My son and I were looking for rugs for our kitchen floor and also a smaller rug for our living…read moreroom. More like a doormat type of a rug. Well, after going to so many different stores and not being able to find rugs, we searched on Yelp, and this place popped up. By reading the reviews, it was pretty solid and convincing. We walked in last Tuesday morning around 10:45am, and got a very nice, cheerful, pleasant greeting from a lady by the name of Sunita. She was extremely helpful and very kind hearted. Showed us maybe 5 different kind/types of rugs. took our measurements into consideration and we decided to get 2 rugs for our kitchen, and a small one for our living room. It was rugs galore. The colors of the rugs for the kitchen was multi color between beige and off white. It was also very soft. The other one was black & in the middle was like off-black. For both of our rugs, we paid $42.00 and some change, not including tax. For the small rug, it was only 12.99, not including tax. They also had some rugs that were on sale. Actually, the ones that we got were on sale. If you get those rugs that we got from somewhere else, it probably would have cost you a fortune. Service by all their employees was superb and genuine. No frills. They not only have rugs, but also carpets. I noticed some rugs hanging from a rod, and some were placed on the floor, and the rest were rolled up at various sides of the store. They also had rugs that you can put on your walls. There is something for everyone. Store was very clean and pretty big. They have different sizes, styles, colors, shapes, material/fabric for everybody's home, office etc.. and liking. We purchased our rugs and were very content, satisfied and happy NOT only with our purchases, but the impeccable service by everyone. Go give this place a try, and you will NOT be disappointed!! Next time when I need a rug/carpet, I know where to go. Plenty of parking in front of the store. I don't know if they have their own parking or not, and don't know if they have restrooms. Thank you Surita, management, and At Home in the Valley...

I must give a huge and grateful shout out to the superb service I just received from Sunita. She's…read morean absolutely lovely person, and she was so helpful to me in picking out rugs for my new home. My husband and I purchased a multicolored round rug for our living room -- absolutely beautiful colors, a true statement piece. We also got a lovely, soft, and colorful rectangular rug for our office. Not only did Sunita help us with the merchandise and ideas, she also gave us excellent suggestions as to what we could do with our current rugs and where we could move them in our new home. We even pulled out the ChatGPT app and superimposed photos to really give us a visual. We've been shopping here for many, many years and have bought many, many rugs from At Home in the Valley. Sunita was incredibly sweet and very professional, so hats off her for customer service.

My wife and I had a great first experience with Nabi. Our Persian carpet was the first time cleaned…read moreby a professional after 50 years and really looked like new. We can only highly recommend his services to anyone who needs to take good care of their carpets. Thank you!

Nabi and his family are friendly, knowledgeable and the utmost professionals in their field, and…read moresweep all the competition under the rug!! I had several pieces that needed tender loving care, cleaning and some repair. Nabi is quick to identify an item's lineage and value. We could not have been more pleased with the service and prompt attention to our concerns. There are other companies that may charge less. There are other companies where you may pay a bit more. But if you want someone who pays attention to your needs, he will not over-charge and upsell. He is spot on at getting spots out. You won't come unraveled dealing with Aara Rugs

Had the pleasure of meeting Max, he was super friendly, very informative and helpful. Went in to…read morelook at carpet tiles and he gave very competitive pricing. He even allowed me to take a few samples as long as I returned it in a couple days. Thank you for all your help!

Got a nice area rug from AW Rugs & Carpet in Van Nuys. The staff was patient, helped me compare a…read morefew textures, and didn't push for a sale. The quality feels solid and it fits the living room perfectly. Took one star off just because the delivery took an extra day, but overall, really good spot for rugs.

So Jeanne, the owner, reached out to me to make it right! And she did. She offered to come to my…read morehome to give me estimates, which other places would not do. She was very kind and apologized sincerely for what happened. We had the best experience and I'm sure to do business with that kind and lovely lady. She's the best!

I love coming here every now and then and seeing what they offer since they are always getting in…read morenew stuff. My favorite is that they don't stick to a single particular style, so you can find basically anything of any style here. The prices are really fair too in my opinion, I have seen RH items being sold for like 80% off of the retail price. The staff here are also the best. The woman who I think is either the owner or manager is always so sweet and kind every time I come and she always makes sure I leave with everything I need, plus she always makes one of the other employees assist with putting everything in my car instead of having me do it myself. I really appreciate this kind of service, it is something I will always remember. This place will be my first stop for all home decor and furniture

They did an excellent job cleaning Persian rugs that hadn't been cleaned in over 10 yrs. There were…read morecoffee, pet and random stains that had accumulated over the years. What was awesome is they picked them up and dropped them off- a major help for me because they were far too heavy for me to roll up, put in the car and drop off at their location. When they returned the rugs they were literally like new. I was amazed and so glad I found them. Will continue to use them and refer them to family and friends!

Great customer service - so easy to coordinate with and had clear, prompt communications. They rug…read moreI had cleaned was not very expensive, but I appreciate their professional attention to cleaning it. I'd definitely use their services again and would recommend them to others - in fact, I already have!

Rug Market return policy states that buyer pays return shipping on returns after authorization # is…read moregiven and then refund would be made to original method of payment. NO WHERE does it state that the original shipping cost AND a restocking fee would be deducted from refund! FALSE ADVERISING!!! Do not do business with this dishonest company!!!

there home page states free shipping totally not true.. they said the rug was already discounted…read moreand cant go any lower.. sounds like scam to me.. the shipping would have been 22$ no big deal to me.. the guy at the store said management is aware.. i guess they don't care! thank you all for reading my post.

I bought a used sheepskin rug, and I was expecting it to look and feel a little nicer so I thought…read moreto look for a business to help me restore my sheepskin rug (it's real sheepskin). To my surprise, several rug cleaning businesses declined to help me with my used sheepskin rug. When I called superior rug services, Shane answered and asked me to stop by to see what they could do--Shane clarified that sheepskin restoration was not something they typically did, but he said that he could try to wash the rug and do the best he could to restore it. He gave me a quote, and I agreed. He told me it would take about a week. One week later, Shane asked me to stop by and pick up my restored sheepskin rug. Upon review, the sheepskin rug looked and felt softer and cleaner. Absolutely no damage to the leather backing. I appreciated Shane helping me out, even though they do not typically work with sheepskin rugs. If I buy another used sheepskin rug, I look forward to taking it to superior rug services for any restoration that might be needed. Five stars.

Hi, I just want to acknowledge the amazing service from this company, they washed my rugs and…read moreOMG!!! they turned out amazing like brand new, also a big shout out to Juan amazing worker and very professional. Thank you Juan for the great work you did on my rugs

I had a very good experience. The gentleman who washed my rug was very kind, polite, and…read moreprofessional. He did an excellent job and I'm very happy with the result. Thank you for the great service. I highly recommend it and I will definitely come back again

Bought a beautiful colorful Persian rug here. The quality is gorgeous and the service is wonderful…read more Looks amazing in my our dining room! We have eclectic modern taste, and Persian rugs always have a classic vibe and add that warmth and texture. Love!!!

Patricia was great! She helped us with our complicated order and countless receipts.. We love…read moreshopping here !

Came in for their wedding registry event and had fun! We were unfortunately booked in for the wrong…read moreweekend, so our names and info weren't on their paperwork Prices are pretty high, but looks like better quality.