We had an overall positive experience with Sebastian Moving. Angel and Angel Jr. were friendly,…read moreprofessional, and hardworking. During what can be a stressful and emotional process, it was an unexpected comfort to have kind people to chat and laugh with. They made the day less overwhelming. The administrative team was also communicative and helpful when their unforeseen delays required my move time to be pushed back slightly. I appreciated that they kept us informed throughout that process. The only reason for 4 instead of 5 stars is that I wish expectations around the moving process had been a little clearer beforehand. As someone who had never hired movers before, I didn't know what questions to ask, and I underestimated how much time was involved in preparing furniture and loading everything safely. A more detailed overview of what to except--like how the estimate translates to the actual moving day--would have likely helped me feel better prepared. In hindsight, I wish I had taken advantage of their in-person or virtual walkthrough service, as I'm sure it would have provided a more accurate estimate and helped set my expectations for the day. Overall, I'd recommend Sebastian Moving and would consider working with them in the future. The team worked hard, treated us well, and helped make a stressful day much easier.

Sebastian Movers and More were "The Way to Go."…read more Jose Armando & Carlos (my movers) were really nice, they were both very professional. Jose & Carlos showed up on time & they cared about my stuff. They were considerate of the boxes that said fragile. What I liked most about the company was they offered an excellent value estimate, which actually came in under budget. I'll use Sebastian anytime/next time I move.

Scam alert. Moved in, in April. August rent doubled from $60 to $120. They say they sent a…read moreletter, never got it. I would have vacated before auto pay for August if I had. When I called they offered to lower to $99 and acted like they were doing me a favor. DO NOT RENT HERE

most pleased with my experience thus far. i'm a customer at the Lee Rd., Orlando, Fl location…read more Jerry Spelman is my property manager and she blows me away with her willingness to provide the best service. years ago i used a different storage company for my needs, and the site manager left a bitter taste in my mouth (figuratively speaking). this time around, when needing storage, i was apprehensive. Ms Jerry's attention to detail & people skills (professionalism) make me happy with my choice.

I love the upgrades that the new management put in. I've been here for a while, but this is much…read morebetter now. Thank you!

Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.

Awful. I moved out of my storage unit over 8 months ago, and I was told "all you need to do is take…read moreyour lock and key with you". There was no paperwork to sign to cancel your services which I thought was strange at the time. After 8 months of being continually charged, I called and was met with disrespect, nasty attitudes, and no resolve. There are no managers there, and the teenagers they hire to work there have the most atrocious attitudes. I've disputed the charges and to date still have not had anyone take the time to reach out to me. Dont waste your time and money-- truly the worst experience.

I have had a unit here on and off through the years for business and personal use. They keep things…read morewell maintained, safe, and the staff are friendly and helpful.

Great place to store. The facility is clean. The staff provides great service. It has 6 floors. Two…read morelarge elevators, plenty of carts to carry your items. Pricing is the best around. Its easily accessible right off I4 Downtown Orlando. I recommend this place if you are looking to store Downtown Orlando.

The inside looks clean however there is a big mice infestation going on the the unit. I pay $300 a…read moremonth which is a very big expense. I spoke with the front desk about it and it pretty much was down played as if it wasn't a big deal.

Absolutely excellent communication, very transparent with the quote we received, and very…read morecompetitive/reasonable price. We ended up not using them since we have a local friend helping with our move but plan to reach out and use them the next time we need a mover.

I would NEVER and I mean NEVER do business with this company again. I would NEVER recommend or…read morerefer them to anyone. I got an estimate from them to move my stuff they quoted me $685 when the time came to pay it was $2600 and not to mention the iPad that they use for you to review, make payments and sign had a different amount than what I received on the Docusign. I questioned it and had the them lead call them because the amount she seen was also different. There were 4 different amounts. When she called to check on it the manager a lady was so rude to her and me, she told the worker that the customer should never see the iPad amount??? How when the customer has to review and sign. Anyway it was four movers a lady and three men. To me they were extremely nice and worked hard however after some days I noticed that my beds in some of the rooms were not put up, the glass on my patio table right now is still outside leaning up against the wall, the washing machine is missing all for legs and the dryer has some scratches and they never brought the vent in to the dryer and when Best Buy came to connect the washer and dryer I had to buy another vent for the dryer. And to think after paying the amount I paid I still tipped them all $50 a piece. I'm definitely going to file a complaint with my proof of different amounts I have as proof to the Better Business Bureau. This company is a waste, scam and fraud. It was my fault for not doing my research on this company and now that I'm thinking about it where did my $100 deposit go to? Hmmm