I've been driving around with a loose weather guard under my car for two years. The result of shoddy body work off an insurance incident. I thought it was going to be expensive and difficult and a scam waiting to happen so I kept putting off repair. Finally I went in to get it done and chose these guys. 15 minutes later they did it ... for FREE! So honorable. So kind. So worthy of any future business. Trust this place. Wow read more

Came in for a check engine light service. Was told they found nothing wrong, but did find 1000$ worth of other repairs to get my car in good driving condition. I took their word for it due to an upcoming road trip, and within 3 days all of the repairs they made started failing. Because their office was closed i left an email stating all the issues that I was having and that I was starting to feel like I got a little scammed. I came back Monday morning when they opened, tried explaining the problems I was having and was interrupted multiple times to be asked if the check engine light was back on, I don't think I've even driven enough for that to come back on if it's going to, so kept trying to redirect the conversation back to the actual repairs I had gotten worked on that had already failed. They then said they read my email, and because i said the word scam - I was calling them scammers and refused to review any of the work they had done incorrectly. They said they would refund me, and then almost didn't even do that until I threatened to call the police. I have since filed a police report for theft and will also be contacting the credit card company. I wouldn't recommend this shop to my worst enemy. Not sure why there's so many good reviews or if they thought I was just a dumb girl they could rob. My boyfriend called up as well and they told him my AC has a leak (which was not mentioned in any of my paperwork) and my tire sensor could've been repaired had I not called them scammers, which I didn't. They also charged us an additional 260$ before running our return that we also have to dispute. Do not come here. read more

Superior Automotive - Receipt for services - Auto Repair Near Me - Austin, Texas

My name is Dewitt I took my wife's 2012 Chevy Tahoe to them cause my wife had a oil change at Firestone on William cannon and ih 35 and they told her that she needed upper and lower ball joints and enner tie rod ends and wheel bearings . when all she needed was a driver side wheel bearing charlie There checked it out . So I am glad I got a second opinion instead of the first opinion. this is the first shop in Austin for me that will tell you the truth and be very honest with you .so if you want a good and honest shop to work on your car take it to them see Charlie tell him I sent you he will take very good care of your car read more

I have been taking my truck here for at least 5 years maybe longer. Hands down the best mechanics and good humans. The service is fast, I have only had to leave it over night once or twice. Never any issues they cant fix and their honesty is refreshing. They talk to me on the level and never make me feel like a dumb girl like other shops do. I cant say enough how much I recommend and respect the guys at Superior. Their name says it all. read more

Charlie and John are great. Every time I've taken my car to Superior I get top notch treatment, honest answers, no upsells and quality work for 1/3-1/2 the cost of what I've gotten quoted from other mechanics. Love these guys - its a great feeling to have an honest auto shop to go to. read more

I have used Superior Automotive for the past 5 or so years. They are an excellent mechanic. They are honest about what work needs to be done and will not sell you something that you don't need. They also have a quick turnaround and are very good about giving realistic completion times if the work needed is extensive. read more

Without a doubt the best auto shop I've ever been to. Super competitive prices, top quality work, transparency on everything and incredibly nice guys to top it off. I'd give these guys 10 stars if I could. Thank you Superior Auto!! read more

My car had been screeching and other places I contacted had a waiting list for weeks. I went in and they took care of it overnight and replaced my non-existent brake pads. They were super accommodating and the prices were less than I expected. I left the car overnight and it was ready at 9 the next morning. Excellent service! read more

I can't say enough about how amazing these guys are! They are knowledgeable, reliable, professional and honest. I won't take my vehicle any place else! read more

You can trust these guys. I live in San Antonio but two of my kids were in school in Austin and anytime they had a car problem we took it to superior. These guys are honest, no BS and will do what your car needs to have done and nothing more. They do great work. read more

If I could give these guys a better review than 5 stars I would. They worked us in quickly and they were HONEST. We were told the engine had to be removed by another mechanic to get to the busted oil pan and it would be around 2K to fix it. When we took the car here, Charles said the worst case scenario would be 2K and best will be 1K. The final cost was $696.. Here's the thing.. They could have charged us more but they didn't. They charged the correct amount for labor that it took them to repair the vehicle. Awesome group of mechanics!! read more

