First I wanted to thank the hiring mgt team for doing an excellent job hiring the best team ever!…read moreMy wife and I moved here a few years ago, first we met Will who always friendly and professional, he took care of some lighting issues and we were grateful for his service and he always delivers if there's a issue. Lately, Eli has been feeling in. Eli is awsome with dishwasher and sinks, he's always fast courteous and efficient. If I have to move I'm getting their phone numbers. Because we just feel comfortable with them in our home. Ounce my boy scratch the hard wood floor with his metal toy. Eli made it disappear. Can't even see scratch anymore. Thanks again management you have done excellent hiring great staff

Living at Portico has redefined what comfort and luxury mean to me. From day one (18 months ago),…read morethe team has gone above and beyond in every possible way. They are proactive, solution-oriented, and incredibly responsive -- issues are addressed quickly, communication is clear, and you genuinely feel taken care of as a resident. What sets Portico apart is not just the beautiful property, but the people and the sense of community they intentionally create. The events they host -- Sip & Paint nights, Taco Tuesdays, brunch gatherings, and other resident socials -- make it easy to connect and actually feel part of something. It's rare to find an apartment community that invests this much into bringing residents together. A special thank you to Ashley, the Assistant General Manager and Alyssa, the Manager whose leadership and professionalism set the tone for excellence. They are attentive, thoughtful, and always willing to find solutions. Huge shoutout as well to Hanaya and Sal in the leasing office -- they are welcoming, knowledgeable, and consistently accommodating. No matter the question or request, I feel comfortable going to anyone on the team at any time (as long as they're not helping another resident), and I know I'll be met with kindness and a genuine desire to help. The maintenance crew also deserves recognition -- they are efficient, respectful, and take pride in their work. Requests are handled promptly and thoroughly, which makes such a difference in day-to-day living. Portico has set the standard for what a community should be. As long as I'm a resident of Oakland, I will continue signing my lease here again and again. I'm incredibly grateful to call this place home.

So I wanted to wait to do this review until I got my final move out statement from the Uptown and…read morenow I can leave my final review. Let me just say that I'm really going to miss living at the Uptown. Despite being in downtown Oakland, I never felt unsafe living here. I used to walk my dog late at night and never had any real safety concerns. You may see homeless people here and there but they were all very friendly. I'm from San Francisco so I'm well aware that just because someone is homeless doesn't mean they're dangerous. I loved how secure the building is, you need a key to get into the building and a key to get to any floor in the elevator. That meant going downstairs to meet your delivery person because they don't have access to the building but I was fine with that. I parked my car in the garage for the extra $175 a month but it was worth it because I work from home and didn't want to move my car every 2 hours because of the meters. The maintenance guys are AWESOME! Pretty much any time I had a maintenance issue, they came the same day. Always very professional and helpful. I lived in the 5th floor of the 600 building so I can't speak for all 3 buildings but my building was relatively quite. Besides the occasional noise associated with First Friday, it was pretty quiet. I love living downtown near all of the bars and clubs. No need for an uber, I walked to and from the location. Yes, I walked back home at 2 am to the my apartment on several occasions, sometimes alone. I didn't exactly leave the place "squeaky clean" upon move out because I was short on time and quite frankly exhausted from moving so I anticipated them keeping a big chunk of my deposit. I just got my final move out statement and they charged me $600 and are returning the remaining $1,900. I'm totally fine with the $600 charge because I anticipated the charge being much higher. Plus the remaining $1,900 covers the rent at my new place which is a bonus! The only reason I moved from the Uptown was because I'm saving up for a house and Oakland is just too expensive for me to save up so I needed to move to a city with cheaper rent. But trust me when I say that IF I COULD afford to stay here, I ABSOLUTELY WOULD! Big thank you to the Uptown for making my Oakland living experience so wonderful. Kaylee in the front office is awesome so shout out to her as well.

I really wanted to write a positive review because I've lived in this complex for a long time and…read moreexperienced the ups and downs. Currently, this place is all the way down. They let anyone live here now and it is GHETTO. As someone from Oakland, they really make this place a bad look for the city. The disrespect to the property, dirtiness, letting pets defacate anywhere, no rules but rules where they can charge you, they'll implement. The parking situation is the worst. They seem to let anyone have a parking permit and now there are zero spaces in the garages for residents. Never was an issue in the beginning to have a parking space. Then they have all these reserved parking spots that are nearly empty majority of the time. The turnover rate for staff is insane. The only person that is competent with experience and longevity is Karen. She needs a raise.

