What a great and gratifying experience. If you haven't been to PEOPLE'S CHOICE lately, you are missing a real experience in service, professionalism, honesty and customer service. Newly arrived here and my car took a beating hitting ruts coming across country and some potholes through Tenn. Took car in and Jessica took good care of me setting up the diagnosis and when she would call me to give me an update. As promised, got my call not good news but was accurate. Got the prognosis for what needed to be done and when it would be ready. Always will be some delay for parts and finding a few other items that should be done. I am 75 and have owned and worked on several cars and in a shop. I was pleased with the way everything was presented to me and the end result. Call to pick up car came about mid-day, promised to be ready at 5. Went to shop, car not ready. Finishing touches, realignment check, test drive...car done. We are all still there..............5:20 pm! Who does that!! Customer service oriented people like Jessica, the mechanic that finished my car and last, but not least....Mike Smith, manager, owner and great guy. Give them a try, you may find that things are different at PEOPLE'S CHOICE AUTO REPAIR. I know I will be back even if it's only for an oil change. Thanks to all. Lee Herren read more

Kept my car a week over estimated date. $500 later it runs worse than when I dropped it off. I was deceived from the moment they picked up my truck (3 hours late). Paid top dollar for a TERRIBLE experience, and my car still doesnt run. Do NOT take your car to these swindlers. They ruined my month and LITERALLY took food off my kids table by making me pay another garage $300 to fix the same problem. Now I've sank almost $900 into a $300 job. Also, when they picked up my truck I had just filled up. After I got it back, there was WELL less than a quarter of a tank of gas in it. Pretty curious, since the truck hasnt run since they got it. :/ Big thanks to Peoples Choice for taking advantage of the working man. And lets not forget my favorite quote from these hot rods as I pick it up... "Yeah, it runs great now... It just won't go above 40 mph (more like 20 mph)." - Eric What a joke... read more

I would never recommend using this place I have taken my car here 3 times and never again, the first time they fixed something that wasn't wrong with the car, and did not fix the part I specifically told them I needed fixed, then this last time I took my car there because they had worked out payments with me before and made it seem like it would not be an issue to do this again as long as I paid my balance so needless to say I gave them every penny to my name and then some so for the last 2 days no one could even tell me what was going on with my car first it was ready then it wasn't then it was fixed then the part never came in it was only last night they decided to tell me I couldn't take the car unless I pay full balance or put a check on hold who still uses checks?? they could have informed me of this before I brought my car, I would not recommend any one use this place unless you like things not done correctly and being jerked around for days on end and he assured me he was cheaper than pep boys but turns out that was false as well the radiator and thermostat at pep boys was only 300, but at his shop it was over 500. read more

If I could give no stars, I would. So I recently had my car taken there because it broke down and conveniently the tow truck could be added to the bill for my car. Sounds great right ? When I got to the shop, not only was the manager SUPER rude to me but he was more interested in what the Officer was doing there.... I know I am a girl, but come on... show a little respect. Well after me bugging the people for about a week, I finally get a cost for three different options I had. So me actually listening to my dad ( don't tell him that though! ) I got a second opinion, because they wanted close to $3500 to fix my car. The second opinion cost me a total of $160... you read that right. Only $160 BECAUSE it was only the pipes that were damaged.... People's Choice told me that I had blown a head gasket and I needed an engine or replace the head gasket. And to top it off... I was told my car was no drivable, the stupid idiot DROVE my car to the front of the lot so I could have it towed away. So I am writing this long review in hopes that it will help someone not get scammed from these people. If you have had great experience with them, good for you! I just want to save someone the hassle and hopefully money. read more