Been coming for years here. The owner is straightforward. Even sent me to the dealer to see if I has somethings under warranty. Which I luckily did! Now that is honest work! read more

Family owned business. Friendly employees and great prices. Fast and reliable service. One of the few honest mechanics left in town

These guys are knowledgeable, honest and affordable. I have been using them for years and never thought to leave a review before but they really go above and beyond. Can't recommend them enough! read more

I would give them 10 stars if i could. I'll sum them up in a few short words...Integrity, trustworthy, honest, reliable. Charlie and John are wonderful folks and will always shoot you straight. read more

After taking my car to 2 other mechanics for a diagnostic, Charlie and John were the only ones to get it 100 percent correct. The other shops wanted to charge me thousands, but Superior Automotive saved me money. They are upfront, honest and fair in pricing. When my wife picked up the car, they took the extra time to show her future repairs that might me needed. Thanks guys. read more

I've been going to these guys for years. I have referred lots of friends too. We all agree that they are not only great mechanics, but they are so, so honest. They never recommend anything you don't need. They've never added a charge unless they talk it over with me and explain why it's needed. I've called from out of state to check on a problem I was having with my car. I can't recommend them highly enough. read more

Superior Automotive saved our company a lot of money on a repair that was quoted much higher by a large repair company. I brought my work truck in to Superior Automotive for a 25,000 service. They got me in and out in a short amount of time and everyone was so eager to do a good job. The guys at the counter were very nice and informative. I was very happy with the service and will be back for my 30,000 service. read more

These people are ripoffs and rude! My car was parked in the parking lot where the run their business. The battery of my car was dead, and I asked them for a jump. They told me it would cost me $25 to do this! I could not believe it. The mechanic waked 25 feet and it took one second. Where is common courtesy and good will! The attendant had the attitude of take it or leave it. If they charge $25 for a one second job just imagine how they will take advantage of their customers. read more

I have had several dealings with Superior Automotive and I would definitely say that everyone of them has been a positive one. The first time I tried them out, I needed a new serpentine belt on my 2002 Toyota Camry. This was one of those things I thought I could undertake myself, but the tensioner pulley has some sort of hydraulic mechanism that I could not undo/release to free up the old belt. I took it to John and the guys and I had my car back within just a few hours. At no time did they ever tried to upsell me or try to get me to spend more money with them. I knew what I needed, and they fixed me up and that was it. Later on, I took the same car back to them thinking that I needed new struts because of a bad sound I would hear going over a speedbump. I took it in and a few hours later, John called me back to inform me that my struts were fine but my sideview mirror was very loose and I was probably hearing it make a bad noise upon impact of the speedbump. These guys are honest, they are friendly, timely, and communicate well. It doesn't hurt that they are less than five minutes from my house either. I've already told a few friends of mine about them, so now it's time to give them a nice Yelp review :) read more

I have been a customer since they opened their business. Honest, straight forward! I have since moved to North Austin and I still come here for all repairs for my truck. They give me a heads up on possible problems so I can stay ahead of any potential issues. LOVE THESE GUYS! read more

Apparently they are not open on Saturday or Sunday so if you work during the week, you're screwed . Their website (if you want to call it that) is nothing more than their address and phone number. Other than that, you have to call them for their service hours and don't look for an email address, you won't find that either. The business number listed, if not answered by a real person, is answered only by a computerized voice saying that the answering machine is turned off. I'm curious as to why they don't notice any of these obvious mis-steps. The only way to find out the hours of operation is to drive up there. No one should have to do that but I guess Superior has all the business they need so attention to detail on their website and their answering machine is just not a high priority. I have a hard time convincing myself to take my car there if this is how they run things behind the scenes. If they can't update their website or notice that no messages are being left after hours, then maybe I need to take my car to Lamb's. At least I know they are on the ball, even if I have to pay a little more. Too bad, Superior, you are losing good business. read more