Jeff should teach insurance full time. I never truly understood the finite details, and he kindly…read moreexplained it to me in a way it just clicks. I am confident and comfortable in the coverages because I know when they would be used to protect me. 10/10 service all around, thank you! Jeff is the quintessential professional.

Jeff went above and beyond when going over automobile insurance quotes. Not only did he match and…read morelower my premium, he upgraded and customized a more fitting policy suited for my needs. Thanks Jeff.

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

We've had Desmond-Integra as our insurance services since 2020, after purchasing our first home,…read moreand we've been very happy with their service. Even when I mistakenly hit up the wrong agent I'm forwarded to my direct agent, Bev, and she gets back to me quickly. We recently went through a policy renewal process and Bev was able to thoroughly explain the changes to the current policy, why they were happening, and what we might want to consider to keep costs down. She even provided personal experience into options to help me with choosing the right solution. In the end, Bev put me at ease with the choices and I actually feel relaxed.

Matt and his crew are professional, responsive and easy to work with. Matt helps me with my…read morepersonal insurance needs but he also provides excellent service to my many property owners for whom I manage their real estate investments. I refer him without reservation and appreciate his friendly demeanor and professional expertise.

These guys really know what they are doing. Been with them for years and can't say enough good…read morestuff about them. Save your time, money, and energy and just call them. Frank F

I have used Dean Davis for over 30 years. Great people and research of insurance providers, of…read morewhich they only suggest the best ones though may not be cheapest. My name is John Bode; wife is Marzenna Case who has used them for over 20 years. We have mostly used them for auto and home, but at times we did not quality for home since old roof until last year.

David was professional and accommodating. We were in a rush due to unforeseen circumstances and…read moreDavid took care of our living trust quickly and came to us to complete our docs. Truly a nice guy that enjoys helping people. His pricing was fair.

I was really happy with the knowledge, personal attention, and the level of service that I got when…read moreI contacted 360 Net Worth and worked with David. I am a member a small Firefighters Association and needed somebody who could take time to help with our unique financial situation. David was passionate about helping first responders and willing to invest the time needed for the job. He got back to us quickly with easy to understand results that we could move forward with.

Im not sure what happened, but I got completely gosted by Tom after contacting him for help in…read morefinding homeowners insurance that wouldnt ask me to cut down most of the trees in my yard. He was originally prompt in getting back to me when I contacted him on 08/26 and I provided him with the information he requested, but never got back to me. I reached out via voicemail on 08/29 and again via email on 09/04 but never heard back. Finally I reached out on 09/10 in hopes that I could get his opinion on if I would not be able to obtain insurance without cutting down my trees, or if it was possible to get Texas Fair Plan coverage, but couldnt even get a response. Absolutely terrible performance on the part of the Texas Insurance Broker.

Tommy is awesome. I needed to in sure a rental property in Texas and one of my friends that lives…read morethere referred me to him. From day one he was super friendly and easy to work with. We looked at quite a few options before I found what I wanted and the rate seems solid. If you need some assistance or even just need to get educated on what questions to ask about insurance, I highly recommend Tommy.

Carlos made this incredibly easy from start to finish. He walked me through everything clearly,…read morefollowed up once, then actually gave me space to decide without any pressure, which I really appreciated. When I came back to adjust coverage and explore bundling, he was fast, thorough, and found every discount I qualified for. He made the whole process simple and seamless. I moved forward with State Farm for my auto and added another policy, and I'll absolutely be going back to him when my home coverage is up.

I was a State Farm customer for several years and had an excellent experience with my previous…read moreagent in Denver, Lori Rickert. Her office was consistently responsive--someone always answered the phone or returned calls promptly. Unfortunately, my experience with Kenny Hill's office in Austin was the opposite. It was extremely difficult to reach anyone by phone, and my messages often went unanswered for days or weeks. Even after following up multiple times, communication was inconsistent. This became especially frustrating because I expect timely responses when dealing with something as important as insurance. I eventually switched to a different agent, and the difference in professionalism and responsiveness was immediate. Based on my experience, I would caution others who expect regular communication and reliable follow-through to look elsewhere.

Excellent customer service! I have been a client of theirs…read morefor years. Come talk to Dean about any and all of your insurance needs! They care about their clients!

I have used Jenny Harrison for years and she happily took my money for both my automobile and…read morehomeowners insurance. All was good till I had a claim. I thought my roof had been damaged by the freeze and called her office. Her staff recommended Corbin Stevens at pristine roofing. He came out and said I had Hail damage, I filled a claim and it was approved. Corbin did my roof and I paid him the money I received from Farmers plus my deductible. I took a closer look at the estimate and realized that I had been paid for screens and also to have the drip edge replaced, Corbin did not do either of those but took the money for it. He eventually gave me the money back for the screens, but still continued to say he didn't owe me anything. Here's where things went south with Jenny, I reached out to her office for help and went there to meet with Travon and showed him the estimate and my contract with Pristine roofing. He said he would get with Jenny and let me know. He called the next day and told me that Corbin's mother was a personal friend of Jenny's and that Corbin told her he did not owe me any money and that it was my word against his even though we all agreed he did not do all the work he was paid for. I made several attempts to have Jenny call me and she would not. I had to contact the district manager for help, which he was able get my money back. I asked Travon if they were going to continue to use Pristine roofing and he said yes that his mother was a personnel friend of Jenny's and they only had one complaint. How many times do you have to steal from a customer before you are no longer used. I changed agents, very unhappy. Tom Chronister

I spoke with an agent @ this location although I was in San Antonio, she was willing to help. I…read morewasn't brushed off or told to call my local office. The agent took her time to advise me that I had reached her location but that she could still help me even though she was not in the same city. She offered me a quote and offered to have my insurance cards emailed to me if I purchased the policy. Getting my ID insurance cards through email was super convenient!