Bought furniture items from this establishment on two occasions and each time I was disappointed in…read morethe quality of the furniture (rocking chairs) and the customer service support from Douglas. I always liked their designs and selection of household furniture but their customer care could stand some improvement

Great high end furniture ! One of the last stores that actually has good quality furniture . Its…read morefamily owned and operated and been in the area for 50 plus years . If you want furniture to last this is the place to go.

My buddy was in the market for a sectional couch and we stopped at this massive show room furniture…read morestore, they have a variety of options to choose from and friendly staff. We were assisted by Mr. Norlan Castillo who worked with us to make a final decision on a beautiful sectional couch for my buddy's apartment. Good value as Mr. Norlan made every effort possible to get us a great and fair price. Worth a look if you're in the area, quiet, plenty of parking, nice neighborhood.

I don't even know where to start…read more.. If you've ever walked into this place, you'll notice nobody wants to be there. It looks like the employees hate working there. Against my better judgment, I walked into this place, looking for a kitchen table and a sofa table with stools. I ended up buying a kitchen table that I liked, and I also liked a sofa table that they did not have in stock at the time. The gentleman ordered it for me and said it would be shipped out to the store and they would call me once it was ready for pick up. We went around back, picked up my kitchen table loaded it on my truck and drove home. I waited a few days for the sofa table. No big deal. They called me and told me it was ready so I show up and there's a box waiting for me in the rear of the building. I explained to them that I did not know it was going to be in a box otherwise I would not have ordered it at all. There is a tall black gentleman with braids in the front of the store, was extremely rude. He jumped at the chance to tell me... "You signed for it. There ain't no returns. Everything is a final sale here. You should read what you sign for" (which I agree) but the attitude I could have done without. First of all, no one was even talking to him. He did not greet me. He saw me at the front door and walked right past me like I wasn't there & didn't bother with me. (Yes I looked a mess) but that's no excuse. It looks like he's just ready to argue with whoever walks in the door. He's been working there for a very long time so I'm sure they won't be getting rid of him anytime soon, but I think people should know what they're dealing with at this location. So I walked back into the store and asked them if there was an extra charge for the build. There was a woman that said we don't usually build anything, but we will do this one time as a courtesy. I really do appreciate that the woman was actually helping... but that was only after I called the customer service line. I had many people tell me they were unsatisfied at the store, and I still went against my better judgment and walked in. Shame on me, it won't happen again. Next time, give people all the information and let them know that they will have to build it themselves when they get home. I could've went to IKEA if I wanted to build my own furniture. Sad.

Just spend the extra $ and buy something that will last 10 years…read more My furniture after 6 months was already looking back now I'm having to replace it. Saving money always bits you in the ass, by good stuff u only need to buy once's buy junk u going to pay few dollars less but will have to buy every year, you end up spending more stupid me for trusting ppls words.

My 2nd time back here and service was just as good as the first time! Everytime I come here they…read morehave a good amount of customers. They are very good at acknowledging and assisting everyone that walks in their doors. Tim has helped me my both purchases here at Tempo collection. First was a cofeee table and just recently I bought this lovely chest drawer. It looks great! And the best part is I didn't have to assemble it, it comes assembled! Definitely Coming back for my couches next. Thanks Tim!

We were in search of a new couch for our new place and we are so happy we came here and found our…read morebeautiful couch! Upon arriving we were greeted by staff and Traci helped us throughout our time here. She was really welcoming and she heard what we were looking for and gave us options that we were interested in. The place is clean and the options are soo good. I was able to customize how I wanted my couch, on my fabric! They have so many options on fabric and throw pillows! I was able to change the side of the chase on my couch and the firmness! They have beautiful artwork and I was able to grab a nice rug too! Ugh it was honestly 10/10 place to come to. Traci took the time to go through the fabric colors and patterns with me and swatch them on the couch to see if it went well with the style I was going for. Amazing customer service amazing couch options! & great prices too!! I definitely recommend checking them out! Front staff was so nice too and Zaina was also super helpful! Will be coming here again for my furniture needs! It's always better to try it out in store! Thank you Traci !!

Great service and very happy with purchases. Everyone I spoke with was very helpful and I really…read moreappreciate delivery and in-home assembly.

Brought my old patio furniture cushions here to be reupholstered, and they did an amazing job! The…read morestitching and attention to detail that they put into their work is top notch. My outdoor couch looks brand new again.

We are so pleased with the quality and attention to detail on our cushions. This kind of…read morecraftsmanship is not very common anymore. Also, Caluco was so good at communicating with us through this process. We were grateful for such good service and professionalism. Definitely pleased with their work.

after only 3 years the floors are already cracking, peeling and lifting!…read moreThey claim to have a 25 year warranty! It's bullshit! worst place poor service and really crappy installation!

I regret coming to this business. We like the material but our regret comes from the service we…read morereceived. The people in the showroom aren't much help. They seem too busy to help. On pickup day one of their workers hit our truck while loading the material. He said it wasn't him. It's our work truck so we didn't make a big deal of it. After we installed the flooring I called to ask if they can get or had transition strips that would match the flooring I purchased from them. They said they would be able to order it the following month and that they would call me back when I could order it with them. I never received a call back. Overall he price was not worth the experience/service.

A unique place to purchase a sofa. Try on the model sofa, decide on the number and fill of the…read morecushions, adjust the seating height and depth, select the sofa's feet, and select from an array of fabrics. The best part is your working with a designer whose goal is your overall comfort. Purchased two sofas, glad we did

Loved this place and was sad to see it go . The owner is a wonderful woman . Another business gone…read more. Too bad because she will be greatly missed .

We were referred to Lisa @ Wicall's Carpet & Vinyl by a close friend. We went in and discussed…read morewhat we were looking for and Lisa made an appointment to come to the house to do an assessment and also to measure. Lisa came to the house, we discussed what we thought we wanted and she made some suggestions. A few days later we went to the Wicall's location, Lisa showed us what she thought would fulfill our needs and then allowed us to take 5 samples home with us. Once we had made our decision and choose the flooring we wanted, Lisa sent in her installers and they were done in two days. Excellent job, wonderful price and happy with the result!

Lisa and her team have GREAT customer service and very competitive pricing. We have done hardwood…read moreflooring and carpet from her company. Will definitely use again.