McNeil was super helpful! Nice building, simple process, quiet and secure. Good location.read more

Bldg management and maintenance are great. The corporate entity that owns this bldg and Telegraph…read morelofts is SHIT. This is the biggest example of overpriced bait and switch in the area. The bldg is freezing cold, damp, not secure at all. The units can be broken into by sliding a bow tool (Amazon) under the door to snag the door handle and you're in 30 seconds or less. My unit flooded before I moved in and I was charged for the time while I lived on my couch for a month. They are also trying to charge me for paint when I took the unit as is. Unit 406 has black mold on the interior walls due to 2 floods that ran all the way down to the first floor into Sweetbar.

Jackson Lake Apartments was the best apartment I've ever lived in!…read more There is so much to love about this spot - It's proximity to 580 & 880, right next to Lake Merritt, a short walk to multiple BART stations, 10 minutes away from anything i needed across Oakland, Emeryville, and Alameda. It's the perfect location! I was fortunate enough to snag a 1bed/1bath with washer/dryer and dishwasher. The unit was huge, updated, and very comfortable. I also had a garage parking spot. Best of all - it's so quiet! I have never lived in a quieter apartment! Sometimes I'd just pause on the couch and not hear a peep. So relaxing! I also want to shout out the team. Frankie was so fun to work with when I first toured in early 2025. She's so on top of her leasing and communicative. Thaddeus was always prompt with any maintenance requests, and was always kind. And Laura was the sweetest property manager I've ever met! Anything I ever needed, she got it taken care of right away. Laura is running an awesome team! Everyone at Jackson Lake is so helpful, kind, and cares about their tenants. Just bought a house which is why I've left. But if that wasn't part of my life plan, I would have stayed with Jackson Lake for years. Thank you for the amazing year and half!!!

I LOVE these apartments. The manager Ms. Holton is friendly and available. The staff is engaging…read moreand friendly. It's quiet and always clean. The amenities are CRAZY: pool (warm and cool), sauna, gym, verandahs, laundry, and a gourmet market...YES all on-site! Aaaaand they are pet friendly. They keep up with maintenance and the neighbors are super friendly. Oh! You are right at Lake Merrit, downtown, freeway, and BART. My name is Monica and I approve this message.

