I took my car in to have the tailpipe replaced. They said the muffler also needed to be replaced…read more With the new muffler and tailpipe it was twice as loud as it was before it brought it in and the new tailpipe also rubs against the suspension spring. Also, the doughnut gasket at the exhaust manifold also started leaking after the work.

I have used Randy's shop since I moved to South Haven 15+ years ago. I started using him because I…read morenow drive high-end imports and don't have a lift, they run close to the ground, and don't have room like the old muscle cars. Only charging $15 for my oil changes, when I bring in the supplies, is totally worth it! One time the seal on the filter I brought in was lop sided. They still fixed it with no charge, even when I purchased the filter through Auto Zone. There are numerous reviews attacking his attitude towards customers. I've only seen him as a pleasant person to interact with. Like everyone, people can have stressful days. Maybe these individuals came across rude or there was some communication issues during their discussions. Be sure to pet their mascot beagle which greets everyone. I try to bring her treats on my visits. All of the employees seem pleasant and professional also.

Last week, a dealership thought they had fixed a problem with my Mazda. Four days after I picked…read moreit up, the same problem occurred again. Today, Romes was very busy, yet they quickly ran some diagnostic tests and identified four possible problems. Romes texted a photo of the 4 codes which I sent on to the dealer. When I went to pay Romes for their work, they said there was no charge. Dillon and Romes is excellent. Remarkable!

Keith is the best. Always pleasant and tries to work you in if you have an immediate need! They…read moreare willing to work on my BMW which many places will not attempt, even for an oil change! Was so nice to get it well done and at a reasonable price! I have other cars I have taken there for repairs and have purchased tires ! A good local business!

This location is very knowledgeable on motor oil and I highly recommend using them for your oil…read morechange. They are very fair and honest above all. I went in for an oil change, they took a look at my oil and said I still have about 1000 miles Left to go and they recommended not to change it. Very impressive and he also educated me on how getting synthetic oil still requires regular oil changes not the 8000 to 10,000 miles they advertise. Overall great experience, highly recommended.

Terrible dealership and terrible customer service. Sold us a used Ford150 that they knew needed a…read morenew engine (but did not tell us) and now is offering a measly amount to help pay for a 10K engine. Don't buy from this dealership!!!

Great service Good prices!!! Blake and Robin were easy to…read moredeal with. Traded in my 2017 GMC though the trade number was very fair.

Huge thank you to Rusty and Kyle for going above and beyond to find my dream car and getting the…read morekeys into my hand! I could not be more grateful to you both and I cannot wait to bring her back and cruise through town for Ice breaker and all summer long! Wonderful dealership experience, thank you again! Allison Momon

I had three different mechanics look at my vehicle and could not find the problem so I brought it…read moreto McFaddens and they got it in right away, found the problem and fixed it and were very knowledgeable.