My grandma has Alzheimer's and still likes to think she is independent. I was worried going into…read morethe bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!

This is the best bank in town hands down. The staff always goes out of their way to help with…read moreanything you need. When you walk in it's like family atmosphere. I recommend this branch to anyone.

She took over my accounts/policies when my original agent left the company. She has never tried to…read morereach out or try contacting me to come into the office for a meet n greet. I've never heard from her at all. When I called to cancel my policies because I found better insurance for almost 1/2 the cost, she was rude on the phone, and asked me again who I was. She rudely told me to send her an email providing written request to cancel my policy. She didn't ask me why I was cancelling or even try to get me to stay since I have been with this company for over 15 years. I finally called the main customer service line and spoke with a different representative and he was super nice. He point blank said I "didn't" need to submit a written request and he could take care of it over the phone right then. She's not friendly and not professional at all!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

I opened a First Community Credit Union Account in the Arnold, MO area in the month of 3/22 with…read morethe intention to move back to the area. After 3 months I added my daughter to the account before I moved back to Las Vegas, to help me to monitor our account. I stopped receiving statements 7/22 and could not log in on line but continued to use my card for purchases. In January 2023 some fraudulent purchases showed up on my two other bank account this continued until April 2023, when fraud prevention contacted me to ask about suspicious purchases. To Walmart in Bentonville, AR. I asked my daughter to close the account in April, but, not before my account with First Community was compromised unknown to me in because non receipt of statements. I found more fraudulent purchases in the month of late 11/22 to Walmart in Bentonville, AR, Dicks Sporting Goods in PA, Wilson Sporting Good, IL and again in early 12/1 to Wilson Sporting Good, IL. I was told by the First Community branch today in Lake St Louis that Visa Card agreement will not try to collect back funds if it was over 60 days from the date even if purchases were fraudulent. In addition, the promotion of 30 purchases per month to qualify for cash rewards is ridiculous. In addition, no single person can make 30 purchases a month or attempt to at retail or wholesale business. First Community needs a fraud prevention team to service its customers

The absolute worst customer i have ever experienced with a financial institution at the Wentzville…read moreWalmart branch- the rudeness from the gentleman working the counter and what appeared to be a manager just standing by and watching. Take your business elsewhere I guess reviews truly don't lie.

Terrible experience with this bank. I had completed a loan closing and processing time was supposed…read moreto be 3 days. The bank had misplaced the paperwork and ended up closing 2 weeks later. When speaking with the Manager Anita Shepard to rectify the poor customer experience it was determined that she would not be able to assist or resolve this issue other than finalizing the loan. This is very poor business when a breakdown in the process and customer service had taken place. Good luck to those using the Dardenne Prairie location in hopes that the same customer service is not passed on to you

Prompt polite and professional Great experience from start to finish thank you Majaread more

I have had my debit card information stolen like 8 times with this institution . I have had it…read morestolen after using it twice. I feel like it's something on the inside at this point. I had been using the lock on the card but It's always a problem with accessing it. The system is down way too much for my comfort recently. It's horrible not being able to access your money! If it isn't locked then my account is getting hacked but if it's locked there is no guarantee I can unlock it when I need it. So unreliable. They need to increase their security measures and improve their tech!

This is an excellent bank. This review will probably be a biased opinion as I have used them for…read moreyears. Regardless, it comes down to this particular location amongst all the other locations. This location has the friendliest and most helpful staff. They are very informative, and quick at handling your financial needs. It's just nice to have a bank they can also be like your local bar, kind of like your local Cheers hey, because everybody knows your name. I've found that I prefer a credit union over any other regular bank and this one takes the cake. Also, on a side note this credit union creates ATM / debit cards for you on the spot and you can have them custom themed.... just something a little cool.

Opened an account with the branch manager and it was a very pleasant experience…read more She's obviously very experienced and explained all my options and bank services.

I frequently have business at the Weldon Spring branch of Central Bank. I have interacted with all…read morethe employees there, Doni Q., Nicole E., Jennifer W., Jaelynn C., and Colleen K. They are all extremely helpful and pleasant to talk to...always smiling. They are knowledgeable and great employee representatives of Central Bank. Don T.