A friend of mine made a appointment for me without checking with me and I did not want to come to…read morethe place. I called the company and told them that a friend of mine made the same-day appointment and I was to call and let them know what services I wanted. I did not see any service that I would like to have because they did not have what I wanted and I told them I wanted to cancel. They said I could not cancel because the appointment was made today and their policy is that they could not cancel. I explained to the lady that a friend of mine just made the appointment not even 20 minutes ago and I do not care to go. They informed me that they would charge her card anyway so I went there so my friend would not get charged. They charged $35 for me to put my foot in a bucket of water for 15 minutes. I am not happy with this place nor the policy and I will never be back here. I asked a worker is this all the service she said yes I put my foot in the water for 6 minutes and left. This is a reply to the answer that they wrote on me, I was not late. They asked me to come in 15 minutes early so I could check out with my other friends who had the nerve to stay there. They were very rude and nasty and was upset because I am telling the truth. I would not recommend this place to a dog! Horrible

I had the 1.5 hour River Rock facial by Mandy. Both the facial and Mandy were wonderful! Clean,…read moretranquil and calming place only 359ft from our hotel. Will be going back every few months. Well worth the 49 minutes driving. A bit pricey but what boutique spa isn't. Highly recommend a visit.

My amazing wife purchased a 75 minute massage and a pedicure for my birthday at Greenhaus! We've…read morebeen customers for years, and once again my experience here today was nothing short of amazing. Maria was a skilled and very intuitive massage therapist. Pressure, flow, consistency.. all of it spot on. I can't say enough about how ideal that 75 minutes of relaxation was! Then onto a pedicure with Jess. Wow, so great! A guy getting a pedicure may be not manly enough for some.. but my feet feel like the just got a luxury experience that I had been needing for years and very knew! Jess is a try professional in her craft and I would and will come back without a doubt and have this treatment done again! Great atmosphere, friendly staff and super clean and modern space in Downtown Napa. If you are a local or tourist visiting Napa Valley, treat yourself at Greenhaus! We all deserve it.

I was really looking forward to this massage, but unfortunately I left feeling disappointed…read more Natalia was pleasant, but despite asking several times for firmer pressure, I didn't notice much of a difference. The massage started at my feet and worked all the way up to my scalp, which I found to be an unusual sequence. I've had many massages over the years, and I've never experienced one done in that order, so it felt a bit odd. The pressure remained too light throughout, and I kept hoping it would improve, but it never did. I paid for a 90-minute session and, honestly, I was ready to leave after the first 20 minutes. To top it off, at the end of the massage I was handed a dry towel to wipe the massage oil off myself, which felt unusual and took away from what should have been a relaxing experience. The spa itself is beautiful, and the receptionist was warm and welcoming, which made for a great first impression. I just wish the massage had matched the quality of the rest of the experience.

"I recently went to Pure Skin Spa for a lash tint and lift with technician Michelle, and I'm so…read moreglad I did! About a year ago, I tried the same service at another spa--the tint was okay, but there was basically no lift at all. I started thinking there was something wrong with my lashes since they're so straight and fine. I decided to give it one more try and asked Grok for a recommendation, which led me to Pure Skin Spa. Michelle was incredibly sweet, professional, and right on time. The spa itself is very clean and has such a relaxing atmosphere. She only did the tint (which turned out great), but the lift actually took beautifully! I was shocked--in the best way--because I really thought my lashes just wouldn't hold a curl. I'm definitely coming back to see Michelle again and can't wait to try some of her other services. Two thumbs up!"

This is my second pregnancy, but my first time receiving a prenatal massage. I have to say after…read morethis experience, I will probably be making monthly appointments! My masseuse was Kasey B and she placed a body pillow between my legs for a pregnancy-safe side massage and I felt very comfortable and relaxed with her! She focused on my tension areas so I was able to actually walk without pain on our babymoon! I would HIGHLY recommend booking an appointment with this small/woman owned business and look forward to trying some of their other spa packages! Trust me it's definitely worth the price!! Checkout their items available for purchase as well, including beautiful earrings and other gift options! I'll be back and bringing my husband along, so he could enjoy a nice, relaxing massage too! SYOY! :-) *Music: Apart @iksonmusic

Angelica was so so great! She made me feel very comfortable and provided so much information about…read morethe procedure. I did laser hair removal on the bikini area. It is pricier than most places but they do have a package where you get 5 and get the 6th complimentary. The inside was gorgeous and they provided complimentary Fiji water

Lucy is an incredible esthetician! She definitely knows her stuff! She makes you feel completely…read morecomfortable, just an absolute sweetheart! I will be back next month!

There was no discussion on pressure prior to the massage…read more Forearms to the kidney we in my opinion too excessive. Three days later still have soreness in the left kidney area. It was a couples massage. My girlfriends was decent. With hundreds of massages under my belt, I feel this and this price. 90% of Asian massages at half the cost were twice as good. Never had this issue in places like Serenity Spa in Granite Bay or other Sacramento area establishments. It has been over a month and after a trip expensive trip to the ER and time, it is mostly feeling healed. It was Excessive Pressure. The owner offered an apology and had a conversation with the therapist about the incident she stated. No refund was ever given and all communication ceased. It is probably not worth contacting an attorney at this point. ($1600 ER bill) and many days of pain, but an expensive lesson. Higher priced massages does not necessarily equate to higher quality.

