Amazing customer service and technicians are always knowledgeable and considerate! Would recommend…read moreto anyone looking for quality pest control service.

We called My Exterminator with high hopes after reading their positive Google and Yelp reviews…read more(which are all 3+ years old!). Three treatments and $1200 later, our bedbug problem was not just unaffected, but actively MADE WORSE by the technicians utter incompetency and lack of care. I'm writing this review to spare others the expense, pain, itching, and emotional drain of dealing with this totally incompetent and untrustworthy company. MyExterminator, AKA Enviro-Tech Pest Services (Both companies in the contract) portrayed themselves as experienced bedbug professionals who assured us their treatment would easily take care of our bedbug problem. After forking over $1200 for a 2-spray treatment, we were greeted by Chris the technician, who immediately dispelled any illusions we had about MyExterminator's professionalism. He arrived to every appointment over two hours before the appointment we set (and took time off work to be at home for). He clearly was putting in the bare minimum effort, and after telling us "this will be too easy," applied the spray with utter carelessness and was not thorough at all. He didn't even bother to lift or move objects to spray behind/under. Worse, MyExterminator's technician clearly didn't know ANYTHING about bedbugs. When shown the bed-bags we had around our mattresses (a basic treatment step mentioned by just about every online source out there), he cluelessly asked "what's with those bed condoms??" Worse, the technician didn't have a clue about what the chemicals he was using were or what they did. The second time he came to treat our home, he was so checked-out that he mistakenly used Tallstar (general bug spray for roaches) instead of CB80 (spray formulated primarily for bedbugs). When my roommate caught the mistake, he called a manager at MyExterminator who told him "Sorry about that, we'll have him switch chemicals." The manager proceeded to call the tech and tell him privately "not to worry" about spraying the wrong chemical and that they were "basically the same." Of course the tech told us this and left without fixing his mistake. Before hiring them, MyExterminator had promised us verbally numerous times that the 2-treatment spray came with a 1 month warranty, during which we would get a free follow-up treatment if we found a live bedbug. Of course, MyExterminator's careless treatment was ineffective, and when we called back to ask for our treatment under warranty, MyExterminator claimed the warranty "wasn't in the contract" and that they wouldn't honor it. After confronting them about their verbal promises, MyExterminator claimed to have a "computer malfunction", hung up, and ghosted us for a few hours. Though MyExterminator eventualy agreed to honor the warranty they promised us, when the technician arrived, he once again sprayed in a careless manner. Worse, he failed to close the bed-bags on our mattresses again before he left, allowing the bedbugs trapped inside to escape back into the home. The tech's completely reckless conduct actively made our bedbug problem worse. Take your money elsewhere!

One of the things I value is my time and other people's time so I love it when Slug-a bug showed up…read moreearly. Mike was the rep and once he knows what he was dealing with he took care of it right away. He stayed a bit to make sure the job is done properly. Mike was very professional and respectful of our property. I highly recommend this company.

Slug-A-Bug has been taking care of me for over 20 years now and they haven't missed a beat the…read moreentire time. Mike, the owner, has been great and always takes good care of us. We've not had any issues with bugs, spiders, or termites, and we live in a wooded area! Also, we have a crawl space under the entire house and still no issues. This is important to us because with small dogs, even a spider bite could kill them, and so we're glad Mike and Slug-A-Bug have been making sure pests don't find a home here! My wife and I both highly recommend Slug-A-Bug, they're fair on cost and great at service. Take advantage of using them if you're in their coverage area.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

I was very happy with the work performed by Justin and Philip. About a week previously, my…read moredaughter noted "a lot of bees" in the attic playroom. The bees were coming in through a hole in the drywall. There were hundreds of bees throughout the room. My first thought was holy s&$! Alpha pest management was recommended by one of my neighbors. Justin called me back on the day when I put in a service request via their website. While I had to wait a bit that day to get a response (this is not a big firm with lots of sales agents and so forth), I spoke with Justin (an exterminator) himself. I didn't have to waste my time speaking to some sales agent. Just asked me to send some pictures of the bees. He immediately told me they were not carpenter bees, which do not sting, but hornets which do! He came the next day to take a look around and recommended taping up the hole in the drywall. This solved the immediate problem of hundreds of bees getting into the attic. Despite Monday being a holiday, he said he was available. He came with his associate, Phillip, who does the drywall repair. Overall, a very professional and positive experience. I am very happy that these @&$!ing hornets are dead.

Mohammad was great and prompt with service! He worked fast to help control the rodent issue and…read moreaddressed any issues the tenant had. I would recommend this company!

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

Wow, fast, efficient, professional, and personal. I had an 8 o'clock appointment for the company to…read morespray the house as a last "to-do" item before moving out. Blake, however, showed up earlier, which I did not mind. He spent about 5 minutes total applying the chemicals that were required. Afterward, we discussed and he provided me with all the contact information and details I would need if the landlord had any questions about his work. Overall, the experience was excellent and it only cost $125. He takes cash, card, or check. Out of the three, though, I believe check is the easiest form for him. If you need a pest company, this is the one.

I've had a recent ant problem, so I contacted Blake's. They came out and spent about 20 minutes…read morehere. This was about two weeks ago. I haven't seen an ant since. They don't do automatic quarterly service like most pest companies do. It's as needed, which is very different. Your initial payment might seem high, but your as needed payments seem low. They'll come out when you ask for a small fee. So far so good.

Orkin's negligence, laziness, and incompetence by one employee has caused a severe infestation to…read morespread in the Highpointe Condominium at Rippon Landing. The Orkin man assigned to that complex (see pics attached) is not taking any action to address the SEVERE Cockroach infestation in my building. Each month, all he does is walk the halls and pick up roaches. Sir, I can do that . Why aren't you using any spray equipment? What are you doing to treat the infestation? Why am I paying a monthly HOA fee for pest control if Orkin is not doing their job?

Very prompt response. Knowledgeable contact staff, as well as technician. Perfect time window and…read morerate based on needs and considerations

This experience was 5 stars, from the coordination of service/front office to the technician (Eric)…read morewho performed the work. I have lived in my home for over 20 years and never had any issues with bugs and woke up to discover roaches! I was devastated, however SPRK to the rescue. Outstanding service and the problem has been resolved. I can't thank or recommend them enough.

MJ did a thorough job with our inspection, communicated everything clearly, and heard our concerns…read more We really appreciate the great service and highly recommend her!