Friday 3-14-24, looking for reasonable pricing on motorcycle repair. I went by and looked at their…read moreshop. I asked about "replacing the rear brakes" on my Triglide. I asked questions was met with friendly response. so when I rode in, I saw I had a engine fault code, a red light, a ABS light.. I went into "OHNO" mode. I was waiting for the report, Drody advised that I had put my new front tire on backward ( the tire rotation was right). the spedo reader, could not read because of that. I was advised that I do not need rear brakes. I said all this to say they are doing the right thing for the customer. I got a tour of the shop, clean, many bikes, some for sale. go see them. The owners & mechanics are riders, and are very helpful. I will use them again.

Dropped off my 04 Polaris Ranger in mid November for lack of power. After 2 plus months, and sparse…read morecommunication (which was mostly initiated be me) I picked it up today out of frustration. The told me it was running but still under powered. Test drove it, drives the same as when I dropped it off. I paid for parts up front on 12/3 and was told it was a clutch issue and would be done in a week. Gave it some time because of the holidays. Started to get curious again after the first of the year. Called and was told we're working on it and they'd had some changes at the shop. Called again the next week, same answer. Last week I went to the shop and was told Brody was out but would call me. Brody calls and I express my displeasure. Told him he had a week and I'll be picking it up. Picked it up today and was prepared to pay whatever was fair if it was fixed. It was not. Brody tells me he'll make it right. Takes an hour off the diagnostic time and still charges me $396.84 for a 3 month clutch repair (1-2 hour job) that did not resolve my issue. My neighbor recommended this place because he knows the owner. Hated to tell him they were terrible, but he apologized. 10 out of 10 would never use them again or recommend them to anyone.

Very poor experience, I would give them zero stars if that were an option…read more Took my vehicle in due to misfires. Every few weeks they would call to say it was fixed but it resumed misfiring before getting it home (Eighteen miles). After three months the misfires were fixed but the vehicle lacked power. They tried twice to give it back "fixed" with the O2 sensors out as a solution to the lack of power. Ended up taking my vehicle to another shop which had it fixed in two days. They will say they guarantee their work, but you will be continue to pay. Wouldn't trust these guys to air up my tires.

I don't even know where to start with these guys. I believe every one of these bad reviews…read more From my experience, they will replace parts that don't need replacing or SAY they are replacing parts but DON'T ACTUALLY DO IT, dodge your phone calls, never return your messages and flat out lie to your face. I brought my truck to them and they said I had four bad injectors. I trusted them and told them to go ahead and replace. I finally had another mechanic look at them and they are the EXACT SAME INJECTORS that were on the truck when I brought it to them. I paid them more than $4000 for NOTHING. I'm gathering evidence now to sue. (Someone already reported them to the Better Business Bureau for the same thing.) Another example: They told me the oil had already been changed, but when I came to look at my truck, I saw the oil filter was still the old one. I said, "I thought you changed the oil?" The response was, "Oh, well, I think we did." I said: "Really? Then why is the old filter still on it?" He just looked at me and didn't say a word. Had I not caught it, it wouldn't have been done at all! When I first got there, I watched them fill out a work order with everything I wanted done. When I finally picked up my truck SIX MONTHS LATER, the work order was gone. So, they actually brought me a blank sheet of paper and said, "okay, now what did we do on your truck?" Seriously?? I am absolutely not joking, exaggerating or dreaming. It actually happened! What another reviewer said is absolutely correct: they DO NOT HAVE qualified mechanics there. I will add that they also have totally incompetent office staff. They are completely unorganized, deceitful and otherwise dishonest. Trust me, you don't want these people touching your car! Hopefully, they will be out of business within six months. Then, the unsuspecting public will be a lot safer.

I've been taking my dirt bikes, ATV's, and street motorcycles to Performance Factory MX for years…read more Scotty Hanes is a great guy, very honest, a true professional, and he really knows his stuff. His shop is located next to his home so that makes pickup and drop off easy as he's usually always there. His prices are also more than fair. I always trust Performance Factory MX with the maintenance and repair of my bikes...I never take them to the dealership shops because Scotty FAR exceeds them in every way. Scotty also restores old vehicles...he's a very solid mechanic all the way around.

Small shop, knowledgable staff. Got my bike back on the road in a day. Fair price. Quality work.read more

I agree completely with Heather's assessment (see following review). I have both a Harley Tri-Glide…read moreand a Screaming Eagle Deuce. I wouldn't let any one else touch (i.e. service) them

Brian's work is second to none. We won't take our bikes to anyone other than him…read more He is absolutely worth the drive out to have him work on your bike. His prices are very reasonable compared to Harley dealers.

They did a great job on my bike, highly recommend them , very professional and reasonable prices…read morecouldn't ask for a better experience. Thanks guys