I going to try and simplify my experience and keep it as brief as possible but ultimately if you're…read morea first time customer BEWARE of this garage. I might be overthinking it but if my theory is correct then they will try and take you for all your worth and hope that you're dumb enough to come back. I'll explain: I brought my 2007 mini coop to them on August 27th. That was a Saturday. Long story short, I broke down at work, I needed a place to send it, and my really good friend that took time out of his day to check out my car recommended them. Plus my manager (that I also trust completely) uses Meadows religiously. Both are thinking twice after my first and last experience that has been a nightmare going into it's second month. Now I could chalk it up to an honest mistake but the lady running the front desk? Stephanie? Britney? Heather? Whomever she is held very little regard for my grievances and basically tried to gas light me instead of admitting that any wrong could have been done on their part. I wasn't experiencing my experience and her truth was the only one that mattered. Back to the car- I drop it off. I call and leave a brief message because I want them to know who I am, how to get in touch with me, and what my friend believed might have happened. Which was either a crack where the coolant goes because it was leaking badly or he said it was possibly the hose. I hunker down and wait for the following week to begin. I am not a patient person but I was so incredibly understanding when the part that they needed took three weeks to arrive. Again I placed my trust in professionals no matter how misguided. I get my car back on the 16th of August. Everything us running fine until Thursday night and the coolant light flicks on again. Bright red. The same way it had when it broke down. Immediately I am pissed but I wait til morning knowing I needed an oil change. I pop into Jiffy Lube as they were nearby and I just needed someone to tell me what was going on. They tell me the mechanic isn't in today and they will check it out. Not a single certified mechanic present and it took all of 5 minutes under my hood for them to tell me that my serpentine belt is shredded, my alternator is giving out, and my battery is completely dead. Also that the coolant and my new hose were probably the result of the serpentine belt. Meadows looked as far as I told them to on my car and as far as I can tell they didn't look any further. I believe a simple diagnostic would have told them what the deal was or at least the potential for what happened a week after I gave them a 662 dollar check to basically send my car to a different garage. When I explained this to the desk lady. She immediately told me and I kid you not. "You told us what the problem was and we fixed it" and I said "No you did not" I explain that the coolant light came on bright evil red like it originally had and the coolant level had gone down substantially after checking it within a couple of hours. I then asked "Why didn't anyone look for an underlining problem" because from my new found understanding the serpentine belt in like the God line. Once it's ready to go then everything starts falling down like domino's. The coolant AND my new hose were just symptoms of the original disease. She proceeded to admit like it was just normal for mechanics to ignore everything else in the car while only tending to the one thing that the costumer (nonmechanic) said could be wrong. Her words "You told us that you thought your coolant tank had a crack and WE found out you needed a new hose. We got the hose and we put in on. Test drove it and it was fine. You didn't ask us to look for an underlining problem." To say that I was flabbergasted by this small confession of negligence is to say the least. At this point I'm telling her they did not fix anything. They put an almost 700 dollar bandaid on something that should have been seen by professionals. Her inability to apologize, admit wrong doing, and even though I knew it was a stretch to even agree that I deserved a partial refund. I told her from the get go I just wanted the situation addressed and rectified. I would never ask for a full refund. I know there was an unspoken agreement but to deny that I even deserved a partial refund and to pretty much deny my actual reality while putting some egotistical spin on it was pretty much like a poorly trained mechanic trying to work me over. In short, this place is a fraud. That woman is incorrigible and by far the worst customer service representative I have ever experienced in my life. I feel that her behavior alone validates the negligence. Only someone so wrong could truly believe that they did me a favor. Their job was to provide a service and they failed. End of story. To have someone as unprofessional as that woman run a desk and phone is also pure negligence on the person that owns that garage. BEWARE AND JUST GO ANYWHERE ELSE ENTIRELY!

I would never give a auto service place 5 stars but this place deserves 5 stars. Found this place…read moreby necessity while driving to NC and have been coming here ever since. The waiting area is clean, bathrooms clean and the staff is kind and friendly. Most of all the owner is HONEST and fair. They don't overcharge and they don't fix something unless necessary.

Super friendly and amazingly helpful folks. I bought a set of tires for my trailer from an…read moreonline retailer expecting to drive almost an hour to Roanoke to get them fitted by a recommended installer. Gave Lakeside Tire a call at 4.45 PM one day, the next the tires were in and installed on 2 wheels an hour after dropping them off and they squeezed them in between jobs. Saved me so much time and trouble driving all the way up to Roanoke from Westlake. Great service and a great price. Definitely recommend if you need tires replacing whether you get them there or not.

If for some reason you want to pay more and get less this is not the place for you. If on the other…read morehand you want an honest family owned and run business I highly recommend them. It was very clear there was no attempt to up sell anything and the differences between the various tires I had an option of were spelled out very clearly. They not only did the service requested but added one additional item at no charge because the owner just thought it would be the best thing for the life of the tires. They also offer free life of the tires rotation at the appropriate interval if you have purchased the tires from them. To me honesty is the most important aspect but when it comes with excellent less expensive service that is pretty hard or impossible to beat.

Clark's Auto is awesome! They found the issue with my car and fixed it instantly. Great people and…read moregreat service! Highly recommend!

Big shout out to Will he does great work, has the best prices i will never go anywhere else to buy…read moremy tires as soon as my wife needs tires on her car that's where I'll go no need to waste time shopping around I highly recommend you give him a try you won't be disappointed i guarantee it he has me and my family's business from now on thanks again Will I'll be seeing you soon

Performed as promised and within estimate. Yes, two weeks to get in (shows good reputation, no?);…read morelittle gruff around the edges; don't run your vehicle through a wash at the end. But did the work (water pump) as estimated and on-time.

I had battery issues while I was out of town. The battery tray was broken and the cables had some…read moresparks since they were damaged. It wasn't safe to drive home. The auto repair shop was booked through the end of the month but agreed to work me in. A day and a half later, everything was fixed. The employee was resourceful about finding parts. The service was professional and expensive.

English's is the most honest car repair shop in this area. They don't overcharge for work. They do…read morequality work at a quality price.

So, driving to Lynchburg earlier there was a large rock in the road. It looked like a paper bag at…read more1st. I had the choice of hit it, slam on brakes and get run into from the close driver behind me, or swerve into the other lane into a car beside me. So I hit it with a super loud thump. I was freaking out bc I thought I had damaged my car, I just knew it. I called English Auto Alignment on my way back to see if they could look at it (I looked at the front etc. no visible body type damage). They were able to squeeze me in, they put it on the lift and no damage or scratch! They were super friendly and helpful. This is the 2nd vehicle we've taken there and will definitely be back!!!

Steve's Automotive has a great staff and very friendly. You feel welcomed any they are very…read moreprofessional. I live 20 plus miles away and believe me, it was worth the trip. Everyone knows ...... That you must have a Mechanic as a friend. Today I feel I found a new one.

Excellent experienced service, diagnostics, and repair. Mark and Ronnie offer years of experience…read moreand excellent repair services at an affordable cost. Definately recommended for full service auto maintenance and repair, as well as for air conditioning service and diagnostics.