If you are in need of customer service and enjoy being made to feel dumb, ask the woman with short…read morebrown hair behind the computer screen. She will not only tell you why your request is not possible for them to fulfill, but also refuse to offer any other alternatives. Then she will frown at you till you leave. I have had more enjoyable customer service at a colonoscopy appointment.

The location on Madison Ave in Grand Rapids, MI just exceeded my expectations. I worked with Joe…read moreon a repair and finally felt like someone cared! He was professional, empathetic, and knowledgeable about my Permobil M3.

Zach was very helpful & kind…read more I was getting a CPAP for the first time and he explained everything fully. The business itself is kind of hard to find as it sits up & back from the road with no road signage. The inside is not fancy or impressive at all.

When Team VP had to switch medical supply companies we were given a list of providers from our…read moreinsurance company and after a process of elimination picked Lincare. We loved our old provider, but to stay in network we needed to change, so we went about the switch with the most positive attitude we could. From the start Lincare made things difficult. There were lost faxed prescriptions from our doctor which took weeks to sort out. We had to make an appointment (during business hours only when we work) to review supplies that we had been using for over five years. After we had our initial supplies straightened out, there were issues with the first delivery and the wrong supplies being delivered. Then we had problems with returns and the cost of the supplies. For each issue we had with Lincare I had to call the local office, then I had to call the supply line only to be told the local office had the answer. After calling the local office back I would be told I needed to call my insurance company. After a typical phone call mess of two hours I would end up calling back in frustration to the supply line and simply never get an answer to my question. During the year we had Lincare deliver supplies - they were supposed to call and send new supplies every 4 months - they called me every two weeks to ask if we needed supplies even after I asked repeatedly that they stop. My guess is, even after we switch to a new company, they will still call to ask if we need new medical supplies. Today after spending two hours on the phone to figure out the price of one small medical supply I gave up and called our insurance company. I asked for a new updated list of companies and we switched to another medical supply company this afternoon. When I told the new company who is currently delivering our supplies they immediately sighed and asked how much of a nightmare our lives have been over the past year. Apparently, Lincare has a reputation.

Had to have a concentrator switched out and the man that showed up was very accommodating. He can…read moreand installed it and told us about the workings of this concentrator since my other one was different. Very patient. Five stars to Christian.

The delivery driver Dj is very professional and on time - he is very friendly to all the residents…read moreKeep up the good work.

From walkers to CPap machines to mobility scooters--Airway Oxygen has it all! Great place to do…read morebusiness with for most of your durable medical equipment!

From the owner: Airway Oxygen Inc. is a family owned, community-based, home medical equipment supplier and has been…read morethe leader in providing excellence in quality and personalized service to the members of the community for 50 years. We provide patient-centered care as we continue the home based services to assist in the reduction of hospital readmissions.

One if not the best Pharm you will ever find. They fixed an issue I had with some expired B2 no…read morequestions. Super Friendly and I'm a Dick and hate most people so this should tell you some thing. If you can come here it's worth the pain in ass down town Allegan traffic (inside joke what traffic) to come here. Honestly nothing but high praise for them.