I've used Clean Air America for two houses now over the last 13 years and they have been fantastic…read more The technicians are very knowledgeable and work fast to clean all the debris out of your HVAC ducts! Their powerful vacuum trucks are quite impressive and you can tell everything is being removed from your home so you're not breathing it in anymore! The suction produced from their trucks is just unreal! Their prices are competitive with other local companies, but I feel they do a much better job at cleaning! I'll continue to use Clean Air America and recommend them to family and friends.

Hired the company through Jennings recommending and Chuck & Vince couldn't have been better. We…read moretold them our concerns of buying an older home and allergy issues. They had everything done in 90 minutes and even made sure our animals were all accounted for! Highly recommend

having foundation dug up to reseal cement blocks , needed air condition unit removed to start…read morerepairing leak called Phil 2:00 pm at 4:30 he disconnected ac unit , unbelievable service cant thank him enough local twinsburg man, asked for bill said pay me when I reconnect in a month or so . you need furnace or air conditioner service this is the man

Excellant company! Solved my heating problem very quickly! Would definitely recommend!read more

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

Nice People, very accommodating and professional. Thank you for the fast repair of our furnace.read more

From the owner: We do sales, service, and installation of furnaces and air conditioners for residential and…read morecommercial customers. We also do repair on HVAC systems for residential and commercial customers. We can accommodate any of your HVAC needs.

Just want to give a shout out Jackson Comfort staff & installers. We had a furnace & I wave…read moreinstalled. Cody & Billy were quick & efficient, they put down dropcloths & kept the carpeting clean. Very polite & had both installed in 4 hours. We are very pleased with out new equipment. We also got a quote for a hot water tank installation & although there was a communication delay due to sickness in their company, they will honor their quote & install it on Monday. This is a first rate company & we would highly recommend them. Way to go guys! A+ service all the way!

In July, 2025, I requested a service call to diagnose a back up sump pump issue. The repair person…read moretold me that the motor was burned out and the pump needed to be replaced at a cost 3X higher than the original pump. Long story, short . .. I reached out to the manufacturer of the pump to diagnose the issue and they sent the replacement part. I believe Jackson Comfort repair isn't out to repair but to replace!

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

New preferred customer. Our service rep was knowledgeable , courteous, and professional. Answered…read moreall my questions and concerns. The reason the review isn't 5 star is he quoted $200 plus to replace humidifier filter for our carrier furnace. I bought 2 replacement filters last year for $29 and replaced myself in about 3 minutes.

Very mixed feelings about writing this review, I've never been treated this way and made feel so…read moreuncomfortable. I had P.K. Wadsworth come out to look at my hot water tank cause I had no hot water. While the plumber was here I guess his manager Jeremy stopped in to do a spot check on him? They were in the basement together for about 10-15min when they came up i expected the plumber to do the talking but no Jeremy hardly let him say a word. He told me the age of the tank and that it's about time to replace or I'll just be chasing repair cost from here on out. I told him I'd have to talk it over with my husband he'll be home at 3. That's not what he wanted to hear, he continued to try to get me to call my husband at work or to just go ahead and make the decision so my husband would have a hot shower when he got home. I continued to say no I need to wait for him to get home so we can go over finances. What was said next will never leave my mind, Jeremy says "I bet youd loik good in a cokd shower, I'll take $150 off the tank install if i could see that" I was so upset that a manager of this reputable company was saying this to me. I told him to immediately get out of my house and to never return. He laughed as he walked out the door. I hope this helps other women if your gonna be home alone while this company comes out don't hesitate to have someone with you. My husband has called the office asking to speak with him multiple times and he continually is dodging us. A letter to the BBB will be going out this week. This is regarding the manager Jeremy all other employees we've encountered so far have been great.

After over 10 years as a client that has purchased air conditioners and had routine maintenance…read moreservice on multiple properties I was let down when a major issue arose. After moving into my new property and having my boiler system maintained there was a flood due to many system failures on that boiler that the service tech didn't correct. Not only was there no accountability but I was charged an egregious amount to fix these issues and when given the opportunity to correct this for a long time client due to their error, they chose not to. Unfortunately loyalty has not been valued here and so my business will be taken elsewhere.

CJ was extremely professional and helpful. He personally kept me in the loop as to what was…read morehappening.