I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.

This place is garbage they charge me $615 to take my valve covers off and then they told me they…read moreput everything back together and they left my car in shambles I have both all over the place under the hood they put the engine cover all dirty and greasy in the back of my beautiful car on the carpet can't find none of the valve cover bolts there's other bolts laying in the valley pan that I have no clue where they go these people did a horrible job at overpriced me considerably didn't even put my car back together do not send your vehicle to them they are hacks and they don't know what they're doing they do not care about their customers

The owner pays himself 335k a year and spends his days shopping and making up errands. He…read morepersonally damaged customers wheels and dropped another customers brand new truck off a lift. Didn't admit it to either customer. Tried to blame the damage of the wheels on the tire man who was off. Tried to blame the dropped vehicle on his 17 year old son. Sent them back to Louisiana or Mississippi where their mechanics found the damage. And he lied to every present. Turns out being former usmc doesn't require integrity or honesty. I can't stand 2 faced liars.

Brought in my Audi for alignment they did cel scan which I already knew what for charged extra $229…read morewhen no one gave them permission or told them to do it if I was in town to pick it up myself best believe I would pay them for it if I don't get refunded for it there gana loose lots of business called twice no answer. This is shady!

February 2024. My wife needed a block heater installed on her 2019 Subaru Forester. Aside from…read morecoordinating family carpooling into Anchorage Continental Subaru, we decided to try the valley since we live here. Wasilla's garages were overpriced with one garage billing $1,500 for a simple block heater install. Meanwhile Palmer's garages were similarly overpriced average $550 up to $750. It seemed to good to be true when we phoned Edmund's Import Auto. They quoted to us THREE TIMES $350 down to $338 over the phone. Finally my wife signed off with her e-signature at their front counter's computer for $338. He stated they would have it done next day at $338, so we committed to them. Bold faced liars! Next business day Edmund's Tracy said "Sorry, there was a mix-up, actually the cord doesn't fit the exhaust so we had to fast-lap another block heater!" "New price is now closer to $500!" My immediate thought to myself: "WTF!!" I told Tracy both she and her coworker stated $338. No if's, no and's, nor but's. Told Tracy my wife signed off for $338. Tracy denied this to me over the phone. Tracy literally LIED to us! Disgraceful. At that point it had deteriorated to a "He said! She said!" situation. If you value the integrity of your word, then do not go to Edmund's Import Auto because they don't value their word to you! Summary: DO NOT BRING YOUR VEHICLE to Edmund's Import Auto of Palmer Alaska if you expect quality customer service! They will lie to your face and rob you blind!

My husband & I have been blessed with well-behaved cars (knock wood!) that aren't constantly…read morebegging for a trip to the mechanic, but even the most awesome car sometimes needs a tune-up or repair. We've taken two vehicles to Bumper to Bumper -- my college-car Ford ranger pickup years ago and a Subura station wagon last week -- and we've been pleased with both visits. The guys who work there are friendly. They keep in touch throughout the repairs. They do a great job. And most importantly: they don't cost a fortune. Both bills ended up being way less than we anticipated. So if you're looking for a good mechanic in the valley that charges reasonable rates, you can't go wrong with this place, in my opinion. Heck, they're even be worth the drive from Anchorage.

I recently moved to Alaska and have been having the worst of luck with cars. Wires going bad,…read morestarters suddenly not, and teeny tiny rocks causing massive amounts of headache and noise on my rotors. Les, the owner of Bumper to Bumper, has always been there for me! He has even done two house calls (for diagnostics) for me for no price. The tow company he uses charges half the normal rate in the valley (in the winter time, no less!) and they are always quick and speedy with repairs. The guys at Bumper to Bumper will always be my mechanic in Alaska!

Caught some ice and slide up a snow berm such a bad day. Steve and his crew were amazing. Had a…read morequick estimate done completed promptly. Other shops gave me a 3 month lead time on parts. Steve had them in 3 weeks. They Called me and said they had the parts in from the manufacturer , they kept on top of what was needed and kept me informed. I dropped off my car on Monday had it back in pristine condition looking amazing by Thursday. keeping me perfectly on schedule for when I needed it back. Steve and his Team will have my future business as needed. I 100% recommend to my friends and family

I'm not impressed..in anyway.. Not timely..missing parts…read more..statefarm may be satisfied but I'm not..bad value for them..

Line express has been out go to oil change place for decades. The quality and timely service make…read moreit work it.

In and out quickly, they up-sold me on diff lube, but it needed it. Overall good experience. Fair…read moreprice

I find them very honest and up front. He told me what the problem was and repaired it promptly…read more Another time we had to wait for OEM part to come to get repair, I prefer OEM. Another time he took the time to explain what was going on with my vehicle and my options, (turned out to be a very minor problem) and did not charge me for his time, even though I was willing to pay for the diagnosis. Never had any problems with the work. I will keep going to him.

I Do Not Reccomend EZT Auto and Transmission. My Truck needed New front axels U Joints, and a…read moreTransmission Cooler. Red Flag 1, he would not give me a Ballpark Price on replacing the 2 front axels until he inspected it, So I had it towed over to his shop. Now he has me, "He Thinks". He informed me that the Transmission Cooler was leaking and would need to be replaced as well as the 2 Front axels, bearings and Hubs. Red Flag 2 He gave me a price using Dealer Parts and they would not be available for more than 3 weeks and said that may be shipping involved also. I suggested OEM Quality after market Parts. He said they were not available from his suppliers. It took me all of 10 Min. to find OEM quality parts locally at approximately 40% lower than his inflated price. Red Flag 3 The cost of the transmission Cooler was 2x and labor was 2 1/2 times what a Reputable shop charges. The last Red Flag was He wanted me to pay him 50% of the Labor Up Front. At that point I really felt like I was being hustled. He told me that he has the right to run his business however he sees fit and If i did not like to give him 50% of the labor up front then I could take it to another shop, which is exactly what I have done. I feel that his business practices are Highly unethical and are not the norm. I have nothing personal against this business and I always support local small businesses, but I would stay away from this Auto Repair Shop. You have been warned.

Excellent quality service and fast turn around. Great deal on parts and labor. Honest and fair. My…read morenew local "go to" for auto repairs and maintenance!

I dropped my vehicle off here with the expectation that it'd be taken care of but when I picked it…read moreup someone had taken a significant amount my belongings from my vehicle. When I addressed this issue in person I was assured that nobody did it yet there's no working cameras and the owner hadn't even asked anyone about it. I later found that they had caused more issues to my jeep and I had to have another shop fix everything. Nobody has bothered to respond to my email about my stolen belongings yet.