We have used this office for many years and they are always very helpful with answering questions…read moreand providing information. The few clams we had were handled fairly and promptly. The staff has always been friendly and efficient.

You'll get hung up on, refused to be able to speak with the agent and given the run around. They…read moretook a payment out after my policy was canceled and then dodged our calls until I called from another number. Given an insane amount of attitude. Very nasty, very shady, worst customer service I've ever experienced. Wouldn't recommend to anyone, in fact I'd strongly steer anyone away.

Friendly, trustworthy notary. Never an issue with them. Highly recommended. Great customer service.read more

STAY FAR FAR AWAY from this office! The absolute worst customer service I have ever experienced!…read moreVery rude unprofessional staff! It took them 4 months to fix an auto registration and then handed me a registration that expires in 3 months. Truly unbelievable! Ignorant employees blaming Penn Dot for their inefficiencies. Paul, I have used your services in the past and NEVER encountered issues like I have just experienced. Your employee actually had the audacity to tell me "Penn Dot is messing with you." As inadequate as some government entities can be; I have never known any of them to change the rules/laws from one person to the next! Truly as unprofessional as it gets!

Franklin and Kenny were great. They called ahead of time to let us know they were coming. They made…read morethe process easy and were super efficient. I highly recommend.

Even though they know their employee had mistake，and that cause my home damage，they refuse the…read moredamage claim. Their employee told a lie！ Don't use this company！

Last July I drove down from upstate New York to buy a 2015 Mazda CX9 I saw on the internet from…read moreReliable Car Connection. Since there was no guarantee, I wanted assurance there were no mechanical problems. I was told one of their mechanics had checked the car thoroughly and there were no issues. So I bought the car and started my drive home. Since the gas gauge showed an almost empty tank, i stopped at a gas station for gas. First problem, I could not open the cover latch of the gas tank. I had to borrow a screw driver and pry the cover open. The cover latch spring was broken. As soon as I left the station, several people honked their horns at me and pointed to the rear of the car. They said I was leaking gas all over the road. I thought it was because I overfilled the tank and drove on. However, after about 5 minutes of driving I noticed my gas tank now only had half a tank of gas. I filled the gas tank again with the same problem. I obviously had a gas leak, But I needed to get home that day so I only stopped for gas when almost empty and added only half a tank. But there was another problem, a red light kept flashing on my dash. I checked the manual and discovered I had a low oil pressure warning problem. I checked the oil fill gauge every time I got gas and did not lose any oil. But the engine started to misfire so I drove a slow 50 miles per hour. There is more. When it became dark I turned on my headlights but the road was still very dark so I had to use my high beams the rest of the way home. I finally arrived home late in the evening. The next day I took the Mazda to my mechanic for a thorough inspection. He found a big hole in the gas tank, faulty oil pressure sensor, engine misfiring because of worn spark plugs and wiring harness. and burned out headlights. I called Reliable Car Connection with the results of this inspection and they said they would send me a check for $500 to replace the gas tank, that was all. So I had to pay over $2,000 for the needed repairs. So much for the thorough inspection of my Mazda by Reliable Car Connection. The Mazda I bought was unsafe. The leaking gas tank could have resulted in a serious fire and personal injury. Thankfully that did not happen. The failure to replace the faulty oil pressure sensor could have resulted in major damage to the engine. It remains to be seen if that is the case. The burnt out headlights made night driving very dangerous. Based on my negative experience detailed above, it's obvious I would NEVER recommend anyone buy a car from (UN) Reliable Car Connection. Vince A

Just purchased a car for my daughters in July, they got their license in Sept and car has already…read moredied with a major head gasket issue. Spent 9K on this car, so we're to say the least, very upset. less than 90K miles and my kids were stranded in the street. We were told the car had been inspected by a mechanic, but I highly doubt it. I feel we got taken...it's gonna be $2300 for us to fix this car. My fault, I should have gone to real dealership...

I have been with this Erie agency for 48 years. I have four cars, my life and my home insured with…read morethem. I have had very minimal claims on my policies but when I did, the staff was great to work with. The rates I pay for coverage are very good.

Go somewhere else. I was with them for over 25 years with policies on 9 cars, homes and several…read morebusinesses. and for the first 20 years had 3 tiny claims. Then I got ill and had to start selling off businesses (which meant dropping policies.Then in a two year period we had two bigger claims, one claim for an apartment we leased and an accident that wasn't that bad but the other driver who was in a car valued at $1200 and was fine at the accident got a crooked lawyer and sued for 100k (50k damages for a $1200 car and 50k for personal injuries (all urgent care visits and their own therapy) and he had partial tort. Erie sent a great the lawyer who told us it was bogus. But that's the last we heard from Ian Webb. Those 2 claims in that 2 year period and calls weren't answered, people I referred were told that they didn't accept new clients and we never heard from Ian again. So as long as you send him money and don't use your policies he will act like your best friend but G-d help you if you need him and your not a large client anymore. After all this happened I switched all my policies to another agency that came highly recommended and I never even got a call from Ian Webb to get me to stay. After 27 years. I was with them when It was him and one other person and I was family. I referred countless clients to him but the first time you really need him don't hold your breath.

WONDERFULL SERVICE!! The people at this location are GREAT! I wish I could give them more stars. I…read moredidn't think this level of service existed anymore but...The people really have their stuff together ! VERY HELPFUL, CARING, KNOWLEDGEABLE AND FAST SERVICE. The storage is clean and secure. The trucks are cleanest I've seen. I HIGHLY RECOMMEND!! My sister also needs storage and U-Haul truck so...we will be back next week.

Highly Recommend! In February 2020, we rented a pull-behind UHaul Trailer from Home Self-Storage…read more The Owner's at Home Self-Storage did not have a pull behind trailer at their facility. They ended up running down to Bangor, PA to pickup the pull behind trailer to meet our reservation needs. Apparently, most UHaul rental places charge or do not do this. Anyways, on the day of our move, we picked up the pull behind UHaul trailer from Home Self-Storage. The lady and gentleman in the office went above and beyond to help us out with our rental and make our moving experience much smoother than anticipated. An all around great place with the utmost best personnel. In the future, we would highly recommend Home Self Storage for all your UHaul needs. Thanks again for a great move!

I am so glad that I have State Farm auto insurance. I called my Debbie Weiss local State Farm…read moreoffice this morning and spoke to Helen who handled my cracked windshield claim. By noon, I had a Safelite replacement window scheduled for the next day with the cost completely covered by insurance. Thank you State Farm! Barbara Repko

I have been a client of Debbie Weiss State Farm agency for over 20 years. Debbie, Mary Jo, Kathy,…read moreHelen and Robin treat you like family. They care, they listen, they make time for you, they get back to you, they problem solve, they make you feel relaxed and that you matter! Yogi, the office dog is adorable and will greet you with the same respect. The team at Debbie Weiss State Farm is very professional and efficient. Debbie and staff are just wonderful people. I love them all!

Very helpful transferring my coverage from All Stat to State Farm. Answered all my questions…read moredirectly and explained in detail what I needed to understand Excellent service all round