Arrived before 1pm, brought back at 2:15, finished at 2:30pm. Refused to honor my $25 text message…read morecoupon (which was not expired). Said the best they could do was $20. Annoying. Got a full synthetic oil change plus a new filter for $118. If I knew it was going to take this long, I never would have stopped here.

Myself and my wife went to this location on 5/26/26 with one vehicle in front of us which we both…read morewere African American we were waiting almost and hour until we decided to leave . One thing we noticed that the other lane was all white customers and they serviced and completed at least 4 vehicles while we just sat there it was in the afternoon around 3pm. I have been a customer for three years at another location but the Englewood location is horrible they could have asked me to switch lanes to get serviced but they laughed and smirked as they noticed our frustration. If possible could a manager contact me

Great guys. Trustworthy and will be honest with ya. Might not be the fastest on the block (cause…read morethey are always busy !!) but they get it done right and stand by their work. Saved our vehicle many times. I've had oils changed, tires rotation, radiator replacement, AC serviced, engine timing and running weird fixed , brakes , exhaust. You name it. If they can't do it they know who can. I highly recommend these guys !

I needed a tow, and Clayton Auto introduced me to Duan. He was very professional and kind. I…read moreappreciate him for reaching out to me not once but twice, to let me know that he retrieved my vehicle. I was referred to Clayton Auto, and I will definitely refer someone to them. Thank you Keith for being so helpful to me. Blessings.

From the owner: Clayton Auto Service distinguishes itself through personalized attention to customer needs and a…read moreteam of highly skilled technicians dedicated to providing reliable solutions. Our commitment to transparency and community engagement further sets us apart, ensuring trust and satisfaction among our clientele.

i would like to post a heart felt apology to jon jon's auto mechanic for accidentally posting a…read morebad review..the review was ment for john profitt mechanic located on facebook.. again i apologize.

Called multiple mobile mechanics and these guys were the only ones that actually showed up. Got…read morestraight to work, Reasonably priced, only took a couple of hours to do the requested work. I really appreciate them for taking time out of their weekend. I highly recommend them!

I had a very concerning experience at the Take 5 Oil Change in Englewood, Ohio…read more When I first arrived, the technicians appeared unsure about my vehicle's oil requirements. Two employees went back and forth several times trying to determine the correct type of oil and the number of quarts needed, checking and rechecking the information multiple times before starting the service. During the oil change, the technician asked me to look at the dipstick to "verify" the oil level. However, when he showed it to me, he was holding the dipstick down and wiping it while presenting it, which made it difficult to actually see the oil level. I relied on their expertise because I am not a mechanic, which is exactly why I go to a professional service to have my oil changed. When I started my car after the service, the vehicle immediately began shaking. The employee who serviced my car looked at me when the car started shaking and told me everything was fine. However, while driving home the shaking continued and worsened after I exited the highway. I contacted my regular mechanic and sent photos. They instructed me to bring the vehicle in immediately. My mechanic confirmed that the oil had been significantly overfilled and had to redo the oil change to correct the issue. We also noticed that the mileage sticker placed on my car was incorrect and showed an unusual interval that did not align with the typical 5,000-mile oil change recommendation or the mileage on my vehicle. When I contacted the Englewood location, I showed the manager the photo of the dipstick showing the oil level above where it should be and the sticker from the service, asking how the mileage number was calculated because it did not match the math based on my current mileage. The manager acknowledged that the oil level in the photo appeared to be overfilled and apologized for his staff. He stated that he would do whatever was necessary to make it right and told me they would issue a refund. I sent the documentation as requested. However, I later received a letter from the district manager stating that they would not approve the claim because camera footage allegedly showed the oil level being verified with me before I left. Simply showing a customer a dipstick does not mean the oil level was actually correct or properly verified. I trusted the technicians to perform the service correctly and had to pay another mechanic to correct the mistake and resolve the issue it caused. When I attempted to follow up with the location after receiving the denial letter, the manager was dismissive and rude. I understand that mistakes can happen and that people are human. However, when a mistake does happen, it should be acknowledged and corrected--especially after a manager initially agreed to make it right. Based on this experience, I would strongly encourage others to use caution when choosing this location for service. Update: After posting this review, the business responded publicly with a generic reply that did not address the specific concerns described above. The response did not acknowledge the documented overfilled oil, the mechanic's verification that the oil change had to be redone, or the manager's original statement that a refund would be issued. At this time, I am still requesting direct contact from someone at the corporate level who can properly review the documentation and the circumstances surrounding this service. If this issue cannot be resolved directly, I will be submitting my documentation--including mechanic verification, photos, service records, and communication with management--to corporate and the appropriate consumer protection channels for further review.

Horrible. Over $10,000. damage to vehicle and no resolve. Go somewhere reputable don't drink the…read moreconvenience coolaid they serve.

Look here and i hope you're reading this tonite. I will be up there ASAP at 755. How the hell do…read moreyou change the oil and live the filter fckn loose I DNt know who's in charge but I'm gonna need this fixed a fckn sap tomorrow. Brand new truck i no i should've went to the dealer. Never again and paid 80.00 for fully synthetic and not even a name brand oil filter. 20 yrs ago went to get oil change from them and they didn't even put oil back in the damn car. I'm the wrong customer to fck. See you in the am for sure.

Overpriced, service takes too long, and all I saw them actually accomplishing was a comedy review…read more Save it for the stage boys. Just change the oil!

Called and spoke with Michael Golembiewski and told him i was on the shoulder on I-75 with a blown…read moretire and i was waiting on a tow truck. He told me to come on in. Michael was super helpful and professional, got me in and out in less than an hour. Great job! Thank you!

They tell you they do alignment but when I told them that I know they didn't do it they told me…read morethat they don't have an alignment rack and never told me that they did it. Needless to say my brand new front tires only made it a month because I couldn't get to a tire shop because I used my only day off to go to their shop. Not happy wasted $800 dollars.

Don't stop! Keep going!!! The guys at this location are not POC friendly. Took my vehicle for a…read moresimple tire patch, lost my lock to my wheels, then gets mad, aggressive and confrontational when I ask about replacement. The manager John did nothing to diffuse the situation when he's the one that's lost my lock in the first place. He allowed his co workers to be rude and aggressive, throwing middle fingers at me and yelling for me to come inside and fight. Weird. But, beware if you leave your car or have left it they test drive in the nearby neighborhoods doing 100 miles dogging peoples property. Of course I'm taking the corporate route next!!!

I have been here twice now for an oil change. All of these guys are courteous, professional and…read morethorough. I recently moved 30 mins away and will still bring my Jeep here for servicing.

Service was great, though waiting was a tad long, yet overall I am very satisfied with the results…read more The owner and the other mechanic are polite, friendly and professional and the pricing is very fair.

I had my serpentine belt replaced on my Toyota Avalon for a very resonable price. Mike was very…read moreprofessional and I would recommend First Aid Automotive, i was very satisfied with the service and the price. First Aid Automotive is 100%! Thanks! Debbie Bauer