Anthony did an excellent job running our new line for outside faucet. highly recommend.read more

Excellent emergency service on Thanksgiving Day for a backed up toilet that the plumber's friend…read morecouldn't solve. Excellent technician who arrived earlier than scheduled, but checked ahead to confirm an early arrival. Snaked the toilet drain quickly and efficiently. Friendly service.

My experience with Bear's Plumbing has been very good! Over the last couple years I have needed…read moreplumbing service for a variety of plumbing issues and they have always been easy to work with, prompt and do good work. I will give a shout out to Marc, the technician I personally have experience with. He is prompt, very knowledgeable and explains problems and solutions as would be expected from a competent technician. I will continue to use Bear's for my plumbing needs.

Chris came out and repaired our toilet and faucet water pressure today. He was very thorough,…read morecleaning one of the parts to see if that would work before replacing it and it did. The cost was reasonable and I was very pleased with the whole experience, thank you.

I had issue with tub faucet, very poor water pressure. The two technicians, Jay and Elija were…read moreimpressive from the start! I asked them to take shoes off, they were already in process. Jay shook my hand and assured me they'd fix my issue. They promptly figured out what issue was and Jay laid out his tools as if a surgeon ready to operate. Elija proved to be a good apprentice, paying close attention to all Jay was doing. Nice to know you don't have to pay arm n leg to get top quality service! Affordable AND Top Quality service, BRAVO!

Brian and Jefferson installled a new water heater. I was very pleased with the work they did. Great…read moreprice, efficient and friendly service. Answered all my questions and cleaned up after their work was done. Bob B Naples

Excellent and quick service. Luis was very knowledgeable and…read moredid a great job servicing our A/C and explaining their maintenance contract. Great value. Thanks!

Jeff and Julius did a great job fixing our problem and getting us running. Ryan the owner is…read moregreat. Fair and honest approach to business. Responsive and thorough on explanation and pricing. No gimmicks. No pressure selling or taking advantage. Great service and integrity. Clearly a business that is interested in having lifelong customers. Wholeheartedly recommend.

Antoine did a great job at our semi annual maintenance call. He even drove from Marco to Naples to…read morepick up our special AC filters so service could be completed same day! Thanks for helping us out and for your professionalism.

I called on a Saturday at 6:30pm because my air conditioning stopped cooling my home. The…read morereceptionist said a technician would call me within the hour. After one and a half hours, I called back to let them know I did not need their service. My neighbor was able to help me the following morning. I get a text at 10:30 PM Saturday evening, saying my technician had arrived. I was not home and I quickly texted back saying I had canceled the service call. I had a contract with them to check on my system every six months. Well, they never checked anything of importance since the Freon was extremely low, and there was a buildup of bacterial gunk that was never cleaned out. I have canceled my contract with them and want to warn other customers to make sure they do their job since they did not do that for me.

Lukas.c receives a 5* ( 10 ) on time. Knowledgeable and informative about the job he was doing for…read moreus. His people stills top notch. As always a pleasure to have such a great company be apart of our home needs!! Thank you

August 2025 we had Grande Aire come out because our AC stopped working. They stated we needed a…read morenew unit. we chose them after multiple quotes. fast forward Jube 2026 we had our routine maintenance on our unit. The unit quit working that night. Another tech came back out and he ultimately replaced the fan motor. July 4th weekend the unit was not cooling the house and the tech came out. he gave a bunch of excuses but nothing was done. so now I'm out of warranty. I find it odd that it worked fine until the routine summer maintenance was done. I Feel they should have replaced the unit. Now we're Stuck with a crappy unit.

I had such a great experience with Josh and Nova when my aunt's water heater finally gave out. I…read morewas quickly put at ease. Their calm, professional demeanor made working with them a breeze. They got the water heater replaced the same day that I called. I couldn't recommend them more.

Phenomenal customer service - from the moment I called, Josh immediately recognized I wasn't just…read moreanother 'quote'. I had an emergency situation with my water, switching off and due to his kindness and expertise. I was able to get it resolved thank you guys so much!

We called him out to replace parts because toilet leaking all over. The guy came out, says there…read moreis no leak, charges $100 then tells you he only takes cash. His prices are crazy high. He doesn't want to climb stairs, doesn't want to work. I would never recommend this guy. There should be zero stars, this place should get zero.

Mike did a great job for us. He called back almost immediately after we contacted him and got us…read morescheduled right away. He only charged us for the work we needed done and didn't try to sell us something we didn't need. I highly recommend Mike and Bonita Springs Plumbing and Gas.