Dan Blankenship replaced the bottom panel on a 4-panel door. The next day I noticed it was making…read morea thud noise when the door hit the bottom seal. The noise was coming from the right side of the door. I figured it was a roller needing silicone. That wasn't it. I called Dan's office and talked with Ali and she scheduled Nick to come out and take a look at it. He arrived and determined that only one screw had been used to hold up the entire bottom seal bracket. He removed 1/2 the seal and reattached the bracket and reaffixed it with several screws. It now works perfectly. These guys are geniuses when it come to diagnosing problems. If you have a door or door motor issue call Dan Blankenship to get the most amiable and professional workmanship imaginable.

I found Blankenship to be highly responsive when our garage door would not open. They called back…read morewithin a few hrs of our initial contact ans s reduced a next day appt. They called when a prior appt. took longer than expected to see if our schedule still worked. The repair required a new part that they .might need to order, so a temporary repair was done. The next morning they called to report they had the new part in stock and came out the same day to finalize the repair. They also inspected the other garage door and tightened a few wires to prevent future problems. They were more responsive than most repair companies we have worked with locally.

I had consulted Yelps AI about having some service work done on my garage door last week. Last…read moreFriday 8/8 cascade called to arrange an appointment for noon -2 today 8-13. Me being a responsible individual emailed this morning to make sure my apportionment for noon today 8/13 was still on, I had not heard any correspondence so I figured Id cross their T's and dot their I's, just in case. I did receive a prompt return email saying actually the appointment was between 2-4, not 12-2 as originally offer over the phone. Nonetheless, I'll take that, I'm here, tho since the initial offered appt was now being moved back 2 hours I emailed back stating if u can come earlier please do. Well @ 415 I decided to call, to be told that technician she thought had already been there?! So she called him, he said he called me and I canceled the service, now she was realizing she had put down 2 almost identical phone numbers down,(mind you I've had 3 separate phone calls 2 of which they called me) where we made correspondence with my #. Their best offer was rather only offer was they might be able to maybe make it out next week? Not first thing tomorrow, not right now, possibly, maybe next week, it's Wednesday of this week, not Friday! Thank you very little, but no thank you, pretty lame.

Of course our garage door broke Saturday morning of Memorial Day weekend! Decided it was worth…read morecalling an expert and due to the reviews about cascade I called. They are closed on the weekend but leave an emergency number/ no this wasn't an emergency but we live south of sunriver and didn't want to wait if they didn't cover the area. I texted the number and someone responded within 5 minutes!!! He wanted pics a description and said he would be there Thursday! They came 3 hours early which was amazing as we were trying to get out of town and had asked the gal that scheduled us if anything was available earlier we would love that. Super professional two guys, had it done within 45 minutes and really friendly! Highly recommend this business for their responsiveness, professionalism and after hours handling of our issue!!!! Thank you so much!

Called and they were out to the house less than a week later. The guy made the repair really…read morequickly. The guy was upfront, telling me the repair was just a band aid and to expect to replace the entire door in the next few years; I appreciate the honesty. The price was really reasonable, and the guy serviced the doors/springs/etc while he was here too.

I just got off the phone with Rob. He was very pleasant and the work was done quickly. My situation…read moreis such that he could have easily taken advantage of me (and he probably knew that), but it was just the opposite. Of course my one little experience doesn't *prove* this is a good company, but it was a great experience nonetheless.

Very nice, very easy to communicate with, got the job done fast, trustworthy - I would definitely…read morereccomend to anyone!

Brad quickly analyzed what adjustment was needed and then made that adjustment…read more I would highly recommend Brokentop garage doors.

This company answered the phone as soon as I called so that's a big plus for me, here in Bend…read more Friendly, but couldn't get out soon enough for my needs.

Great service!! I needed an automatic garage door opener installed, called in the morning and had…read moreit installed before 2:00. Mike was fast, reasonably priced, and explained how everything worked. He even preset the clicker and changed the lightbulb. I don't what else I could have asked for.

SUPER THUMBS UP!!! I was in a jam, and I needed a garage door opener replaced right away. I…read morecontacted Mark (Co-Owner) in the morning, and he made a special effort to move his other clients around so he could squeeze me in that day. Lee (the other Co-Owner) showed up right on time, and had the whole job done in less than 1.5 hours. These guys have great customer service, and with 20+ years in the business... they really know what they are doing. Highly Recommend for your next garage related service.

Bigfoot Garage Door was great to work with. Mark got right back to me and Lee came out the same…read moremorning for an emergency! What customer service and great experience! Of course, our door started working before they got there...but they checked it, re-calibrated and did maintenance on it. Won't use anyone else!

Excellent service reasonable prices, fast Very pleased with…read morethem and will use again in the future

Bobby is awesome to deal with. Helped us out with sizing and fitment for one of our commercial…read morebuildings downtown. I'd highly recommend.

Precision Glass replaced a shower door that unexpectedly shattered on us. The owner is super nice…read moreand they did a great job! Would definitely recommend and use again.

Had some windows replaced and Greg and Dan were great to do business with. They came over just a…read morefew days after I called to measure and installed the windows the day after they received them. Fast, efficient, and prices very competitive. I would recommend you give them a try. Karen R.