I went there and the Dr was short with me. Once they found out my financial situation they seemed to loose interest. I had to call more than once to get an estimate of what they wanted to do. They told me I needed two teeth extracted yet when I went to get a second opinion they said that I needed only one. This place is in my eyes sky high on prices. Only go for the fluff and they are not going to see me ever again. Do yourself a favor and go elsewhere. A zero star in my book read more

AMAZING CUSTOMER SERVICE! I needed an appointment for myself and 7yr old son and I was amazed that I was able to get an appointment as a new patient within 2 wks. But more than that they were happy to book my son and my appointments at the same time. So I was grateful for that. Then I forgot to confirm the appointment, so when we got there it had been presumed canceled. I didn't get the young woman at the desks name but she called the hygienist Jackie, who had gone to lunch and asked her to come back! Jackie was back in about 5 minutes and was not slightest bit put out. AMAZING! She was very nice and when I was with the dentist I could hear her explaining to my son about his teeth. Dr Gupta was really nice as well and showed me everything I needed to know. I don't leave reviews unless I really felt something towards a business and Perfect Smiles is just really amazing. From the front desk all the way through I really appreciate them. Thanks! read more

Taking care of my dental needs and the use of their premium medicine and good quality of their tools. Front line service is excellent and accurate of scheduling read more

STAY AWAY! Theses people quoted me over 19K (My portion) for fillings . They set me up with an appointment I never asked for and refused at the time of my visit. I tried to cancel the appointment 4 times and was ignored. I called the office and the voice mail box is full. I can only believe this person is running a scam, no reputable person would do this, read more

I had a great experience with Perfect Smiles Dental office . The doctor is very good, and her staff is excellent. Shout out to the amazing receptionist Jen. Definitely recommend this dental practice for all your dental needs. read more

Zero stars after finding out I was scammed ! Front desk quoted my portion of my dental work would be over $1200 and they immediately attempted to have me finance this . Happy I was skeptical because I've never had an expensive EXTRACTION . Turns out per my insurance that procedure cost $60 and they pay 50% . To try and give the office benefit of the doubt I asked them to send a pre treatment plan to my insurance since my next appointment was 3 weeks out ! They said it would take 2-3 days to send the paper work 3 weeks later I call and ask why it hasn't been received they said oh it will take 3 weeks and they will send it today and happily cancelled my next appointment. Not to mention the pressure to do all work at once as if anybody has that kind of money ! They try and force financing and who knows why they charge what they do , I encourage everyone to check their insurance when dealing with this office ! You'd think the front desk makes commission ! They added that I was getting a $700 crown which was a complete LIE . Force them to send pricing per tooth/ procedure they try and combine things together to confuse you , you'll never know until you reach out to insurance . The actual dentist and hygienist were awesome . read more

Dr Gupta is very gentle and nice! She did couple of crowns for me and I am happy with the results. The office takes my insurance and they tell me the cost up front not like other clinics. They recently updated their equipment and this shows that they care about innovations and advancing rather then stay behind. read more

I went into Perfect Smile for a teeth cleaning that was covered under Medicare after my dentist of over 50 years retired. The Perfect Smiles dentist said I needed 3 caps and asked if I had time that day to do one of them. I felt pressured and signed a contract specifying the tooth to be capped at a cost of $1597. The receptionist asked for my Social Security Number even though she admitted they did not need it since I paid the full amount. The Dentist changed the tooth to be capped just as she started work in my mouth. Later two employees were confused about which tooth was being worked on. Furthermore, the dental assistant was surprised that I was on blood thinners and asked if the Dentist knew. I said she should since it was in my supplied medical history. The cap took 60 days to complete. Caps usually take two weeks. The first permanent cap didn't fit, the replacement was lost in the mail, and they didn't follow up. I had to make multiple calls for status. And at the final visit, I waited so long that the Novacaine wore off. Overall, I was in pain during the entire 60 days because the first day a nerve was hit. I now have a new dentist who sees no need for any caps. So, I question whether I needed the work done by Perfect Smile. And even more distressing is that the tooth area they worked on still intermittently aches and it didn't hurt before they started the cap process. More bad stuff happened with Perfect Smiles than what I've written here. In summary, their recommendations and pressure were near predatory; the experience was costly and painful; and their business practices were questionable. It was the worst dental experience of my life and I strongly recommend you stay away. read more

I called three days in a row and left messages to set up an appointment. No one ever answers nor returns calls. I got two Groupons to test the dentist out. This office failed miserably. I was able to get a refund of credits that I will use elsewhere. If you run a special and then don't answer the phone, it shows complete unprofessionalism. I don't recommend getting the Groupon. Try a different place. read more

