ALL RIDERS PLEASE READ AND PASS THIS ALONG…read more I had this shop replace both the front and back tires and tubes on my HD 2024 Heritage Classic. The invoice states the tube was a Drag Speciality and I trusted it was. A few days later I was riding in Comanche County and the tube popped - the bike towed to a reputable shop in Stephenville (boneyard cycles) where the shop owner there discovered the tube was pinched and was NOT a Drag Speciality tube but more than likely an Amazon tube. I brought the tube to 5 Star where the owner Tony threw the tube back at me and said it wasn't his tube. I asked Manny his "service manger" if he backed up Tony and he stated "I wasn't back there when they replaced it". I asked to speak to the mechanic who changed it and was told he was on vacation. Tony refuses to back his parts and labor warranty DO NOT BRING YOU BIKE HERE

THE best place to take your bike hands down! They got to my bike fast, they beat everyone's pricing…read morethat I had previously looked at, they also went step by step with me before they even touched my bike, telling me what was wrong, what needed to be fixed, and what parts it would take with a itemized receipt showing me how much everything cost me and waiting for me to say approved for the work to begin! If you need a shop, call five star cycles and ask for ACE! He is the one who took care of me at every turn and kept me in the loop every step of the way, I never felt like I didn't know what was going on. Remember ask for ACE and he will get you taken care of!

Friday 3-14-24, looking for reasonable pricing on motorcycle repair. I went by and looked at their…read moreshop. I asked about "replacing the rear brakes" on my Triglide. I asked questions was met with friendly response. so when I rode in, I saw I had a engine fault code, a red light, a ABS light.. I went into "OHNO" mode. I was waiting for the report, Drody advised that I had put my new front tire on backward ( the tire rotation was right). the spedo reader, could not read because of that. I was advised that I do not need rear brakes. I said all this to say they are doing the right thing for the customer. I got a tour of the shop, clean, many bikes, some for sale. go see them. The owners & mechanics are riders, and are very helpful. I will use them again.

Dropped off my 04 Polaris Ranger in mid November for lack of power. After 2 plus months, and sparse…read morecommunication (which was mostly initiated be me) I picked it up today out of frustration. The told me it was running but still under powered. Test drove it, drives the same as when I dropped it off. I paid for parts up front on 12/3 and was told it was a clutch issue and would be done in a week. Gave it some time because of the holidays. Started to get curious again after the first of the year. Called and was told we're working on it and they'd had some changes at the shop. Called again the next week, same answer. Last week I went to the shop and was told Brody was out but would call me. Brody calls and I express my displeasure. Told him he had a week and I'll be picking it up. Picked it up today and was prepared to pay whatever was fair if it was fixed. It was not. Brody tells me he'll make it right. Takes an hour off the diagnostic time and still charges me $396.84 for a 3 month clutch repair (1-2 hour job) that did not resolve my issue. My neighbor recommended this place because he knows the owner. Hated to tell him they were terrible, but he apologized. 10 out of 10 would never use them again or recommend them to anyone.

I purchased an item, over $1200, in the store and have been a long time customer. I was given a…read moreprice the same as the internet even after driving an hour to the store. I asked for a better price or discount and was told that the best they could do was to match the Polaris website. I told them that I had been given a discount in the past since I was shopping local and was a loyal customer. I was told they don't do that anymore. I asked for a manager and was told that there was no manager at the business, this was Thursday afternoon...a regular work day in the middle of the day, and when I questioned where the managers were I was told they were off. I requested that the employee call a manager and he agreed but then walked off so that there would be no chance I could speak to them. Later talked to a manager and he stated this was not a store for me. I agree. I will spend my $ elsewhere.

I just got my 2016 Indian Scout back after having a fender and tail light and wiring harness…read morereplaced it took five weeks to get my bike back I could have done it faster myself not happy when it was returned it was filthy it wasn't that way when I took it in apparently it's sat in the dust too long won't be recommending this place

Brought my '95 YJ in for brake repair. Trail Dogs did a complete diagnostic of the system along…read morewith a bumper to bumper assessment. Within a short time, I received an email detailing the necessary repairs. They were categorized in order of severity and pictures of each were included. However, there wasn't any pressure to fix everything on the list. I appreciated all of this very much. Picked up my Jeep this this morning and was very impressed with the repairs. It hasn't performed this well in a decade or more. Another great service is that PICKING UP a vehicle can be done after hours. Ask them about it for more details. Welcoming and knowledgeable folks who did a great solid job on my old Jeep. I'll be back soon to address the other necessary repairs. Thanks!

Gosh. these guys tried. we bought a Stihl 60" cut zero turn mower. didn't work out. NO…read moreANTI-scalping wheels therefore unless your yard is as flat as a ping pong table you are guaranteed scalping. called wanted to take advantage of their 30day return policy and they TRIED to claim there was no such thing. once I provided them with a screen shot of their 30 day return policy which they tried to deny, they picked up the mower and I received a FULL REFUND. kinda want to give them good ratings, but under the circumstances I cannot. gave them 2 stars but should have given them -2 stars. I guess it's all about the almighty dollar Jim Morgan Mineola, Texas (903) 850-2686

Absolutely great experience thanks to Juan and David! Contacted four brothers to purchase a new…read morezero turn and got a quick response from Juan with the information I was seeking. The sale was taken over by David who was prompt with setting up a delivery and great to speak with. The delivery was on time with only one minor hiccup. The back of the seat had a minor tear in it. I sent a picture to David who immediately apologized and advised he would get me a new seat cover ASAP. Within ten minutes David contacted me again to advise that the cover had been ordered and was on the way. That's customer service you just don't see very often anymore ! Thank you for a great experience and I look forward to future business with y'all!

Loved my experience at Scott's thanks to John. He was super polite and helpful. I was in and out…read morefor my state vehicle safety inspection. As someone new to Forney, I will definitely use them again in the future! The price was very reasonable.

From the second you walk in, they actually make you feel taken care of--not talked down to or…read morerushed. The team is super transparent about what your car actually needs (no weird upsells), and they explain everything in a way that makes sense. Their inspection process caught things I didn't even know were starting to go bad, which saved me from way bigger (and more expensive) problems later. You can tell they genuinely care about keeping you safe on the road, not just getting you in and out. Plus, the communication is 10/10--updates, timelines, everything is clear and stress-free. If you're in the Forney area and need a shop you can actually trust... this is it

Rick and the team at Eagle was awesome to work with. I was in town from Denver with a recent…read moretransmission replacement having additional problems. I was worried that I'd be stranded out of town, and not able to make it back home without major delays. They got me in quickly, were great communicators, and worked with my shop from Denver closely to work on the problem. In the end, it was going to take them a few days to get the needed parts, and instead of dragging me along they helped my Denver shop locate a Toyota dealership in Rockwall that had the parts and could do the job more quickly to get me headed home. Very rare that you find any auto repair places that will walk away from money because it is in the client's best interests. Honesty and integrity are obviously a prime focus at Eagle. I'd recommend them highly to anyone needing transmission work!! THANKS RICK!

Bad customer service, and THEN came back with a price that was $3,000 higher than what they have…read moreoriginally quoted. If you want a good experience, do NOT come here.

I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.