I have been working with Kevin Tran and Linh Tran for 7 years. They manage a rental property for…read moreme in the Dallas Metroplex. They are exceptional! The service they provide is prompt, reliable, professional and really helpful. If there is any problem, they are quick to let me know and also quick to remedy the problem. I have gotten good advice from them to help me maximize my income while maintaining the value of my property. I have had 3 tenants and when a tenant left, they found another tenant quickly, so that I had very little time when I was not receiving rent. They are always very friendly and a pleasure to work with. I recommend them highly!

Kevin was very prompt to any questions or concerns I had with the property. He was very attentive…read moreand got them resolved in a timely manner. I've never had a better experience with a property manager. Thank you Kevin for everything you've done to make my rental experience the best one yet.

Properties are very well maintained! Great about getting issues fixed quickly! Couldn't imagine…read moreusing any other property management company.

From the owner: * Leasing & Management Specialistread more

I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

Unprofessional, I was lied to and feel like making their money was the only concern. Unless you are…read moremaking them money they will ignore your requests. Having compassion and just a little understanding can go a long way.

As the builder of the home Kimberly Vo's clients purchased, I had a fantastic experience working…read morewith her throughout the process. Kimberly was professional, knowledgeable, and an excellent communicator. She represented her buyers with care and confidence, making sure they got the best deal possible, while also maintaining a smooth and respectful working relationship with everyone involved -- from our team to the title company and lender. She stayed on top of every detail and helped keep the transaction on track from contract to close. It's clear she's committed to doing what's best for her clients while making the process seamless for all parties. I'd be happy to work with Kimberly again anytime!

Correction -4 Stars…read more Worst company I have ever encountered. The fully earned their F- rating on BBB. This should tell you how they get positive reviews. They are either their friends/family/co-workers or they are paid for and or they are fake. Eli and Betty at Highlands Creek are the most ineffective workers. They do not go behind vendors and maintenance to ensure that all jobs are completed and performed as leasing contracts state they will be. I have been in my apartment for 5 months and still have not gotten the 4 kitchen drawers, that do not work at all, fixed. My oven will only heat to 325, and it's meant to go to 450. So, I am limited as to what I can cook. My dishwasher runs for 2 hours. I am not paying that water bill so I must hand wash everything. My HVAC unit does not work properly. I live in a townhome, so I have 2 floors. Upstairs is 4 degrees warmer than my downstairs. So if I want to be comfortable upstairs where all bedrooms are I must put my AC down to 68. That would make my electric bill close to $300 a month. This makes my apartment even more expensive than my LEASE states it will be. My storage shed door is busted and cannot be secured, and I'm on the first floor. So, I have had to get a storage unit, there's another $60 a month. Their maintenance can only be described as pointless. They close work orders, stating they were done, and never even entered the apartment. Eli and Betty do NOTHING about it. Trust me, you can easily find a better, more affordable place to live. Not to mention your neighbors leave their trash out in front of their doors overnight, so the cats and racoons tear into and leave it all over the place. And they clean their cars out and leave the trash in the space they were parked in when they cleaned them out. And Eli and Betty do nothing about it. They also play their music VERY loud/rattling your walls and yell at you if you knock on the door and ask them to turn it down. Eli will spin all sorts of stories about how things are going to be done and improved. And nothing happens. Seems the only concern Eli has is for the people from across the street park in our parking spaces. Make sure this Slumlord Management Company doesn't work for any place you want to live, it will be crap.

Well run, and efficient. Great places to live! Apartments modern and updated. Reasonable rents for…read morethe area.

I was a tenant at one of ClassicPM's properties on Lindetree Lane, Fort Worth, Texas -- and I would…read morenever recommend this company to anyone. My experience was extremely disappointing and unprofessional. After moving out, I was charged a total of $415 in unjustified fees: $300 for carpet cleaning $75 for lawn care $30 for "debris cleanup" (despite the house being left in clean condition) $10 for a light bulb -- even though I had replaced over a dozen bulbs myself when we moved in, because the majority were not working. They also falsely claimed I left behind personal items. In reality, we spent 7 months living around their leftover junk--paint cans, old wood, boxes, and expired air filters--without ever complaining. To make matters worse, the property manager asked me to vacate the home 3 days early, even though I was charged for the full month's rent. I complied, without issue. Yet instead of professionalism or fairness, I was met with exaggerated and dishonest charges. It honestly feels like they're trying to extort tenants on the way out. Their practices lack transparency, integrity, and basic decency. I've attached pictures of the clean condition in which I left the property to support my claim. I'll also be posting this experience across multiple platforms so others can avoid going through what I did. Stay far away from ClassicPM.

Classic Property Management is top notch ! Very responsive…read moreand knowledgeable! They were quick to answer my rental questions and put me at ease about renting my home after a job change came about ! Would highly recommend!

Moved in back in August. The house was a clean and nice before moving in…read more They have been very responsive on any of my request that I've had.

From the owner: Steadfast Property Management is the affordable solution to managing real estate in North Texas…read more Family owned and operated with 35+ years of real estate expertise. We are 100% focused on quality residential and commercial property management to better serve our customers and clients. We specialize in rental industry-leading management services priced to fit any budget. We do the work for you! Give us a call and see why so many people are trusting us with their assets.

Do not move here! The management is horrible! I currently have nails coming through the floor that…read morethey have known about since October and have not fixed!(Its February).. I Asked for new carpet they refused to replace it even when I offered to pay for it myself! They turn the water off without prior notification! They have towed my car even though I provided my car info when I moved in with the sole purpose of not getting towed! They also charge for trash valet that has never once took my trash from my porch as promised! Oh and the only reason they are getting one star is because selecting 0 stars is not an option.

The reviews are true! The management is horrible. The maintenance men don't do anything. The…read moreproperty is literally falling apart!!!

180 east Dallas collection are the owners operated by Zen Living!!…read moreNOT ZEN LIVING AT ALL, MOLD MOLD MOLD IN THE BUILDING AND WATER LEAKS. They will not give back my security deposit even though they sent me a final statement stating What they owed me!!! They charge water bill for each tenant and the building has roof leaks and Leaks in walls all leaks are being CHARGED TO RESIDENTS!! They have violations for Code Compliance and I have all documentation stating these facts......They do not deserve even a one star rating, I was forced to Put one star to post this review it asked for a star rating and that is why it has one star....

Speaking with Autumn, property manager of 3thousand one Apartments Crystal springs is a joke! She…read morewill tell you they're always short handed and that people that have not had any answers from the application process is at fault for not being empathetic to them being short handed. She will give you a google phone number when you ask for corporate number and act like a victim when she starts stumbling on her words. Horrible customer service!!! They leave before the office is supposed to be closed, come in late, and leave their phones busy all day. Do not move to this place or their other location because they're always short staffed and need everyone else to patient but will take your money in a heart beat! Supervisor GM Selena L hasn't replied to my email and the google number for corporate shows you exactly how professional they are. So if you want to waste your money, not get a reply, and then give you fake number to corporate, then live here!!! They'll definitely make hell a better option to live in. What a JOKE!!!

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.