We have been coming here for years as have our family members. The highest quality, designer…read morejewelry anywhere. Ha is not only a creative genius, but a wonderful human being. Any negative reviews are NOT relective of this store.

Pretty poor quality, the jewellery I received tarnished within a few weeks. Pretty disappointing…read morefor the price point to be honest. Will not be purchasing again.

Great place! I can wholly recommend the Gold Room. They continue to keep my ring clean and the…read moreclaws solid.

The Good: My ring was well done, clean and dipped in rhodium. Customer service was lovely (shout…read moreout to Jill) The Bad: They changed out my husbands date dial when we just asked for a new crystal. He ended up needing to send it back and wait for the right colour. Very annoying that they didn't ask or just thought no one would notice. To be fair, this is the second time this has happened (last time it was with another jeweller. I wonder if they use the same watchsmith..) I'll be back for whatever needs I have because the customer service was good and handled it all, but I'd recommend making sure you check your items.

Highly recommend! Ralph is a true gem on the North Shore! Ralph designed a custom engagement ring…read morethat met my criteria: timeless and refined but unique and bold. I was open to any stone and design. A tall order! Ralph took time to understand my lifestyle, likes, and dislikes to design a piece that reflected me. He created several options that we continued to tweak together until we landed. Ralph is patient and kind, and brainstorming was fun. He's passionate about his craft and knows lots about design and stones having been in the industry and making jewelry for many years. Thank you!

I got a bad feeling, I picked my diamond out specifically from a high end jeweller, they have all…read morethe right equipment to measure MY diamond precisely, then I'm told at Lugaro that my measurements on the certificate from Harlings are not the same measurements at Lugaro who DON'T even have the correct equipment. I better get my diamond back, it's only being resized no need to measure my diamond, I told them not to touch it! I'm VERY worried, I'll take it to Harlings to verify that it IS indeed the same diamond, I've been duped before not happening THIS time, I am sorry.

Superb workmanship, and wonderful people. Happy to give them a top drawer recommendation.read more

Amazing customer service and the employees are very friendly . Would recommend going here!read more

I had an extremely good experience. They were fair & honest. This is based on my personal…read moreexperience and not a second-hand "a relative of mine told me" experience. I brought my diamond ring in to get it plated with white gold. I have heard many horror stories from "a relative" never to bring your diamond rings in because many jewelry stores will steal your diamond and replace it with something cheaper. I resisted upgrading my ring for a long time. When I brought my ring in, they made sure they tested the diamond and weighted the ring. After the ring was finished, they tested the diamond in front of me again and made sure the weight was the same. To me, that does not seem like a business trying to rip people off. Although this is my first experience with them, this business and its owners have been around in Vancouver for over 20 years. I don't think they can stay in business this long if indeed they are ripping people off.

From the owner: Ultimate 24K Gold Co. proudly serves it's customers with both an in-house goldsmith and a certified…read moregemologist.

very friendly ,family owned business I had my Engagement…read morering custom made it was a pleasant experience I love my ring

Just had 2 rings redesigned and reset into new settings. They turned out beautifully, couldn't be…read morehappier. Also had my engagement ring claws retipped and resized along with my eternity band. Cory did an excellent job and the customer service was phenomenal. Cory designed 2 custom rings for me in 2021 for my 50th Wedding Anniversary. The rings are stunning. I have had so many compliments. I highly recommend Natalia Jewellers. Great service and design.

I needed to have my watch battery changed, and Russell Jewellers was recommended to me by a watch…read moreaficionado. They did an excellent job on my Tissot Titanium, and $11 is an excellent value. Best of all, I didn't have to risk damaging my watch or injuring myself. I took out my phone to adjust the time to match (I like to have it right to the second) - but that wasn't necessary because they had already done that for me. Wow! Always a fun place to shop at, with a nice selection of Seiko, Squale, and other quality watches. Parking is easy as there is a large underground lot at the complex. I highly recommend Russell Jewellers!

Beware! False advertising, beware! This was my long time watch battery replacement place. The…read moreA-frame sign said "starting $7". I was charged $10+tax for a very standard fast fashion watch battery. What??!! For a cheap standard watch battery? I was shocked! No more. You've lost my business forever and I will tell all my friends too.

I love this store, so many amazing products to chose from for any occasion. From gift giving items…read morelike bath and body products, candles, jewelry, they have a ton of a Reiko Design pieces that are adorable, dainty and affordable. I love their customized sweaters and hoodies that say Delta or Ladner, as a new Ladner local I just had to get one and I wear it everyday! Staff are super friendly too, very helpful when I've been in recently, despite all the craziness going on!

From the owner: We specialize in BC Artisan gifts, rustic home decor and treasures, local jewelry and pottery.read more

Daniel and Helen are amazing! They were able to custom make a Halo band for my…read more wedding ring. I'm a super satisfied customer and I would recommend them to anyone.

I would never go anywhere to have anything made or fixed except to Daniel and Helen. They custom…read moremade our wedding bands and engagement ring. Fourteen years later, when we upgraded the stones, the rings look the same yet even more fabulous than they used to. I can't stop looking at them! My husbands band matches mine perfectly, and even with a diamond in it, it is very masculine. In the fourteen years, not once did the claws on the stones break or get loose. They always seem to know exactly what I want when I go in for something. I have had many things made or re-worked and will continue to go to them. Product, service and workmanship are number 1! Can't get any better than this jeweller.

The team at IG were quick to respond, super helpful and all around professional. Linda helped me so…read moremuch with design and seeing my engagement ring through and my fiance loved it !

We commissioned these rings as a custom piece based on my favorite movie "Howl's Moving Castle"…read more Throughout the entire process they provided regular updates. I appreciated being kept in the loop and having the opportunity to make any necessary changes along the way. Once the rings were completed, we realized the ruby stone would be more fitting for me so we asked if it was possible to switch it. They were so kind to make this change for us even though the rings were already finished. The final product is absolutely stunning. The craftsmanship is impeccable, and the attention to detail is evident in every aspect of the ring. They had truly brought our vision to life, and I am beyond thrilled with the end result. Overall, I highly recommend Independent Goldsmith for anyone looking for a custom piece of jewelry. They truly care about their customers and take great pride in their work. I would not hesitate to work with them again in the future!