The guys are always friendly. But they really need to speed it up. Takes forever. Almost 2 hours is…read morecrazy long for a oil change.

the last two tire balances I've received are pure nonsense and bad. drove to another state before…read morethe weights fell off mid-drive. every single one of them. put my family at risk and stranded us. never ever ever ever ever ever again. we'll never get automotive service or even groceries here anymore. never ever again. incompetent.

Walked in today with a soft tire in need of a plug. They were completely backed up to where he…read morecouldn't get me in today (or this week). Instead of over-promising and giving me a complete run-around for money when I was in a tough spot, he was honest and gave me a perfect recommendation to solve my problem. It would've been easy for him to see the dollar and lie to me, but this guy was perfectly honest. These are stand-up guys and I will be back if I have issues down the road.

Great place! I go here for all my car needs. He is quick and affordable. Steve, the owner, does…read moreexcellent work and is always friendly when I drop off or pick up my car. A quick oil change while I walk across to Beat Choice or a brake job in a day. It's all excellent.

Terrible place rude as hell, and I believe they mess up your car so u can bring it back .read more

We were driving through town and our check oil light came on. We stopped in and they topped us off…read moreand were so kind when we were panicking! Such nice people and prompt service!

Very professional and friendly. They checked all the important stuff. Checked wipers, lights, wiper…read morefluid, tire pressure, all the important stuff. Reasonable prices

Comprehensive service and very friendly and professional staff in my experience. I don't live in…read moreCadillac but try to time my oil change needs when I'm traveling through there.

Great auto repair place. We discovered this shop when we moved here three years ago and take all…read morefour of our family cars here. Honest and fair-priced.

You're not going to find a better team to service your vehicle. Kurt is fair, reasonably priced,…read moreand most of all honest. Honestly this garage shop is one of the best things in St. Johns.

We bought a used truck from there folks and discovered the next week that someone had drilled a…read morehole through the back seat floor into the gas tank when mounting a piece of equipment to the floor. The smell of gas was overwhelming and we thought we might catch fire or explode!! After A wonderful conversation with the Owner Matthew Nester, the situation was resolved by the next week at the Ford Dealership in Tawas and graciously paid for the needed repairs. I will now recommend this dealership to everyone that I know, And possibly purchase another vehicle from them soon. I'm now convinced that there are still some good honest people in this world. Matthew Nester is one. God Bless you Matthew.

I had car trouble while on vacation and was extremely disappointed with my experience. They charged…read moreme an excessive amount just for my car to sit there, and they never clearly explained what the charges would be. They also told me my car had a specific problem, but after getting it checked once I got home, I found out that wasn't even the actual issue. I felt misled and would recommend being cautious before taking your vehicle here.

As someone who tried to get help from corporate a few times about how customers were being scammed…read moreinto expensive services by employees (witnessed employees putting old dark motor oil on transmission and driveline samples to make it appear burnt/dirty/worn just to trick customers into an expensive transmission service) to bump sales numbers, listening to customers complain about how inappropriate comments and noises were made in front of customers and their children by employees, and witnessing some employees using substances while on the clock. The manager Bill hides it well and most employees fear him cutting their hours/pay or firing them for false reasons if they even so much as ask for the district manager Ricky's number in fear that it will be trouble for him. Anytime another manager higher up than him has to talk to an employee Bill gets upset and harasses them for information on what was talked about and if/what was all said. Customers have no clue to some of what happens right in front of them and or to their own vehicles but as someone from the company I do. Just know that not all employees do these shady things, it's just fear that keeps us from speaking up about it.

When a business does so well that you feel compelled to write a review, that really says something…read more Many people are all too happy to write a negative review when they have a bad experience but it's easy to forget to leave a good review however one must be left for this establishment. They were very professional, they cross checked everything with everyone in the bay so that all the guys knew what the other was doing. I assume this is for safety and it's brilliant. The gentleman who assisted me was professional, polite and kept me appraised of everything that was happening with my car. Overall it was a really nice experience and I will be going back for sure.

Mike was amazing! We were traveling up the UP and suddenly had a part fall from the car causing…read moredragging. He had the time to get us in despite looking like a busy day and explained everything to us. Very thankful for honest and good auto-mechanics

Suzzie is Great ! Chuck Fixed my Truck! In one day out the next! My 1997 f350 Truck broke down in…read morethe woods, their team Rocked it! Thank You very much from the Hoop!