One of the lady is very good in threading. I always go there for threading on wednesday as there is some off on wednesdays.

I was in desperate need of eyebrow threading and given this locations proximity to my work.... I took the bait. I walked in around 11AM and told the woman that I wanted to keep my shape (thick eyebrows that took forever to grow) and that I just wanted a clean up. I also wanted my upper lip threaded. First, I have not experienced pain from threading in a VERY long time. I have been threading my upperlip and eyebrows consistently every 3-4 weeks for probably 15+ years? This woman seemed like she was mad as hell and my eyebrows and upperlip were to pay. I have cuts on my lip and was tearing up the entire time. Second, she SLAUGHTERED my eyebrows. I came back with HALF of one of my eyebrows and the other completely botched. They don't match - AT ALL. I ran out of there as fast as I could afterwards because literally I did not want her near my eyebrows ever again. I will never return. read more

I've come here upon occasion over the past 5+ years. And each time I've walked away seriously disappointed. For some reason the staff here think they know what you want without ever asking you first. Which was why I would only come here when desperately in need of an eyebrow fix. And each time I would walk away with thin eyebrows (I naturally have thick and big eyebrows. I no longer go here for eyebrows, it's just not worth it. However, I had a specific recent incident I'd like to share with you about the staff at this location. I decided to get a full face without eyebrows done. What do you consider a full face? Because I consider it to be just that, my full face, without eyebrows. Apparently, the staff here feel otherwise. Or rather, they are highway burglars. Let me explain. I got myself those email coupons Perfect Threading offers, you sign up online. I set my appointment for 7pm (because apparently 7:15pm would have been late for them). I rushed over there after work on a Wednesday. I showed my coupon -- Wednesday's deal was something like 10% off, possibly with student ID. I was told that this coupon would not work for Full Face w/o Eyebrows since "it's already discounted." Uhmmm okay, the cost of this service is $26.55 (and up). So we get started. This lady does everything on my face below my nostrils. Then steps back as if she's done. I tell her to do between my brows and forehead area, and cheeks. She does. THEN SHE CHARGES ME FOR FULL FACE. Which is $30. The other staff member protested in Urdu/Hindi. She said "but it's w/o eyebrows," to which my lady responded, "I went up to her forehead. They did not think I could understand them. Excuse me?! I didn't fight it. I even tipped her. BUT I AM DONE WITH THIS PLACE. It is full of thieves who consistently take off more of your hair than you'd like. What is the point of having coupons if you won't accept them? What is the point of having prices if you're going to charge willy-nilly. Oh, by the way, there was no one there until I left at 7:15pm, the appointment time I initially wanted. It's not that paying over $30 was too much extra money. It's about the price you post, the deals you offer and not honouring either of those things. Moreover thinking you can charge me more because I don't understand what you're saying, because I don't look like you. Moreover, you're not even good at the service you're providing. You never ask what the customer actually wants, and do what you think is best. But what makes you an expert at knowing what's best for any particular person? I know these stores have almost a cult following due to prices and deals and the overall efficiency and timely service. However, you can find comparable pricing and better service elsewhere. read more

Updating my review: I've been going here since my first review was posted and have always had no issues with the ladies who do the eyebrow threading. I went on a weekday (Wednesday) near closing time and oh god, a lady I've never had before took off a good chunk of both my brows for some unknown reason. I now have an ocean between my two eyebrows and I am so disappointed. (I hope it grows back quickly. Side note: immediately after this eyebrow disaster, I bought Full Brow Serum at Province Apothecary to grow back my newly created bald spots and it really has helped! So if my reality happens to you too, you're welcome.) I was noticing the threading took longer than usual and I thought, wow she must be putting a lot of effort into this! But no, not a good sign. I was still too non-confrontational and just said they look good and gave her a tip, but inside, I was weeping silently. WHY, WHY would someone think it's a good idea to remove like 2 cms of hair on the ends between the brows when there was no unibrow there before nor does it aesthetically look better to have such a wide space between two eyebrows??? I question whether she knew she effed up or she just has no visual comprehension of what looks good/bad and it's just a lack of skill as a previous reviewer mentioned. I would recommend the other ladies (which is why I left it at a 2 and not a 1) but not the one that wears a good amount of foundation. Nice person and all but wow, she must've realized that she took off way too much of my eyebrows that I look like a crazy person. read more

