I've been coming to Saugatuck for almost 20 years now and I'm so happy the drug store has endured all these years. It's nothing fancy but if you need anything by manner of toiletries, medications (they also have a pharmacy), first aid items, etc they've got it. I've definitely bought my share of aloe more than once here after a wicked sunburn from the beach. They also have a small toy selection, a few self-care/beauty things, etc. Pretty much anything you forgot to throw in your suitcase you can get replaced here. I also absolutely love that they still have the old soda fountain counter in the back. We love going and splitting a soda or a float like we're kids in the 1950s. The one thing I do miss is the large selection they used to have of beach toys and whatnot. Every visit we'd buy a kite to fly at the beach, or something goofy to take to oval like a big beach umbrella, chairs, or blow up floaties. It was always the highlight of our trip and I miss it! read more

An old-fashioned small town drugstore with a million items! The young man working the cash register was super friendly and helpful. They have a ton of gifty and lake-themed items. They have an old fashioned soda fountain too. read more

Saugatuck Drug Store - Old fashioned soda counter - Drugstores Near Me - Saugatuck, Michigan

Part drug store, part soda fountain, part kitschy store. A fun place to stop in when you're wandering around town.

I just love the drug store!!! Love the soda fountain. The toys and gifts. The pharmacy was quick and efficient in getting meds from St Louis Mo. I have been vacationing in the saugatuck area for years and the drug store remains a favorite destination read more

This is an adorable shop! It is classic with the old time touches. Ice cream soda awesome. The shop has so many things to choose from . You can find Knick knacks Sunglasses Clothes Decor of all types at a great value . I love picking an item up each time I go there for a good price . The staff are friendly and nice to talk to. I never needed the pharmacy section yet . Thank goodness ! read more

Saugatuck Drug Store - Outside - Drugstores Near Me - Saugatuck, Michigan

At the back of Saugatuck Pharmacy is this retro soda fountain that's. It has tasty ice cream, it's clean and the soad perks are so friendly. Service with a smile. read more

Loved this cute drug store. So happy to see it still in business. I forgot my toiletries so this was a must visit. The staff were friendly and knowledgeable. Would shop here again if the need arose. Great selection of products at a good value for a family owned store. read more

cute little place in downtown saugatuck! perfect for when you need a snack and a break from the sun/walking. entered on a whim because of the sign outside saying that they served pretzels. that is exactly what I got. it was very good! sat up at the counter, the staff was nice and made friendly conversation with us during our visit. also was cool to see how there was a pharmacy attached! read more

Saugatuck Drug Store - soft pretzel- super good! - Drugstores Near Me - Saugatuck, Michigan

cute store with souvenirs and an old fashioned soda shop in the back. the souvenir prices were definitely marked up, but that was expected! staff is friendly. read more

Most of the time when you wish for more or less Stars. You wish that Yelp had the option to give zero Stars. However this is not the case for this review. I unfortunately I do not have the option today to give the well-deserved above and beyond 10 Stars this location requires. It definitely tugs on your Heartstringsand takes you back to a day of simpler times. This is not a kitschy remade fake idea of a soda counter. I only wish I could have spent more time here. The phosphates had so much taste and so much better for you than pop. I wish there was one closer. We literally had just walked out of an ice cream parlor up the street about 30 minutes earlier and decided to throw away our original purchases from the other location. After sitting down in here that was definitely the right choice!! I implore you , if you have children, nieces, nephews take them to this step back in time so that they can appreciate the past and be the stewards of the future. This is the only way to ensure great Mom and Pop locations like the stay alive read more

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Your trusted pharmacist away from home. So helpful and accommodating. With a bonus gift shop to boot!

This a great place to get away from the summer crowds if you're looking for a cool place to shop for something value-priced and/or to refresh at the lunch counter. We didn't know they served food until we walked to the back and were surprised to see an old-school fountain counter with it's own door. We really appreciated the friendly & prompt service when we ordered ice cream and sundaes. They're also connected to another shop, so it's a good place to visit. Sure they have some kitschy souvenirs, but they have nicer options. And it's also a drug store so you can usually find what you need. read more

Excellent staff & service! Try the soda fountain delights - you won't be disappointed!

I know this place has been here forever....and the thing we loved best was the soda fountain in the back of the store. Great ice cream, milk shakes and more! My husband was mesmerized by the servers as they created different ice cream treats. I had a "baby" scoop, which was pretty darn huge...and when I questioned it, I was told that a Single is actually a double and a Double is actually 4 scoops of Ice Cream! And it was Hudsonville Ice Cream, made locally:) The rest of the store is a gift shop and drug store, with a small selection of sundry items. We didn't pay too much attention to it once we were distracted by all the delights at the soda counter.... read more

Saugatuck Drug Store - Baby scoop of ice cream after I've eaten about a third of it. - Drugstores Near Me - Saugatuck, Michigan

Five. Star Pharmacy and shopping experience !! The one of a kind soda fountain ranks as the top treat of the day.

