They are very rude, I stood at the front desk waiting, multiple workers walked around me and walked…read morepast me without even speaking. Then when I finally was addressed by someone he had the WORST attitude ever. Likely i was bothering him by spending my hard earned dollars there. He needs to get some better customer service skills because the attitude was disgusting and an easy way to lose customers. He didn't even care about what service I needed done it just seemed like he wanted me gone as soon as possible.

Avoid this place if seeking AC work they double charge. Prices on tires are decent and all other…read morework in the thousands. Yes they're greeeedy! But again on the Ac work I needed done west Jeff auto care gave me an estimate $2,000 dollars less than these crooks their number 504-358-7263.

Gouged rims mounting tires. I even called before coming asking if they can put on tires without…read morescratching them. Very disappointed.

I came here several times last year to change a lousy flat job. Friendly staff, always answer your…read morequestions patiently. Clean building, free wifi, TV, coffee station, vending machine. Overall, great service.

Integrity. I watched as an employee, Geoff, told an 84 year old woman that she didn't actually need…read morean oil change. She was off by about 4000 miles and her oil was in excellent shape. He simply said "I'm not taking your money for something you don't need." He helped her up from her chair and helped walk her to her car ensuring she got in okay. My direct experience was great. The guys were thorough and kind. In addition the overall service was quick. They didn't try to push anything on me that I didn't need and also gave me a little lesson on oil types which I needed. Will be back .

Went in for an oil change and it cost $200 after upsells. Final straw was recommendation for…read moreradiator fluid -- we just had that service a couple months ago. We allowed ourselves to be swindled. Buyer beware.

Herman and his staff are amazing. They truly do care for their customers and made sure my vehicle…read morewas safe and road ready for my trip to St. Louis. Thank you Herman, I will be back for all my future services.

I brought my work van here to get 4 new tires put on. The salesman was so-so. Not good not bad. But…read moremy biggest concern was how long it took them to change 4 tires. I am getting very tired of walking into a business to see employees standing around talking instead of finding something to do. I waited in the waiting lounge for 2 hours.

Christian and his team always go that extra mile to make sure my vehicle is safe and road ready…read more Truly an amazing team that works here.

NTB employees have always been respectful and courteous to me…read more I like that they take the time to explain things to me I am here today to get new tires a set of four I have purchased a set before and I'm glad that I purchased road hazard because now I get a discount on my new set of tires I had to wait three days for my tires to arrive because they had to order mine But I got what I wanted and I'm happy I also noticed the green sign in the waiting room area. I kind of like that they work with professional recyclers to properly dispose of old tires, used oil, fluids, and old batteries.

Very good customer service, professional and honest. Bought 4 new tires at a competitor (forgot…read moreabout this place for the new tires). Place where got new tires didn't align tires. Took car to Southern and they aligned the tires with no problem, the pulling to the right was taken care of. We will take to Southern tire any day than NTB or Delta, stay away from Delta!!! P.S. I suggested to my coworker and she was very happy as well with the service, professionalism and her car is fixed when the dealership was going to charge twice as much and find other things wrong and want more money! Thank you Southern!

Do not let these people touch your vehicle. Came in for a power steering leak. They changed a hose…read moreand sold us a 1500.00 brake job. Two days later power steering still leaking, because they didn't fix the actual problem. Said the brake power booster was the problem. So my vehicle was finally ready three days later and another 600.00 get in the vehicle and the brakes now need to be pushed all the way to the floor to stop and the cruise control doesn't work. Was told nothing can be done with the brakes and to bring it back one day and they'd fix the cruise control, would only take a few minutes. Brought it back this morning, first in line. Went to pick it up at 3:30 only to be told it would be a couple of hours. This is a AC service truck that's now been out of service in the middle of the summer for over a week. Finally got it back and guess what, it still doesn't work. I've heard good things about this place, but if you have anything except tires or possibly suspension I would definitely go elsewhere.

I have been a customer of Fleur Di Lis Car Care for years and they have always been reliable and…read morehonest. Each time that I have brought my car in, they have diagnosed my problem and taken care of it. Paul is courteous and helpful-no matter if it is a tire repair or engine issues. It is my "GO TO" place in town.

When I 1st found Fleur De Lis 30 years ago it was like a 50 year old piece of heaven. I'm back home…read moreagain and now Fleur De Lis 30 years old and nothing has changed. The service is great and their repair work is the best. Their advice is both honest and helpful when dealing with my older car. If you're a woman and afraid to go to a mechanic this is the place to go!

Fast, informative and extremely kind thank you to the whole team . I drove from Atlanta and needed…read morean oil change don't ask why I didn't get it before I left lol (women) we just turn on the car and go! But the team took care of me vacuumed the car and checked all my fluids

My husband brought his car here months ago for the radiator to be fixed and some electrical work to…read morebe done. They claimed to have installed a new radiator but needed some time to get the electrical stuff figured out. We were very patient and had to call for updates as no one ever called us to give us any info. My husband stopped there one day to check on the status to find his tires flat, rims rusted, inside the vehicle a complete mess with what looked like dog hair all over the new carpet along with greasy parts and wiring all over. He went inside and got nothing but attitude from everyone in the place. They told him they would get the car back together by Monday and to come back then to get the car. Monday he picks up his car and by the next day the "new radiator" is busted with nasty water? Fluid? all over the driveway. He calls there and the receptionist says there is no record of any work being done or a radiator being fixed on his vehicle!! Now the mechanic won't return his calls or give info on what they did to his car. It's in much worse condition than when he brought it there! If you care about your vehicle DO NOT bring it here!