Outstanding facility. Clean, friendly, and genuinely caring staff. 5/5 - we couldn't ask tor more.read more

We're disappointed with Memorial Manor. My 90 yr old mother was admitted there on a Friday night…read moreafter a hip replacement surgery. I had my doubts to the success of her recovery due to not only her age but also that she has dementia. She had her first PT session on Monday morning which I was surprised and grateful that she was engaged in the OT session but not so much in the PT session. The therapist was great, Ms. Kathy. Ms. Kathy was able to complete simple stand-ups and single steps 9xs. I was excited and felt that this was proof that my mom had a great chance of being somewhat mobile again. The following day my mom's energy and willingness to participate in her sessions was disappointing but nevertheless the therapist persisted with the sessions. On the third day my mom was lethargic and showed behaviors not like her normal self. The OT therapist noticed her behavior and contacted the nurse. My mom was returned to her room. She had a low grade fever and her wbc had spiked. She was sent back to the hospital and was diagnosed with a severe UTI. After a week of antibiotics in the hospital she is ready for discharge. Memorial Manor has declined her request to return there for therapy. The reason, as stated in her letter from Memorial Manor was, "your needs cannot be met at this facility ". I understand my mom comes with roadblocks but when she arrived there the first day I was told by employees that "this is the best rehab center around ". My mom was there a total of five days. The first two days (weekend) there is no therapy sessions. She was diagnosed with a UTI on the fifth day. I don't want to feel that they are responsible for the UTI. I do feel that "the best rehab center around" didn't even give my mom a chance.

I've been a patient of Dr. Werbin for over 10 years not the same your just other check the staff is…read morenasty, rude, no manners unprofessional ghetto from front desk to back desk even manager. All the same I needed a emergency visit and was not Accommodated. Time to move on to a better Dr. and office staff. zero

Well run primary care office. Staff are friendly, wait times usually reasonable. Dr Werbin seems…read morecaring and attentive. I have been nervous around doctors but he was quite reassuring.

Frist time here the pront deck is so attitude ... my appointment is late they don't care and so…read moreattitude not respect patient ..

I have been going to this office for about 6 months followed by Dr Kayra Cepine and after many…read morevisits and follow up do not have enough positive positive words. The consistency of care and the amount of time that Dr. Cepine spends with you getting all the information needed to come up with a plan and intervention I personally have never experienced before. And she listens to the patient!! If the scale went to a 10, it would be a ten.

I've had excellent service at memorial urgent care center. Today, I hit the lottery because when I…read morepulled up there was no one in the waiting room. I had been bitten by dozens of red ants on my feet and one of the bites was infected. They quickly and compassionately took care of me. I was given antibiotics and the doctor advised me to wear open toed shoes for a while. She also told me to lay off of the hydrogen peroxide for the time being as it was burning the infection site. From start to finish, everyone was kind and helpful! I consider Memorial Urgent Care to be my go to place for Urgent Care.

This was hands down one of the best urgent care experiences I've ever had. The front desk staff at…read moreMemorial Urgent Care Center in Pembroke Pines were incredibly honest and transparent about the expected wait time--which ended up being much shorter than anticipated. The nurse was so kind and accommodating throughout my entire visit, which made a stressful situation feel much more manageable. I was seen by Nurse Practitioner Kevin Douglass, and he was absolutely amazing. He took the time to explain everything thoroughly, answered all my questions with patience, and was just overall very kind and professional. I truly felt cared for and well-informed every step of the way. I highly recommend this location!

great services! Amazing and wonderful team of staff very fast and efficient when it comes to…read morescheduling appointments. both DR Gupta's are very attentive, they listen and explain everything in details. they take time to advise and explain everything. it feels good to have a great team that knows what they're doing and I can relax when I visit.

I have seen Dr Mohan and Dr Meenu for my shoulder pain. I had such a wonderful experience. both…read moredoctors are truly amazing, caring doctors and the staffs are awesome. i highly recommend both doctors to anyone who is looking for primary doctor. they have everything in the office.