I needed a last minute prescription while vacationing in Saugatuck and had my prescription called in 10 minutes before the store closed. Mark called me to ask if I still wanted to pick up my prescription before they closed and was understanding of my situation. All of the staff here were so polite and friendly. This should be the gold standard for customer service at a pharmacy. read more

This drug store has everything! I was fascinated by all the things that they sold here. When you walk in you don't even think about the fact that you are going into a drug store because the pharmacy part is located in the middle. I sort of wished I came here first as I found other Saugatuck ornaments at cheaper prices. I was just awestruck looking down things on each aisle. I felt like a kid at a candy store. The staff person was very nice and friendly as I made my purchase. read more

There is a pharmacy here, to be sure, but it's so much more. This place it really a do it all gift shop, with an old time soda fountain in back and a small section of the deceivingly large store dedicated to coughs and cold and things. It's a favorite stop for the family whenever we come, sometimes more than once. read more

The pharmacy in this drug store sucks! If you're a visitor to Saugatuck and need a prescription filled from your home town doctor, forget it. That pharmacist is the rudest, laziest Non service oriented person I've ever met.. They lose prescription requests, they don't have the right medicines (apparently they can't afford them), then they finally tell you to go to Holland to get your prescription filled. I've wasted three days of trying to get a prescription filled from them; total waste of time with them. Don't waste your time or money at that place! Trash! read more

Stopped in here on a busy memorial day weekend. My son had what looked like a bite on the bottom of his foot. The pharmacist was kind, informative, and great with my son. Despite being super busy, they saw us fast and delivered excelent information and care. I highly recomend stopping in for anything! read more

Great shakes, all handcrafted and jerked soda. Had some onion rings and a pretzel as a snack. Loved it!

I love the Saugatuck Drug Store - it's like your old-fashioned drug store that not only can fill prescriptions, etc, but can also satisfy your sweet tooth, or provide fun little knick-knacks as a souvenir from your trip. My only complaint is that their hours are terrible, but no one in Saugatuck keeps good hours (it's a resort town, after all, so they close when people start to head out to the restaurants and bars). Check it out - it's worth a stop! read more

50+ years in business (with the same fountain counter & stools) and still the best chocolate sodas ever made in the world! I used to work there from 1968-69 and the soda I had today was just as good as 45 years ago. They still hire high school students and they are all super good, attentive and very generous scoopers! read more

Let me start off by saying that I love shopping in Saugatuck! I go a few times a year. And I have always thought this was such a cute store with lots of darling gifts. I live out of town and when I visit Saugatuck I ALWAYS shop there. My mom bought me a Willow Tree piece to go with my nativity set, from the gift store area. I already had this piece and brought it back in to "exchange" it for another piece. It had been a few months, only because again, I live out of town. It was still packaged up in the box and taped closed, as it was the day it was purchased. I even had the receipt. I was treated so poorly when I requested to exchange the item. First thing she did was rip open the box and rip off the tape that was wrapped around the foam. I felt like she didn't believe me that the item was brand new in the box and I had never opened it. Well.....now it isn't in brand new condition! And then I was told VERY RUDELY that the return policy clearly states on the bottom of the receipt that there is only a 10-day return policy. I honestly never even saw that. She threw the item back in the box, back in the bag and handed it to me and said "no way can I return this!" WOW....that was definitely one of the worst treatments I have ever experienced in any store! So my tip to you is do not bother purchasing anything from this store unless you are 100% sure you do not need to return/exchange it, unless you can get back there within 10 days! I will never walk into this store again! read more

Over the years this is the one spot I hit each year I'm up there... friendly, courteous people work there, and it's always a good experience! A couple years I couldn't make it up, and they shipped me my art club calendars that I buy every year! (Let's see that happen at RiteAid sometime!) read more

I visited this Drugstore today and got myself involved in an extremely questionable exchange. This business deserves a five star rating for their professionalism during this confrontation. I am dog sitting for a friend in the area and I was asked to grab some meds for one of the dogs. This pharmacy filled the prescription. When I arrived the staff was amazing. The drugstore is filled with tons of stuff a person might need and has a real authentic atmosphere. The staff is friendly and very knowledgeable. I filled out a patient info form which made me feel like they care about their patients. The pharmacist then called me over to warn me that the prescription I was picking up would cost almost $100. My friends had given me $100 for the dog's needs. I made a mistake at this moment and assumed that they must have realized the meds would be so expensive. I paid and walked out of the pharmacy with a receipt. My friend then called and I mentioned the price. He explained that they get this med from a place in Chicago for $10 and that they didn't understand why it was so expensive. I walked back into the pharmacy ten minutes after leaving and explained the dilemma. How the pharmacist and staff handled this is the reason this place deserves five stars. There was a confrontation in which the pharmacist explained no refunds could be processed on the meds if they had left the pharmacy because of federal regulations. I said I understand that they cannot be used but I am requesting a refund anyway. The pharmacist and I disagreed back and forth for perhaps 20 minutes. He finally agreed to return my money. I am not sure that there is a right or wrong side in this situation. I felt as if I was defending my friends and that this kind of human error should not cost someone almost $100. But I of course also understood that meds could not be used after leaving the store for safety reasons. Ultimately I persisted because I was arguing for someone else's money. Even though I felt I needed to keep pushing for a refund, I realized the pharmacist had even pulled me aside to tell me the cost was so expensive. In hindsight I wish the pharmacist had also mentioned the no returns law because he was aware of it. There were return signs posted exclaiming a receipt was needed to make a return. I made the mistake of assuming this covered prescriptions. But my ignorance is not necessarily the responsibility of the pharmacist. I felt very strongly that my friends deserved their money back and that is why I stayed to argue. But if it had been my own money I would have just accepted the loss. I think the biggest sign of a business with stellar customer service, is that even though the pharmacist disagreed with me adamantly, he worked hard to remain calm and professional during our heated interaction. The tone stayed professional through out and eventually he provided the refund. This shows me that this pharmacy is able to address a customers problem in a calm and professional manner and is willing to put in effort to solve it even if they do not wholly agree. That is the definition of customer service; Of course every customer has their own needs, problems and perspectives. Being willibg to work with many different personalities in the public can set a business a part from the rest. read more