I CAN'T BELIEVE THIS PLACE GOT FIVE STARS. I typically go to the location at University & College, where there's a very sweet girl who does my eyebrows patiently, nicely, and does a good job. One day I decided to come to this location and I literally walked out with one and a half eyebrows. I don't know wtf was wrong with that lady - not only could I have done my eyebrows better myself but she also pretty much ruined them by trimming half of one off. When I pointed it out, she didn't even apologize and instead said I was being too picky. It's 2 weeks later and in case nobody knows eyebrows take a long time to grow in and my bangs still need to cover them and I nearly cried after walking out of this place. I'm not exaggerating about 1.5 eyebrows on my face - even my boyfriend noticed them and he's a guy. DO NOT GO TO THIS LOCATION. I would give it 0 stars if I could. read more

In the grand scheme of things, this is a fast, no frills, grooming hub. However, they are very good at what they do and usually have a daily special. I come here for my brows and have recently started to get bikini waxes. They use the pink cream wax- my favourite. There are 20% off waxing days, and on Wednesday an upper lip / eye brow threading combo deal. They also give a student discount. -- these are the specials that I utilize, I'm not sure what else they offer. There is a stamp card loyalty program. The reward is a free eyebrow threading. I usually drop in as I live down the street. Typically they are able to see me right away or after a ten minute wait. The longest I've ever had to wait was 30 minutes. But I ran some errands so it was no big deal. The spa is small and clean and the girls are fast and courteous. I have found that some will clean up my eyebrows, but I have to tell them I want my eyebrows shaped. Don't be shy, they will do it. Perfect threading is a great no fuss place for weekly maintenance. read more

Went for eyebrow threading, upper lip threading and underarm waxing just before my wedding. Mondays are 20% off waxing and Wednesday is a brow and lip special. They did a great job, were professional and had an appointment for the next day. My eyebrows look wonderful and I am very pleased. The whole thing took only a couple of minutes which was great, leaving me time to walk back up yonge street with a red and puffy face before lunch hour ended. No Frills but good service and excellent price. read more

They thread eyebrows for men, which is good; some of these types of places refuse to do eyebrows for men, and some will only do it if you come in with a female friend. I walked in at a busy time and was served after 15 minutes, which wasn't too bad. The location is small and compact, from what I remember only have four chairs total. The person doing my eyebrows was friendly and efficient. The price was a little more than I expected, in scarborough I pay $7, I was charged $11.50. read more

Really quick service. Sherri is so sweet and so gentle if your skin is sensitive to threading

This place is really good. I went to get my eyebrows done there,the staff was really friendly, clean and peacefull place and my eyebrows were perfect and at a very reasonable cost Surely going to be back there read more

Terrible experience; have cuts on my upper lip and along jawline. Rude service When I arrived I was greeted by a rude lady. She told me to take a seat. I again explained that I had very sensitive skin and that I needed her to be very careful. It hurt and burned A LOT. At the end I noticed a bit of blood on the tissue she gave me. I said: you cut me; she replied defiantly: Where? I showed her and she blamed me for having too much hair. when I got home I cleansed my skin and put moisturizer on it. The following day I noticed the scars of small cuts along my upper lip and jawline. I would STRONGLY discourage anyone with sensitive skin to go here. I used to go to a place on Yonge and Eglinton where they were very careful but the lady has moved and we lost touch. read more

Don't come here. I had the ends of one of my eyebrows chopped up like by 1 mm. It looks awful and uneven while my other eyebrow is longer. She didn't thread the middle area in between my eyes. While getting my brows threaded I heard, the girl at the cash ask "if this is your first time, here's a card, one free time after 10 times". When I went up to pay, nobody offered me that. I had to say: it's my first time, do you have some sort of loyalty program? No lotion was applied afterwards. The chairs were dirty (I saw saliva spit on the edge of my reclining chair). It's a bunch of low class chatty Indian women working here with bad manners. Also, I came home and 2 hours later, a nice pimple popped up on the top of one of my brown The best place I've been to for threading is at Trade secrets at Eaton Centre downtown. I am never returning. Price: $9 before tax and tip. read more

