My 2008 Chevy Trailblazer was towed on Saturday 07/11/26 which I knew that they are closed on…read moreweekends. I get no notifications from the staff at all. I had to call them and they explained that they are servicing by appointments only. Vehicle was diagnose on Wednesday 07/15/26. Got a call with the estimate I was not pleased. Adviser also stated that my rear shocks are leaking. They replaced the shocks in question last year and per advisor out of warranty. I tried calling the owner Curtis and front desk daughter in law stated that he was busy. They did not even say that the owner can call you back. I picked up vehicle today Thursday 07/16/26 and both front seats grease stains. I have been a loyal customer with D'Addario's for a long time with no issues. But this service was horrible and customer service was horrible. Not sure what happen to them. Not going to use them ever again from this horrible experience.

I recently visited D'Addario's Auto Shop based on the positive reviews, but unfortunately, my…read moreexperience didn't live up to the hype. While the staff was friendly enough, the service I received left much to be desired. It took much longer than expected for a relatively simple repair, and I wasn't kept in the loop during the process. I had to call several times to get updates, which was frustrating. When I finally got my car back, the issue I brought it in for wasn't fully resolved, and I ended up having to take it to another shop to get it fixed properly. On top of that, the final bill was higher than the initial estimate, with no clear explanation for the additional charges. I appreciate that auto repairs can be complex, but the lack of communication and transparency was a real disappointment. If you're looking for a better experience, I highly recommend heading over to Midas on Weston Street. They are transparent, quick, have reasonable prices, and if you stay, you get to see your car get worked on! I wish I had gone there instead.

My old Subaru needed a lot of work. It took more than one trip to get it all fuxed. Lex is close…read moreenough to my house that I could drop it off and walk home. Their work is good, their prices are fair, and the service was friendly. Of note is John, who works the front desk. An experienced mechanic himself (sidelined because of a back injury), John is a real people person and loves what he does. He is knowledgeable and able to answer a lot of preliminary questions himself. He even went out to my car to check out a question I had. Let's face it: auto maintenance is expensive, and the older your car is, the more repairs it's going to need. Having a mechanic you can trust is essential. Lex is my place.

I called to get a quote on a transmission. After they gave me the price--which included the cost of…read morethe transmission--I told them I had my own transmission. They said they don't install customer-supplied transmissions and immediately hung up on me before I could say anything else. It was very unprofessional.

Michaela the store manager was excellent. My wife was just in an accident and needed her suspension…read morechecked . Michaela explained the problem and told her tech's what to do. Michaela has me as a customer. Thanks again

Needed a tire patched. Made an appointment for 10am. Showed up on time. They didn't bring my wife's…read morecar into the service area until a little after NOON. I didn't get out of there til a bit after 1! What was the point of making an appointment? Also I noticed that all the required paperwork from the DMV and town that they had posted was expired, so that was fun. Tire patch was 42 bucks, not great not terrible.

Kind, professional, knowledgeable. I appreciate their attention to detail and quick and efficient…read moreservice. Great place to get your oil changed, and other services are available as well.

Super quick stop for emissions testing ($20). They got me in right away even though I didn't have…read morean appointment. Staff was helpful and friendly and had me on my way in no time. If I need an oil change I will plan to come here as well!

OK, let's start this for you by saying that I've been going there for years and I've never had a…read moreproblem and that's why I continue to go there However I haven't been there in a while So I went there the other day and let's just say it's not as efficient as it used to be. Every time I've been there, I've been in and out under a half hour and it almost didn't matter how busy it was I went there Friday, July 10 just after work around 4:30 when I pulled up there was two cars ahead of me. You can't really call yourself in economy oil change place when it takes almost 40 minutes before you call me up to the counter to collect the bill and you're not even done with the oil change yet. But that's not my biggest complaint My biggest complaint is, I could hear them talking about how they're having trouble with my car hood from the lobby and full disclosure. I've never had any trouble with my car ever in my life. This is not a situation where I knew that thing was messed up and blah blah blah. Negative Never had a problem with my car hood So then one of the workers there calls me up and charges me for the oil change and then immediately casually mentions that they're having a little trouble closing my hood, but should just be a couple minutes. As soon as I sit down, he calls me back up like immediately And says hey, come here let me show you. I'm not sure why he had me go sit down or tell me that something should only take a minute when he didn't have an idea of how long something would possibly take but that's another story I guess So I go back to where they're doing the work on the and I stand next to the at what they're talking about and they say they can't get the hood closed, but they're willing to take apart the to rectify the problem, but it's gonna take a couple hours Well, I didn't have a couple hours to wait so I told them that I'm all just gonna have to drive off and then they said well you can't drive like this due to the fact that the hood will pop open. I was a little discussing that they didn't tell me any of this until immediately after they charged me. I was super annoyed full disclosure. I'm not the best at controlling my anger so I just called my brother who and if this a big fix and if I can just drive it away. He told me not to worry about it and that there's a secondary catch and that the hood won't pop over and I can drive it away and he'll take care of it. Funny these guys didn't even know that Whatever I guess I'm just pissed that after they immediately charged me they brought up the issue. I felt like I shouldn't have been charged for the oil change considering my hood was completely fine driving in there. I would definitely not recommend going there in Glastonbury Connecticut due to the poor customer service They have my information do you think I've heard from them to see how my hood went or that they're sorry for the inconvenience..... nope Do not go to the Glastonbury economy oil change if I could give zero stars I would Brian Sulliman 860-604-1156 I never leave bad reviews so here's my personal cell phone number if one of them or the company wants to get a hold of me I'm not expecting anything though

I have been coming here for years, they have always been fair and always do a great job. Thank youread more

I got a full synthetic oil change here today and I was out in less than 10 minutes! All the shop…read moreguys were super friendly and helpful. My dealership wanted to charge me nearly $200 for a full synthetic oil change.... Wack. The dealership has also been known to keep me sitting there for 2+ hours. I got my oil changed here for under $100 and under 15 minutes. Highly suggest stopping by this place. 10/10

I took my 2009 Mazda 6 to Mobil One Lube, and they completely wrecked my car drove the car for 45…read moreminutes and there was coolant in the oil. this was about a year ago for some reason this post was not uploaded.

I'm pleased with the straight forward,honest and polite service…read more These folks are now my automotive "go to" people. I've been living in Hartford for over 20 years and I'm embarrassed to admit that I haven't been here sooner.

This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

First and last time to go to this Jiffy Lube. Had to fill out my own information on the tablet, My…read morecar takes 7 quarts of oil and Rayon put 5 quarts in and checked the dipstick then added more and checked it again then put the dipstick in and added oil until it was full I hope because he never showed me the level on my dipstick. Never checked pressure in tires but the receipt says the pressure was checked. Expensive compared to Valvoline and Mobil 1

1week after I got my oil change done here I noticed oil leaking underneath my car in my driveway. I…read moregot under the car and realized my oil filter was barely tightened. Would not recommend going here. Not going back.