In summary: Neighbors are really excellent. Management is hit & miss. Units have quirks that may or…read moremay not be something you can live with. Working from home is OK if you have a unit that isn't a greenhouse, but you won't want to invite most clientele over to your space. The neighborhood has issues with illegal dumping and drug users. The trains are comically loud and will definitely be noticed by people on the other end of your phone convos. Great for pet owners, if you don't have a unit that gets unhealthily hot (like most facing 47th). I lived here for a few years until the pandemic brought big changes to all our lives. I wanted to make sure to review because I recall seeing so many red flags when I first looked at this place -- a URL on email addresses "fdcollins" with no website to match, a company named "Proper Management" that had little to no online presence... I had to do a ton of research to assure myself it wasn't a scam. It is not a scam, everything was fine. Francis D Collins is the property owner and Proper Management is the company created to manage properties owned by Collins, I believe. Svend, the offsite manager that sent our bills and answered the office phone, was excellent -- always replied to our emails quickly and was attentive. Resolved issues quickly & efficiently. Jay, the onsite manager (but not a resident), was not that great, but he wasn't the worst. He would fix things, but not necessarily quickly. We were having such a big problem with the sun in our unit, we bought materials that we could install ourselves but needed permission to do it...Jay didn't give permission and did eventually install it, but he took our materials and did not use them all nor did he return them, so we just lost money on that. (He promised to return the unused stuff, he just never did). Jay also did kind of lame things to blight the street in front of the property like tear out the plants and just leave piles of dirt instead. That was especially disappointing because when we moved in Jay and Nolan said that they were working to improve the greenery and had just planted trees. I thought the flower gardens near our unit was their work, but it turns out it was various neighbors that were later told to rip them out, but the management did not do anything with them afterwards...just let them grow weeds and attract garbage. At least the gardens kept some of the street crazy away. He also left an old car parked out front, taking up parking space close to the units so that we had to walk farther to get in, which was occasionally uncomfortable. It attracted criminals and was eventually stolen. I'd say that the exterior attractiveness of the property went markedly down while we were living there, as a direct result of their decisions, and because of that, more street wanderers would come around. Originally I thought I might have clients over, but it became too embarrassing & uncomfortable for guests. The units at Dutchboy are all unique. Ours had its pros and cons. The totally open layout was a dream, as was having the tall ceilings. The water and power were always reliable. The bathroom was surprisingly small. I (5'7" 150lbs) often showered standing sideways (facing the curtain or wall), because the shower was so narrow. The sink was so close to the toilet that my knees were under it when sitting and I could rest my chin on the sink. But the worst by far was that there was only one small ground-level window that opened, but two large clerestory windows that face the sun all summer long baking in the heat. With no vents, the heat would get trapped and it was 90 degrees in our unit until 10pm. It's too dangerous to leave your door open and walk away, but even sitting next to the door with it open for hours, it couldn't circulate very well because the unit was 50' deep and the window was 2 feet from the door. When wildfire season strikes, it's really unlivable. We had to move out partially because of this. The unit wasn't that clean when we moved in, even after we asked and they agreed to do the floors...for example the bedroom area had beams that were coated in dust. They cleaned the carpet, but not the concrete. I did a thorough cleaning myself before moving in and found a thick layer of dog hair in the broiler drawer under the oven. There was some trouble with drug users camping and cooking on 47th...fires, explosions, pests/rats, endless garbage, hit & runs, crazy behavior on the street, fights, etc. To their credit, the management worked really hard to stop the whole thing, as did a lot of the tenants, and eventually it did mostly go away before we moved out. Best thing was the neighbors. They all had a great attitude and liked to help each other out. The neighbors aesthetic touches on the outside of the units were what make the place really special. Large metal sculptures, potted plants, unique patio furniture, adorable pets...all really take the edge off the stress of city life.

When we considered moving here, I could not find much about these lofts online; this has prompted…read moreme to post, as there are several units recently rehabed and available for rent. Neighbors: These really get 5 stars. In this repect, this is a great place to live. Several of the residents/artist have been here for a long time. Neighborhood: This is no doubt the industrial section of East Oakland. In this location we see very few problems. Because 47th is a dead end here, we do have a couple of homeless on the tracks and we have trash dumping and occasional prostitution. This is becoming much less as this place becomes more habitated on the 47th St. side. A few of us on this side have made it a sport to chase these people off and consequently it is a much less desirable place for these activities. In speaking with the long time residents they also say that there has been next to no crime within the warehouse property. I think the most recent, a few months, ago was a car break-in. Management: They get negative stars. In over 20 years of renting and/or owning, these are the worse people I have ever dealt with. Francis D. Collins owns this property and I have not been able to get a call back from him to see if he is truly complicit in the deplorable attitude of the Proper Management staff. Some long time residents confirm that if you have a problem here, like something that needs repair, they will pretty much tell you to go f*ck yourself or just ignore the request. We have had a serious problem in our place, one that legally has to be fixed and the Proper Management staff, very unsavvy in landlord/teneat law, has told us the above. It has taken calling in the city to have this repair done. (Note: We made our request 4 times) If you are looking into these places know that the rents are all over the board. What we pay around 2K for, our neighbors, in the same size space whom have lived here for only a couple months longer, pay 1600. We were able to negotiate down from the original per month price they were asking. Less the management, it is a very cool place to live with great warehouse space. I have to assume and hope that with all the work going on here that Francis and Proper Management will figure out that you have to be accountable and repectful to your tenants, not just collect the rent.

