Been going to East Hill Tire in Kent for many years. Rob,…read moreJeff, Gib and all the guys are awesome! They will check your tires for free and are always friendly. They have helped with flat tire fixes, batteries and scheduled maintenance. Even when I dropped my washer fluid cap inside the engine! They got it out without any charge. They really care about their customers unlike the major car dealership in town. If you need your car taken care of, you can't go wrong with Point S East Hill Tire in Kent.

I took my 2014 Mustang (only 66k miles, in excellent condition) to Point S/Easthill Tire and while…read morethere had the differential fluid changed at their recommendation. Shortly after the service, I noticed a loud whining noise coming from the rear end. When I brought it back, they claimed they did nothing wrong, but offered to replace the axle bearings and seals for free. When I picked up my car, they told me it wasn't safe to drive on the freeway--this was shocking considering the car had always been well-maintained and in great shape. I then took my Mustang to Central Automotive for a second opinion. Their inspection found internal scarring where the axle seals sit, plus significant metal fragments on the internal magnet. In the end, the entire rear end had to be rebuilt--an extremely expensive repair that should never have been necessary after a simple fluid change. Central Automotive did a fantastic job fixing it, but I will never return to Point S/Easthill Tire. What should have been routine maintenance turned into a costly and stressful ordeal.

Avoid This Shop Unless You Enjoy Wasting Money and Time…read more If I could give zero stars, I would. More than two years ago, I brought my car in for a simple front brake pad and rotor replacement, and now--after THREE visits to (supposedly) replace the offending cheap brake pads they originally installed--the issue of the ongoing, excessive black brake dust covering my front wheels still hasn't been resolved. Each time, I was assured the problem was taken care of--and each time, I left with the exact same mess. At this point, I'm seriously wondering if this shop ever actually replaced the brake pads after the first time, since there's never been any evidence that they did. Rommel is full of promises but short on results. He either doesn't know what he's doing or simply doesn't care--and I'm honestly not sure which is worse. When he had the audacity to ask me to bring my car in a FOURTH TIME (seriously?), I instead asked him for a refund of the $604 I had initially paid him. He refused, claiming, "That wouldn't be fair." I'D LOVE TO KNOW WHAT'S FAIR ABOUT A 74-YEAR-OLD WOMAN HAVING TO CLEAN SOLID BLACK BRAKE DUST OFF HER FRONT WHEELS (WEEKLY!) FOR 2.5 YEARS--ALL THANKS TO THE CHEAP BRAKE PADS ROMMEL USED, WHICH HE (quite laughably) PROMISED ME WERE "BETTER THAN ORIGINAL EQUIPMENT." My recent plan was to take this unethical "businessman" (I use that term lightly) to Small Claims Court, but I realized that (Rommel being Rommel) the likelihood of him showing up was pretty much nil. And even if I won the judgment--as I surely would--I would most likely never see a dime of that money again. If you're looking for competent, honest auto service, keep driving. This place is where cars--and customer service--go to die.

've spent over $4,000 here in recent years, trusting them with my car, which has under 50,000…read moremiles. Despite all the repairs, my car is now undriveable, and I'm forced to tow it out of there. Extremely disappointed with the service and lack of results.

The guys here were great! They worked with me around my warranty. They were honest and helpful…read more They put quality parts in my vehicle.

I was tired of getting sub-par repairs on my older 4Runner from local shops in Bellevue, so someone…read morerecommended I make the trek to Auburn Car Repair. I was hesitant since the Uber ride was $65 (one way!), but I took the chance and I'm glad I did. The service was both quick and friendly. It was also much less expensive than Bellevue shops, and they do offer a loaner if you book in advance, which I'll definitely do next time I visit!

Extremely nice and honest people. I used to go in and get my 2011 VW Passat fixed and before even…read moredoing the job the owner would make sure to give me a call, let me know what needed to be repaired, and a rough estimate of the cost. I then switched from a VW to a truck and he was 100% honest and let me know that he did not work on trucks. I really wish he did, it's extremely difficult to find honest mechanics.

Very caring about the quality of there service. Taken three different vehicles to them and always…read morehad good work done by them.

I was driving my wife's Fiat when the check engine light came on so knew I had to get the car…read morechecked. A friend in the area referred me to Kent Auto Repair. I stopped in without an appointment and they were able to get me taken care of. I dealt with Marlene and Don and they were both nice and 100% honest with me. They gave me an estimate which told me exactly what I was going to get and the exact price. No BS. I like that kind of business and honesty. They fixed my car and I paid exactly what I was quoted and picked my car up the next day. My wife's car was driving MUCH better. I am happy I went to them and don't get the low reviews. They are a small business and I am happy to support them and would go there again. Good experience for me at least. Thank you!

Kent Auto Repair notified me that the hood was damaged during service. They acknowledged…read moreresponsibility and told me they would cover the repair cost. Following their instructions, I obtained two written estimates: $1,712.30 from a reputable body shop of my choosing $1,692.14 from the body shop Kent Auto Repair recommended Both estimates clearly document the hood damage and the cost to repair it. Despite admitting they caused the damage and directing me to obtain estimates -- including one from their own referral -- Kent Auto Repair later stated that both estimates were "too high" and refused to pay. They have not offered any alternative solution or provided any legitimate reason for rejecting the estimate from the shop they recommended. Because the business reversed its position and refused to take responsibility, I have had to involve my insurance company to assist with resolving the damage they caused.