I'm reviewing for Eyebrow threading only. But my experience doesn't let me want to try anything else there. I come to this location only because its very convenient but whenever I leave I regret it. It was no different this time. The eyebrow threading is very mediocre. Like the most ordinary job ever with a 50% chance of a screw up. I tried 3 different people (each time thinking it could be better by a different lady) but this wasn't the case. Yesterday my eyebrows looked completely different from each other and messed up. If i'm paying $10 I better be happy with it. I would not recommend this place. If you still want to take a chance on your looks, take it elsewhere. Atleast you'll have a better chance of having it done right. read more

I've been to this place twice since moving downtown, the people there are friendly and they offer a lot of services, such as man haircut for $9. I went there for threading and my first time was great I loved the shape of eyebrows, the girl removed all the tiny little hair away. I saw that they had a combo offer for Wednesday's $11 for eyebrows and upper lip and decided to give it a try. I think because they had so many people coming in for the combo my eyebrows were not at its greatest shape when I left. Overall a good place, but I would recommend to go during less busy days or hours. read more

I went to the location on Carlton and Yonge and am so disappointed. The girl ahead of me said she was waiting for another aesthetician. I should have known. I asked for my brows to just be cleaned up and not to touch the shape. Lady asked if I wanted trim and I said no. She asked again and said she would just trim only on few top sparse hairs and the lady cut them so short I have uneven brows from the top. I told her I was unhappy and she said nothing. Lesson learned. read more

I was a regular customer here for eyebrows and upper lip, but will not be going here anymore. My eyebrow shape always ends up different whenever I come. Beware of the lady with the foundation too light for her skin. The last two times I went, she did my brows and made my eyebrows so uneven when it took so long to make them even again. The last time I went it was during rush hour and she completely rushed my eyebrows, literally only spent 1 minute on them. I told her to leave the top of my right eyebrow arch so that it could grow out, however she made my left eyebrow much, much thinner than my right and it was very noticeable. They don't have the Wednesday deal anymore, so paying $16 for a badly rushed eyebrow and upper lip was such a waste of money. Won't be coming here again. read more

I went to PT for my first time today (the Carlton location). I needed a quick threading for my brows and it's semi close to work, and they have good prices ($8 for a thread; $25 for a mini facial) I got eyebrow threading and a mini facial from Pina (sorry if I spell the name wrong) and she was great! My face feels and looks amazing and it was done in 15 minutes! I recommend her specifically if you are in the area read more

They do the eyebrows good, but the staff are extremely rude. The lady just stared at me and didn't answer my question. They were just so rude that it made me not want to go back even though it is conveniently located for me. Very poor customer service. read more

Glad I went here instead of it's other locations that aren't that great . Got facial , eyebrows done and the lady was very pleasant and patient . Hope they continue to keep good staff . read more

I have been going to this Salon for the past year and it has been great. It is a short walk from the College subway station. You could either book an appointment or walk-in (which I always do). Although I always walk-in, I never had to wait very long. I thought they did a good job on my eyebrows and that prices are really reasonable. It is pretty good value for your money and they have a stamp card too! read more

Stopped by here to get my eyebrows done properly. Walking distance from the University of Toronto, the place is conveniently located. Affordable, clean location, I recommended it to anyone nearby looking to get their brows, waxing etc. or any relevant services. read more

The newest location for this popular local threading salon chain is conveniently located in the heart of Toronto's Church & Wellesley Village. Close to the the College subway station, and across the street from the enormous Loblaw's at the Maple Leaf Centre, I was hyped that a threading salon opened in the area. The lack of a salon forced me to march over to the University Avenue location every now and then (schedule permitting) to get my brows back in order. Salon is small compared to the chain's other locations, but location is ideal. Great service, reliable threaders, and perfect results will now have me coming back more often as it is not too far from my home. I highly recommend threading over waxing due to the great shape your brows will look, but please be aware that it can be a painful experience for those with sensitive skin. Therefore, make sure to tell your stylist to take breaks every now and then so that you can regain your senses, especially when they're threading the bottom portion of the brow. read more