Came in to see Dr. Alvarez for an annual week visit (as required by my Medicare Advantage insurance…read morecompany). I had to fill out several pages of forms prior to seeing the Doctor. These were forms to be completed by hand (not digital, old school) and then had to be entered manually by the receptionist. I was a new patient and it would have been nice to have completed these forms online, prior to my visit. My appointment was set for 10:00. I did not get in the back for my triage until 10:30 and did not see the Doctor until after 11:00. They do not use a digital scales or blood pressure machines. Medical devices could use some updating. They required me to have an EKG, even though I expressed that I did not want one. They told me they would not bill my insurance and that it was for internal use only and was required by the Doctor. The examining room had rules on the wall and advertising for allergy testing, with two notices to turn your phone off as well as a referral policy. No artwork. The lobby was also decorated with policies on all the walls. Although, they did have lots of brochures for services and magazines on the waiting area. Now for my visit with Dr. Alvarez... the Doctor had a wonderful bedside manner. He was warm and friendly. Dr. Alvarez gave me a thorough exam and gave me some good medical advice. He spent a fair amount of time with me, I did not feel rushed. I would highly recommend Dr. Alvarez to anyone seeking a solid primary care physician.

Doctor is great, front desk staff is the worst I've ever had to deal with. Rude and slow. These…read morepeople have stuck a nerve with how they deal with patients in person and over the phone. When someone is unaware and needs to be educated you do not hang up on them, you correct them. It is common knowledge to say goodbye before ending a call. Just normal manners. Which they have NONE!!! I understand some people have bad days but you don't get a pass to be bad at your job.

ew: (1 star) I visited this clinic today for the first time…read moreseeking physical therapy, and unfortunately, it was a very uncomfortable and disappointing experience. From the moment I arrived, the front desk staff were unprofessional and displayed what I perceived as discriminatory behavior. They were speaking in Spanish in a way that felt exclusionary, as if I wouldn't understand, and I felt judged immediately. The physical therapist I was scheduled to see, who identified herself as "Erica," lacked empathy, had no bedside manner, and came across as extremely rude. Her behavior made me question whether she genuinely cares about treating patients of diverse backgrounds. I asked to speak with a manager about my concerns, but although I was told she was with a patient, which turned out to be a lie because she was standing in the corner hiding and staring at me instead of addressing the situation. This clinic gives the appearance of promoting diversity with pictures of different ethnic groups on display, but my experience suggested otherwise. I ultimately left without receiving any treatment because the environment felt hostile and unwelcoming. I expected professionalism, compassion, care and received none of that here. If you're looking for respectful, inclusive, and supportive physical therapy care, I strongly recommend going elsewhere. This company should be looked into and thoroughly investigated for their discriminatory behavior and lack of professionalism.

For anyone that has been injured as a result of an automobile accident as I was, I would highly…read morerecommend Multicare-Medical. Located at 11270 Pines Blvd in Pembroke Pines. The doctors and physical therapists on staff are all first rate. They evaluate your physical condition and then formulate a plan of therapy especially designed to bring you back to good health. The therapists really try their best to relieve your pain and improve your quality of life. It is not pleasant suffering an injury but if it happens this is the place to go for help and recuperation. I would highly rate them at 5 stars.

I have been coming to Dr Chin for years even before they move to this location off of Sheridan. My…read moremother, my Aunt and My Sister all come to Dr Chin. His staff is amazing and understanding, helpful and reliable when it comes to helping you in whole. I have never had any complaints with this facility because they've always taken care of me and my family member. Let me be clear, We are not related to Dr Chin or any staff in this Office but we get treated as if we're family. Even to the day I have started coming back with Dr Chin this year because I left due to Insurance reasons since nothing has changed. It's the same energy as before as if I'm family, everyone remembers me, especially Dr Chin. 10/10 I recommend them to anyone.

This would make our third attempt in searching for our family doctor after our doctor passed away…read moredue to COVID. So far the search has not been very pleasant. But this place is got a good potentials, initially. The staff were extremely nice and friendly. We did not get to see the doctor in the initial visit. Instead we saw the PA who basically just took down our medical history for future references I guess. We were supposed to get our blood lab work done in the same visit. But somehow due to some unforeseen circumstances, we were denied at first. After pleading with the staff we were then allowed to get the blood work done. It's weird to me because we always get our blood work done. In the same annual physical visits. We never had to "request" for this service. Oh well, not all the offices were as nice as our previous doctor. Probably will still go back for our next annual check ups. But the next time I'll make sure I request to get the blood work done in the same visit!