I am extremely pleased with the professional work from Iron Mike Automotive in 2025. They expertly…read morehandled a full refresh of my 2011 BMW E92 M3's rear suspension, installed new coilovers, replaced critical fluids, and repaired a cracked inner exhaust muffler. All work was completed quickly and efficiently. What really stands out is their honesty and proactive approach. They originally diagnosed the loose rear suspension issue, leading to the full repair. They always took time to answer all my questions clearly. The pricing is fair and offers great value. Because of this top tier experience, I will absolutely return to them for all my future maintenance in 2026. Highly recommended!

Love my local Mechanics! They have performed several…read moreservices on my vehicles over the last 15 + years! Honest, dependable and they stand behind the work they do.

Had my Jeep at the dealership for some extended warranty work, (the 2nd party warranty provider…read morerejected the claim, but that is another story). Stumbled across Dave's in Auburn so I stopped in and told them my story. My issue was the clutch which they fixed and it runs well and they also advised ball joints were worn. Had them replace them. My Jeep actually steered in a straight line again. I was thinking my next stop would be alignment but do not have to do that now. The thing I really like about this shop is their longevity and the crew are car guy's. They know what they are doing and I will be back.

I brought my car in because of a brake squeal and asked the shop to inspect the braking system and…read morelet me know what needed to be done. After about 4 hours, I received a call with a quote of nearly $1,600 to replace all four rotors and brake pads. I later called another shop and got an estimate for the exact same work at $1,200, which confirmed that their quote was on the very high side. I declined the work and went to pick up my car. I was told they did a minor cleaning of the brakes to reduce the noise, and I was charged a little over $100. Unfortunately, the brakes squeaked exactly the same as when I brought it in. I didn't make a big deal about that since the underlying issue wasn't addressed -- but when I got home, I noticed my hubcaps hadn't even been removed. That really made me question whether any work was actually performed at all. Between the high pricing, the ineffective "fix," and the suspicion that my car may have just sat in the shop while I still paid over $100, I will not be returning here. I would recommend that others get a second opinion before agreeing to any repairs at this shop.

Cost me over $800 getting parts and tows and Uber and hotels. For them looking at my car then…read moregiving me back the wrong key making me think I had something wrong with my ignition. They refuse to put me in communication with the owner. I paid $250 for a diagnostic right next to the building as soon as the diagnostic was done they brought me the right key and said oh we may have made a mistake. I will be pursuing civil action against the shop they are very unprofessional and have zero remorse for their mistake. DO NOT GO HERE ! If I could give them zero stars I would. The service representative Greg was very rude

Had good success with this company over the years. Took my…read moretruck to them since it was stalling out. After going through the truck they said it needed a new transmission and engine. Found a guy who took a look, it was fuel system had to be flush and a new fuel pump. Now it runs perfectly and the engine and transmission is perfect. Cost was $1,200 instead of 6 to $7,000.00

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

this place was incredible! I just got married and wanted to get my car's hood fixed during my…read morehoneymoon. The man there gave me a honest quote, no trying to upsell me or anything like that. When I mentioned that I would be away on my honeymoon, he gave the repair on the house. They finished it almost immediately (it wasn't the biggest dent, but enough to keep me from being able to pop my hood) and checked my oil and changed the oil filter. They were incredibly kind, communicative, and efficient. I immediately felt a wave of relief as I pulled out of the shop and would recommend everyone who needs auto body work come here

Great experience at Jiffy Lube!! I love that they changed it where you sit in your car while they…read morechange your oil!! They even reset my service notification in my car. I can't believe what it costs to get your oil changed these days, but it isn't any more expensive here than anywhere else. Efficient, fast, friendly service!! I'll be back!!

Used to come here all the time for oil changes until I moved in 2021. The service was always smooth…read moreand the wait was always quick. I recently started working close by though and have been to the location about 6 times in the past 6 months trying to get my oil changed, and been informed that they are either experiencing issues or are short staffed that day, so even though there's only one car ahead of me, there's a big wait (like 30+ minutes). Whatever, I have gotten my oil changed elsewhere on those occasions. Today though I needed my oil changed before I took a little road trip after work. I went on my lunch break and they said they were working on a fleet for a rental car company so I may want to come back later. I came back after my shift, and was able to get in within 15 minutes. Score! However, Dylan and McKenzie were definitely not on the same page. Dylan was clearly frustrated as McKenzie was rushing him for my milage, and details of my car while he was still greeting me and getting my information, not even to the screen he needed to be on to get my milage yet. She also almost hit in in the face with what I think was my dipstick and he had to cover his face and dodge it. I was 100% on team Dylan at first, but then McKenzie came over to get another piece of information as he was explaining the oil options to me, and he snapped at her and told her to never do that again. He apologized to me - presumably for the disruption - but I really hope he also apologized to her for snapping at her like that, especially in front of a customer. I totally get being frustrated with either a situation or a coworker, but there are better ways to handle that, and being disrespectful to them and borderline yelling is not the way to do it. Overall, seems like they need better processes to get info to each other, and maybe need to understand respectful communication a bit better. I'll probably be back for the convenience aspect, but if I can go somewhere else for my oil changes I probably will.