* * * NO PERFECT SMILE - PLEASE BE AWARE!!!** * During my first routine exam with Dr. Gupta, she told me that I needed 2 crowns (upper/lower) and one filling. She also wanted to include a deep cleaning which I declined as I already had one recently. I am very diligent about routine maintenance, have an Invisalign and my teeth were perfectly healthy with no prior issues. Although hesitant, I put my faith in Dr. Gupta assuming she had discovered something my previous dentist had missed and agreed to do 1 crown and 1 filling but Dr. Gupta persuaded me to do all 3 teeth at once. What a HUGE, HUGE, MISTAKE I made. After the numbing agent wore off, I experienced a sharp pain in my new lower crown. The top crown was very tight and felt uncomfortable but no pain. The gum surrounding the tooth that had a new filling started bleeding. I was advised it would take a few days for everything to calm down. After weeks of intense pain from new lower crown and numerous calls I finally got an appointment. Dr. Gupta indicated it was "an improper crown placement. She adjusted the crown and bite. The pain worsened and I then needed a root canal. After the root canal, I suffered with continued pain. NEVER received any follow-up call from her office checking on my well being. After numerous unreturned calls, I went to her office and waited approximately 2 hours to speak with Dr. Gupta directly. She said she could not help me anymore, it was over her expertise. Her only explanation for the toothache was that I was flossing too hard. I was told if I ever returned to her office, the police would be called. I had to seek help elsewhere and it was determined by other dentists that my tooth was cracked and couldn't be saved. My tooth was extracted and would need an implant and a new crown. This has cost several hundreds of dollars out of pocket and undue pain and suffering. Please do your homework before you consider putting your foot into her office. read more

Dr Gupta was knowledgeable, considerate and able to explained procedures in details. I am satisfied with her work and truly recommended her . read more

With new insurance I thought I'd be open to giving Perfect Smiles a go. Office is very pleasant and looks to be recently updated. Equipment looks to be "state of the art". At my first appointment a full set of x-rays were taken and an exam was performed. The results were SHOCKING to me. I was told I needed 2 crowns, had advanced gum disease and needed a deep cleaning along with quarterly cleanings for life plus I have a cavity. I have had stellar oral health all my adult life so naturally I was in shock. I thanked the dentist for her expertise and left with an estimate for over $1000 worth of work. I immediately decided to return to my former dentist of 7 years whatever the cost. Just in case the Perfect Smiles dentist is correct, my former dentist requested a copy of all the x-rays and Perfect Smiles graciously sent them over so that's one of the 3 stars. The other 2 stars are for cleanliness and professionalism but clearly Perfect Smiles has a different protocol than all the other "single owner operator" dentist I've ever been to. My understanding is most dental insurance is a scam as it doesn't really cover much of expensive treatments and that dentist who choose to participate in dental insurance carrier plans have to find other ways to make money. Perfect Smiles may or may not be in that category. You decide. read more

WARNING I took my Two children here when it was first sold ( I have been going to Dr Steven Hayes for Years) And the new Male Dentist said both my son and daughter had 3 cavities each and wanted to fill them right away.Neither had ever had a cavity and they were 17 at the time. I got the creeps and went to a new Dentist. NO CAVITIES!! He wanted to literally drill in my children's Head so he could make MONEY. I will never go back. read more

ive been going to this dental office since i was 6 years old . it was previously owned by Steven Hayes DDS , it is now owned by Perfect Smiles . AND I HAVE ZERO COMPLAINTS ! i moved to LA and hadnt seen them for a year and a half . i was told i had 4 cavities from my braces coming off , BUT they told me that they could fill them THE SAME DAY , which was a God send because i was only in the area for a short time . Jackie always does my deep clean and even though shes thorough and gets in there to get the tartar build up , shes not rough at all . She even filed down my retainer because it was hurting my gums . I also got my teeth bleached , and the system they use is so easy !! i was doing the bleaching for 30 mins and the solution didnt hurt my gums at all like at other places , and i had no sensitivity after ! read more

I had a thorough exam and cleaning today with a well formulated treatment plan moving forward. Staff was exceptionally helpful and kind. I will be coming back in the future. read more

The team is wonderful! I went because I brought a Groupon deal for teeth cleaning, xrays, and checkup. The dental hygienist was thorough and the doctor was also very nice. Will be coming back for sure! read more

