDI stores. For instance, holiday macarons were available! I most loved the gingerbread ones, and deeply regret not getting a second package. The store has BOOKS! I haven't seen books at other AlDI locations. You'll find books by Freida McFadden here for $9.99. I'm bookish girl, and was a huge fan of these finds! Most were sold out already but it's something to get super excited about! SERVICE: The service at this AlDI is so-so. I had a few questions about finding a few items, and they were pleasantly answered by the staff. The checkout was rather hurried, I wasn't even able to use my cart. My products were just abruptly thrown into my totes. I did not appreciate this level of service. I'd rather manage packing on my own. PARKING: There is a large parking lot by this store. The parking lot is a bit dim lit during the night which makes it look sketchy. ALDI sign is also dim. It's unusual for big plazas such as this one. Also, watch for patches of ice in the winter, it's not so well cleaned. Despite minor negative parts of the shopping experience, I plan to frequent this store. I'll be back this week to replenish macarons and buy cookies for a party I'm attending. If you have last minute holiday needs be sure to stop by!

Good prices bout clearly are Cashier has no customer training like she was doing us a favor she was…read morethe cashier all the way to the wall and we were in the store roughly around 5:15pm

Food and service were really good! I also had a Long Island iced tea which was also really good…read more Food was served hot and quickly

Stopped in for dinner with coworkers. What a lackluster experience! Service was extremely slow and…read moremy salad was overpriced lettuce. I ordered 10 bone-in wings and a half Caesar salad. The salad is $7 and had next to no dressing on it. Not to mention no cheese! Just lettuce and micro-croutons only. The server asked if I wanted my salad before our dinner came. I said yes. Well, it came but we waited another 10 minutes for silverware. The silverware came and just minutes later our dinners came. I took two bites of the 'salad' before pushing it aside. It wasn't worth the effort. Cross this one off your list.

Currently I don't get subs very often, since most of the shops only have tuna or vegetarian…read moreoptions for me, but when I do I usually pick DiBellas. I stopped at the Mayfield store (on SOM Center) to pick up a 5" tuna sub for lunch the next day. I used the online ordering so the sub was ready and I got in and out quickly. DiBella's has a bigger footprint then the usual sup franchise, they have plenty of tables to eat in the store and the decor is a bit better then the competition. I prefer DiBella's for a number of reasons. First I think the bread is better, a bit more substantial with a nice crust and soft inside, the choices are all good, this time I got the everything style bun. Second, the tuna is high quality and well drained which means that the balance of the sub seems better to me. Third, the vegetables are fresh and crisp, with good flavor. Finally I really like having several options in the peppers including making the sub spicy, which is a nice contrast to the tuna. If you are looking for a good high quality sub check out a DiBella's, the food is great, there is good variety, including the option to have your sub grilled, and service is generally good. The Mayfield store is convenient and well run. Give them a try.

I was traveling to Cleveland to visit with my best friend. She had to work so we decided to order…read moresandwiches to the house for lunch. Now although I'm not a huge sandwich fan this is one of the best sandwiches I've had in a very long time I definitely would visit this place again if I'm traveling to Ohio or any of the other locations they are at!!! the sandwich was very yummy but the everything bread was really wet set it off. I did not eat at the location so I cannot really comment on their service or what it was like inside but I can tell you that the sandwich is wonderful.