Outstanding Performance, left feeling refreshed and relaxed. Can't wait to return !…read moreThis place is highly recommended 5

Best facial you will ever have! Michelle, the owner is so knowledgeable about skin, products, and…read moretechnology to best treat your skin. The atmosphere is so calming and beautiful. I always leave with glowing skin. But the real magic is days and weeks later. Your skin will thank you. Can't wait for my next appt!

It is not easy finding an esthetician who will provide intimate area hair removal for men. I have…read morereceived sugaring services for over 10 years in Walnut Creek, but recently moved to Calistoga so needed to find services closer to home. I was so delighted to find that Sugar + Lemon in Napa provided the sugaring services for men that I so sorely needed. I booked right away. I was a bit apprehensive. Due to things beyond my control, I had been unable to schedule a sugaring appointment with my regular esthetician for several months. I was a mess. When I arrived for my appointment at Sugar + Lemon, Michelle put me immediately at ease. My session went perfectly. Not only did Michelle provide me with excellent service, she was professional, gentle, thorough and charming. I highly recommended Sugar + Lemon and Michelle. Men - if you are thinking about loosing the hair down there, you won't regret choosing Sugar + Lemon and Michelle! Also, your partner will thank you as well. Thank you, Michelle Cate, for such excellent and professional service. You made me feel extremely comfortable in a somewhat uncomfortable situation. You have secured my patronage for years to come!

Friendly knowledgeable staff, wonderful menu of services. I recommend anyone, they're all…read moreprofessional and kind.

This is a long overdue review. I've been seeing Fe for quite a while for my laser hair removal…read more She's thorough, skilled, efficient and super sweet. Their affordable prices are a plus, considering it is Napa!

Best place to get electrolysis in town!! Hilary is super…read moreattentive, talented and has a lot of knowledge on her field. It's always pleasant to see her and get permanent hair removal by her. This is your sign to book and appointment with her!!! Place is super clean, easy to find and has its own parking lot!

I've been to Hilary twice for electrolysis, and she is gentle, warm and friendly while still being…read morethe consummate professional. Her cheery disposition puts you immediately at ease, and my results speak for themselves. Having a smooth face for the first time in years is awesome. Absolutely recommend.

I glowed. No, I really did. Had a terrific facial from Jackie today. I left her lovely salon with a…read moreclearer, smoother and brighter complexion and a refreshed psyche. I think I looked fantastic - thanks Jackie! Also received some lovely samples of the French skin care line they use and there was no hard sell. I recommend.

I absolutely love love love Glow. Nancy and Jackie are two of the nicest ladies, and they've made…read moreGlow into a cute little spa boutique. I am always a fan of small local businesses, and I am definitely a fan of Glow. I've had two massages from Nancy, the Swedish massage, and the hot stone massage. After getting each massage, and especially the hot stone massage, I literally felt like I was floating on air when I left. It was beyond amazing, and I couldn't believe how relaxed and stress-free I felt when I walked out of that building. I have yet to experience some of their other options like their facials, but I will definitely need to give them a try soon.

The facilities were nice and the receptionist the first time I went was very kind and personable…read more My massage was pretty mediocre however I was looking to give this place another try with a different masseuse. She talked to me about a membership and the timing of appointments. She said they had a 20 minute grace period because I said I would likely be coming from work and running late. She said it wouldn't be an issue at all, if I was late the session would just be shorter. I made an appointment to go back for a sauna and was planning on signing up for the membership the receptionist had told me about. I was running late and tried to reach the spa. Scott left me a message. I called back. Scott returned my call and was immediately rude. He said since it was 15 minutes past my appointment he turned off the sauna and would charge me. It wasn't even 15 minutes into the appointment but I apologized and said I understood. He then said there was an issue that I personally blocked the charge and needed to fix it immediately. I obviously hadn't had the chance to block the charge while I was on the phone with him but still apologized. He continued to be rude while I just apologized. I wanted a solution he wanted to be upset. I would never consider going back.

Anniversary Couples Massage in NAPA…read more On our 42nd Anniversary stay in Napa we checked through Yelp to find a suitable spot. We had checked on two locations but they weren't able to schedule us until the following week. We found St. Pierre on Yelp and decided to walk-in whilst out touring Napa. Scott kindly greeted us as we entered. He asked how he might help us. We indicated we were in town for just a few days and wanted a couples message. He was very hospitable and checked the calendar. He found an opening for the following afternoon. He was accommodating and even took us on a tour of the place. We arrived the next day and Scott greeted us, brought us to the Room of Tranquility and gave us Tea. We met Aaron and Logan. They asked how we would like the pressure and brought us to the room. Both of our massages were just as we requested. We had every muscle worked and were so relaxed. They asked how we were doing throughout our treatments ensuring we were okay. They were meticulous to work out all the kinks. Super Job!! The whole experience was how we wished it to be. Ahhhhhh!!! We will be back!!! Thank You St. Pierre Massage & Spa Team!! 5-Star.