Dr Naderi and Jackie the dental hygienist are great. Always very nice and gets my teeth problem solved. I been their patient for 2 years and never had a complain. They are not like typical dentist where they will give you wrong treatment just to charge your insurance and make money they are very genuine people. They take their time talk to you and make sure you feel comfortable before any procedure. I'm never going to change my dentist I'm blessed with this place. Not to forget even the front desk Jovi is a great person and very nice and helpful. read more

Everyone here is very professional and pleasant to work with, from appointments, billing, and procedures. I've been very happy after ever visit! Quick, efficient, and easy. Thank you! read more

GREAT EXPERIENCE, I went for my first time to this office and was absolutely impressed. First of all the reception staff was amazing and genuinely nice, attentive and helpful. Jackie the hygienist was thorough and professional during my cleaning. Dr Naderi is straight forward and to the point, she tells you the truth, and explains your treatment plan thoroughly. Looking forward to my treatment appointment. I know it will be handled correctly and professionally. read more

I am so happy our family found Perfect Smiles Dental of Pleasant Hill! From my first phone call to set up an appointment to the moment I walked in their front door, the staff was so friendly and helpful. I had not been to the dentist in several years (due to having a chronically ill child) and the last thing I need is a reprimand from a technician or doctor for what seems to be my lack of self care. Unfortunately, this actually happens a lot by well meaning people. But to my relief, there was no pressure or shaming for my lack of dental care. The hygienist was gentle and thoughtful and offered me sunglasses to avoid the glare of the lights (this was a first for me). The dentist was likewise,thorough and kind. I gave Perfect Smiles Dental a four star review instead of five because I am scheduled to have a couple of small cavities filled. If that procedure goes as well as my first experience with them, I will change the review to 5 Stars. Thank you Perfect Smiles Dental to getting me back on the right path for good oral hygiene! read more

My check up and cleaning at Perfect Smiles was the best I've ever had. I was not pricked or poked with the dental tools to cause any bleeding. The cleaning went smooth and the procedure was handled with precision and care by the dental technician Jackie. Receptionist Cassandra was very professional and friendly, answering all of the questions that I had. I also like the new and convenient location. I am very happy with my experience and will be coming here for all of my dental work. Thanks again. read more

This dentist is the worst place I've ever been too they worked on my mouth for months and charged me up front for my treatment be for even treating me,, I'm n so much pain after paying 2500 of of pocket so I went there for emergency and they turned me away n pain because I didnt have enough care credit left ,,,they put me n pain and took all my credits without finishing the work read more

Loved the entire staff so friendly and informative!! Definitely recommend and will keep them as my dentist!

I have been to this dental office several times. Started out a few years ago because I had a Groupon discount. Have stayed with them because they are so nice and considerate and their first priority is my comfort. The dentists are wonderful, the assistants are wonderful, the front desk staff is wonderful. The whole place is just wonderful! Last time I went there was a substitute assistant , and if they could get her permanently they would be even better. Prices are a little high for me, but I have checked around and found that they are actually lower than most. I highly recommend. read more

I was a patient of Dr. Nadari before she moved to Perfect Smiles. She is such a wonderful dentist that my wife and I followed her when she moved to Perfect Smiles. She is a perfectionist and is not happy unless you are happy. Unfortunately, a piece of one of my molars broke off the other day. Dr. Nadari fit me in. The break was too large to fix with a filling and needed a crown. I have been very lucky with my teeth and at age 61, this would be my first crown. The procedure was quick and painless and I am very happy with the result. The staff is always friendly and helpful. read more

I had a dental emergency over the holiday break and my regular dentist's office was closed. The answering service referred me to Perfect Smiles, and I was a little skeptical and nervous about what kind of care I'd receive. I could not be happier with how kind and professional everyone here was. They got me right in, were reassuring about being able to help me, listened to my tale of woe, and efficiently and painlessly fixed my tooth. Dr. Ryoo was fantastic, very personable, and thoughtfully answered my questions without rushing me. If I lived closer I'd switch to this practice in a heartbeat. Highly recommend. read more

I became a patient of Perfect Smiles Dental ,was very happy with Dentist Peter Royo we mapped out a plan for my theeth and dentures the work began Then he was Transferred to Fremont. Leaving me with another Dentist I don't want ,Dr Ryoo needs to come back to continue my Dental work or I have to go to Fremont I'm 80 years old and not comfortable with driving to Fremont.So here I sit thoothless on the left side as my bridge has been removed.Perfect smiles is not returning my calls as to what they are going to do and can if Dr Royo and come to Pleasant Hill for my appointments to finish my theeth they also have a lot of my money. very unhappy to say the least. read more