I would strongly caution anyone considering signing a lease at 1900 Broadway Oakland…read more Since moving in during January 2026, we have experienced ongoing issues with the building's Utron automated parking garage and EV charging system -- problems that have never been meaningfully resolved despite repeated escalations. We pay for both a parking space and EV charging access. One of the major reasons we chose this building was the promise of convenient in-house EV charging. Unfortunately, the charging system has been unreliable from the start, forcing us to charge outside the building regularly. Even worse, our vehicle has been stuck inside the automated garage multiple times. These incidents are not minor inconveniences -- they have caused me to be late to work, work out classes, and other commitments. Residents are often left standing in the lobby waiting for the garage system to function again. Management repeatedly says each incident is "isolated," but after nearly 5 months of recurring problems, that explanation no longer feels credible. Before purchasing our 2nd vehicle, I also used the building's StakGo Tesla fleet service. The building advertised 9+ Teslas with easy availability, but in reality only a small number ever appeared available in the app at one time. I also had a concerning experience where the app failed completely after I arrived at my destination, leaving me stranded with the Tesla for over an hour until their tech team remotely unlocked the vehicle to start. After purchasing our 2nd vehicle, the situation became even more frustrating. We have been unable to use the Utron charging system at all because the required charger has reportedly been "stuck in customs" for more than 2+ months. The leasing office suggested using chargers on the lower garage level instead, but those chargers are almost always occupied by StakGo Tesla Fleet vehicles. The pattern here is consistent: temporary workarounds instead of real solutions. Management offers Uber reimbursements after garage failures, but there has been no long-term resolution despite repeated complaints from residents. There are also broader concerns within the building itself. Residents have reported vehicle break-ins and cars being damaged in the garage, with management stating they are not liable. Package theft is also an ongoing issue, and residents are essentially told that people can walk into the building and steal packages. Additionally, the building often feels more focused on its partnership events with Stak than on the residents who actually live here. Amenities become overcrowded, elevators back up, and common spaces feel more like event venues than residential facilities. For the price point and luxury branding, the experience has been extremely disappointing. I would seriously recommend prospective renters think carefully before moving here -- especially if reliable parking, EV charging, security, and resident experience are priorities for you.

Came here for an event and loved the overall vibe of the building. The amenities/shared space was…read morebeautiful, and the property felt safe and thoughtfully designed.

After my second month of living here I am enjoying the new space!…read more Staff 5/5: The leasing agent, Emily Barron, heavily influenced my decision to sign the lease within 48 hours. She was respectful, attentive to my exhaustive list of inquiries, and reliable. Common Space 3/5: After 2 months, you can't overlook the constant demand for repair in the common areas. Something is always broken. Maintenance is on top of it, but it'd be preferable if the issues weren't so frequent and widespread. Personal Unit 4/5: Apparently there are many complaints with no A/C. I work 5 days a week in office and face north and haven't needed the A/C. Considering the cost, the modern stainless-steel appliances and natural lighting are the top selling points. Location 5/5: Phenomenal location with access to many public transportation lines (BART, Bus, Emery-Go-Round) and amazing Asian food scene up the block in Temescal.

Do not live here. They ask you to give 5 stars directly after you sign your lease, which is why you…read moresee positive reviews. The online portal is dysfunctional - it took a really long time for the verification software to stop rejecting my legitimate documents. They won't accept documents through email - and have charged me $20 a month claiming I don't have renters insurance, though I've had insurance the entire time I've lived at MC. On top of that, they tell you that the trash valet is an amenity, but it's another vehicle for unfair charges. They do trash pick up from 8pm - 12am, and if they pick up early, you can call them back to pick it up. If they don't pick it up, then they charge you between $50 - $125, and they will do multiple charges in succession without warning, which is deeply unfair and punitive. I missed out on months of mail because the leasing office assigned me a different mailbox than what the post office assigned me. They will show you the amenities and they will be closed, or broken. A bait and switch - the sky lounge hasn't had functional amenities (like the outdoor fire) for months. They used these glade plug in like automatic sprays which are way too strong, cause headaches, and make the common spaces inaccessible. The smell is very chemical. They charge for trash, on top of trash valet, and will nickel and dime you with impunity. These are all things you'd miss in a tour. If you can afford it, go to the skyline instead.

Maintenance is always super responsive, Esdras has helped me out with multiple issues and has been…read moregreat.

Maintenance did a fantastic job taking of my needs. Even on a Saturday, Esdros showed up in only an…read morehour after the request and made sure everything was as good as new. Quick, kind, professional!