Dr Lyons is AMAZING and does great work! I wanted to start off on that note before getting to his DH Monica, She is an entirely different story all on it's own. She often says what is on her mind whether she is telling an insurance company that they suck and are a "Shitty insurance company!" It is true (However not very professional) my son two weeks ago had a procedure done with Dr Lyons. I was on the phone when Monica came out to bring us in the back and she kind of rushed me off of the phone so we could go back, I got off of my phone call and walked in the back to which she then said to me "Do you really need to be back here mom?" Upset me due to her having me get off of the phone just to be made to feel like a fool by her. Then he needed a follow up two weeks later (Nobody told me that it was a temporary filling and needed to be made so more money for the second procedure) so Monica calls to confirm second appointment and tells me not to forget to bring payment to the next days appointment I at that point stated that I did not know he would need more pain medication I thought that it was a follow up (She at that point got annoyed) I told her that I have never had a root canal done so I was not supposed to know this off hand and that someone should have said this to me at the last appointment (I am not Miss Cleo) and that we did not have the money and that I would have to reschedule for the following week, Monica then says we can keep the appointment tomorrow and you just pay us later (Seems fine but I tell her that I have to consult with my ex-husband to see if he agrees and that I will call her back) he says that is fine so I call Monica back and tell her that her suggestion is fine and we will be at the appointment the next morning at this point she is saying oh are you sure you will have the money I do not want to get in trouble (Keep in mind it was her suggestion) so the rest of the night I feel uneasy about it) I decide in the morning that I will reschedule the appointment for when we have the money after Thanksgiving (all bills were just paid) so I call two hours in advance and leave a voicemail) now it comes to today where she calls to schedule his appointment before his insurance changes on Thursday (Proceeds to tell me that if it is not done before Thursday that insurance will not cover any of Dr Lyons work and I will be charged full amount and that it is very expensive) I tell her to go ahead and schedule the appointment for tomorrow (She keeps rambling on and on, Picking at my nerves) she then tells me that she never waited for her ex husband to pay for her kids teeth or they would never be as nice as they are (Really getting my blood pressure up) I continue to keep my mouth shut but she keeps going on and on and then she says I dont understand what is more important then your sons tooth, I tell her we have to feed, clothe and provide a home before anything else. Monica continues to keep talking over me saying nothing is more important then his tooth and I dont understand what takes more presidency then his tooth. Nothing should be more important then his tooth and do I understand how serious this is (I finally had enough of her always having something to say and me always biting my tongue with her and started yelling and hung up on her!) How dare she say that to me or any other parent for that matter!!! I called my ex husband and told him you deal with her, She does not want me going there. I am not the insurance company and I will not take her mouth or nasty attitude!!! I then left her a voicemail (Not the nicest message telling her not to ever speak to me like that again and to keep her mouth shut, Stop lecturing and make appointments as well as deal with insurance companies it is not her job to judge me or to imply that I do not care about my son's teeth!!!) I miss Martha!!! I do not know where Martha is but I hope that she returns soon, I do not understand why Dr Lyons employs such a nasty, judgmental Dh like Monica!!! Dr Lyons is absolutely the best dentist that my family has been to in a long time! Monica though needs to go. She is used to talking to insurance companies that way, NOT ME!!! I will be contacting the Medical Board of DH against her!!! read more