Very nice branch opened new checking account the Banker who helped me was very kind and generous…read morewith his time helping and explaining the checking account process

The map attached here is not showing the correct location, so I will give some description. This…read morelocation faces Hickman (AKA Highway 6) with the cross street at Carefree Lane. McDonald's is on the opposite corner but same side of the road and Fareway is in the strip mall just behind the bank. Each time we walk in to this bank everyone has a smile and is quick to offer help. Josh helped my fiance open up a new account and he followed up with me by phone after reviewing my accounts and seeing some changes that could help me save more money. This location has a family friendly atmosphere and is a good choice if you live in the area.

We went to central bank on Waukee yesterday and the team at this branch is Awsome. The customer…read morefocused is off the chart . If you have a bank that does not treat you like you want to be treated give this branch a try . I'm sure you will not be disappointed.

After reading reviews of all the banks in Waukee, IA a year ago, we decided to give Central Bank a…read moretry. On every visit, the tellers, personal bankers, and manager smile and greet us by name. They are friendly, professional, and efficient--and just really nice people who are happy to help us with large or small matters. They make a visit to the bank a very pleasant experience.

This bank is amazing! I love that they are a small bank so I feel like they care about the…read morecustomers more. They make you feel important unlike big banks!

I like this Wells Fargo location because it's convenient and very reliable. The employees here are…read morevery nice and professional assisting customers with any issues or concerns about their accounts. This location is really busy especially during the work week so wait time in lines can very bit besides that it's a very good bank.

I have been banking with Wells Fargo for 10 years and yesterday I received my first check from a…read morenew employer. The first check was required to be paper and they placed a hold on my check for SIX DAYS. I was depositing this check on the 1st of the month when all my bills were due and I was barely making the cut to survive. When I asked why or what I could do the lady at the desk only told me "service generated". I asked if there would have been a way for me to just cash my check and she told me no there would still be a hold. Later learned I could have gone and cashed it at Walmart or Hyvee. Customer service was terrible I got no explanation until I spent 30 minutes calling customer service and they told me there is nothing I can do now. Will be closing my account when my check clears you cannot do this to people.

Had nothing but good treatment at this branch, from a home loan to daily banking needs. Would…read morehighly recommend

Wes on hold for about 15 min to talk to representative. Closing my account and the person I was…read moretalking to acted like I was holding her up. She sir and everything. Just her tone and voice sounded like she didn't have time to assist me. This is just one of the reasons I'm closing this account.

Called and waited on hold for like 6 minutes. Friendly woman answered, I told her I wanted to open…read morea business account, she looked for someone and put me on hold again for 2 minutes and came back said no one was available. She assured me someone would call me back before they closed in an hour, and no one ever did. They lost my business.