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    Pep Boys

    2.5 (75 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    Becky D.

    This place is the most reputable and kind service center I have ever been to. On multiple occasions our son has needed the van he is driving in college serviced and we live in Illinois. They have always been fair and quick to repair the van. We feel completely comfortable sending our son there knowing they will take care of him while we are so far away. Eddie and Randy are amazing and need to be recognized for their superior customer service.

    other mechanic reviewing my car after Pepboys "Fixed" the leak.

    Brought my car in a while back To a pepboys it's on 351 Avalon Park S Blvd, Orlando, FL 32828 to fix a coolant leak, they stated they fixed it and other issues such as a bad thermostat and charged me around 1,723$ for it. I went to another, mechanic to fix an oil leak because I felt Pep boys over charged me for previous services I had with them in the past, but I had no choice at the time. In addition to the oil leak the other mechanic found that I had a coolant leak, meaning my problem I paid Pepboys to do was never fixed and my car was still leaking coolant the entire time. I tried getting my money back, but the guys at pep boys asked for proof stating pictures would prove if they messed up, but when I told them I had the pictures on hand and the faulty parts they neglected to fix. Suddenly having physical and digital proof no longer counted and they refused to give me a refund while constantly lying to avoid disputes I've been having regarding the charge on my card. They sent receipts of another service with a completely different person and car to my bank to "show" they provided the services I asked for. I have sent two disputes now trying to get my money back because I have proof they never provided the service I brought my car over for and they have refused to look at it both times and lied about it. I tried talking to customer service, but they also just ignore everything telling me I need to bring the receipt from the other mechanic and the parts they fixed to the pepboys to look over. He told me this while threatening to close the case regardless if I did or not. I asked the customer service rep that if I didn't have the receipt or parts from the second mechanic would that mean the pepboys are allowed to do this? and he told me over the phone that if the team at a Pepboys decided to not fix the car and still charge full price, there is NOTHING they will do if I don't have the details on how ANOTHER mechanic fixed my car. Basically its alright to scam people and take their money without doing their jobs and the team at pepboys as well as the people at "customerservice" are all ok with it. I do not want to pay them for a service they factually did not provide me. I am arguing that they charged me for a problem that was never fixed and I want a refund on the grounds that I never got my problem fixed from them, so I shouldn't have to pay for a result I never got. However I have yet to hear back from them. These people are not a mechanic franchise, they are a bunch of con men and scam artists. Gamble your money and your car's future on them if you want and pray they care enough to do their job or not.

    Catastrophic engine failure after new motor was installed by Pep Boys

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    7 months ago

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    Pep Boys S.

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    1 year ago

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    2 years ago

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    Pep Boys S.

    We appreciate the 5-star rating!! Thank you for your business!

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    1 year ago

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    5 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Neither James and Nik tried to make excueses for the 3yr old tires but did everything they could to get me 2018 tires at my first request.

    Mentioned in 4 reviews

    Read more highlights

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    Discount Tire

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    (102 reviews)

    Jose and the team at Discount Tire Apopka were so wonderful to work with. I got a flat tire late on…read morea Saturday afternoon, and came to learn that my vehicle had a very uncommon tire size, that virtually no tire shop kept in stock. Jose was able to order one from their warehouse, to arrive promptly on Monday morning, and was able to get me in and out so easily and quickly knowing that I was under a time crunch. They were so helpful, genuine, and easy to work with. I never felt like I was being taken advantage of or that they were trying to upsell me on anything. Definitely recommend this location!

    I've had great experiences at discount tire but this was an extremely disappointing one. I…read moreoriginally came in for an alignment that wasn't actually done correctly on my Tesla model 3. Then the following week my tire started leaking air so I call and try to get an estimate for all new tires and get told something is wrong with their system so I would have to come in for them to take a look at what tires would fit my vehicle (I have an account with them and they know my vehicle)... I then asked if they were busy and Caleb said they could get it all taken care of in 45 mins. (All new tires and alignment) But when I get there 20 mins later, I talk to the same sales associate Caleb and he makes it seem like all these people just showed up and the wait time is probably doubled and the system is now working all of a sudden. Then tells me the most common tire people get for my car is not available and he would have to order them. Which is fine, but all of this could've been done OVER THE PHONE WHEN I CALLED, not to mention interrupting the should be quick purchase process twice to answer the phone. Then I ask if they could just fix my tire and do the alignment until my next appointment for the tires and the wait time gets doubled to 1hr 30. I can tell when businesses genuinely get busy and stuff happens but I also can tell when someone is lazy or lying. I've been going to discount tire for 5 years so I know what to expect when it comes to customer service. This was not it. Giant waste of time. I love discount tire but I might find a different location.

    Pep Boys - autorepair - Updated June 2026

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