RSW Sets the Standard for European Auto Repair…read more I can't say enough great things about RSW! They did an outstanding job repairing my BMW -- truly first-class service from start to finish. The entire team is attentive, professional, and quick to respond. Derek kept me updated every step of the way with clear, thorough communication and accurate estimates (no surprises, which I really appreciated). Their guest lounge is also the nicest I've ever experienced at any auto repair shop -- spotless, comfortable, and thoughtfully designed. RSW sets the bar high for quality, integrity, and customer care. Highly recommend them to any European car owner!

Horrible, awful experience with RSW! This is a long review, but I wanted to provide enough details…read moreto show how bad of a business this is. I went in for an AC fix (no cold air). I told them upfront that I had already recharged the refrigerant. They charged me $400 to diagnose the AC issue by vacuuming and recharging the refrigerant, despite me telling them I had already done so. Their "master technician" said that the AC compressor had melted on the inside, and that I needed the compressor, condenser, and evaporator all replaced for almost $5000. They said they also found a coolant leak, and replaced the coolant expansion tank for the high-temperature circuit. After replacing that expansion tank, they say they ran a pressure test, which showed a new leak that is, and I quote, "gushing coolant". They wanted to charge $1600 now to replace the radiator. I tell them not to do any more work (they had only recharged the AC system and replaced the coolant expansion tank at this point), and that I would be taking the car home as-is. I was warned that I "wouldn't be able to make it down the road without overheating and potentially destroying my engine". They made me sign an "unsafe vehicle" waiver. I turned the car on, saw no leak, and drove home just fine. The temperature did not deviate from normal. At home, I saw that not only was the high-temp expansion tank full of coolant, but they overfilled it. I drained it to the appropriate level, ran the car for a bit, and again found no temperature issues. However, I noticed the low-temp expansion tank had no coolant in it. I filled it, then saw coolant leaking from the low-temp radiator and where the coolant hose meets the expansion tank. I took both expansion tanks out, and re-installed. This fixed the leak between the expansion tank and the connecting tube (obviously didn't fix the leak in the low-temp radiator). I replaced the low-temp radiator myself, which resulted in the low-temp coolant circuit now holding coolant properly. Tada, my AC works perfectly! Turns out that when the low-temp coolant circuit runs dry, the compressor won't turn on (to protect itself). To put the cherry on top, I did a pressure test on the high-temp expansion tank that they replaced (I made sure to get the replaced part back). It did not leak, meaning it never needed to be replaced at all. So to recap, I paid $1300 for them to replace a completely functional part, recharge a just-charged AC line, and not solve anything. Meanwhile, they tried to charge me an additional $6300+ to replace the compressor, condenser, evaporator, and high-temperature radiator, when in reality, NONE of those parts where faulty. All of the above is purely fact-based. The following is my analysis. It seems there are two possibilities: either they repeatedly failed to correctly diagnose and address the issues, opting instead to replace parts indiscriminately, or they deliberately attempted to exploit the situation for financial gain. Here are things that just don't add up: - How did they come to the conclusion that my compressor was broken, and destroyed the entirety of the AC system with it? (it hadn't) - Why did they replace parts in the high-temp coolant system, which had zero relation to the AC system and low-temp coolant circuit? - I believe when they replaced the high-temp expansion tank, they pulled on the low-temp expansion tank connecting tube, which created an additional leak (I fixed by just re-attaching). - Why did they believe there was an issue with the high-temp coolant circuit to begin with? Anybody with two eyes would be able to open the high-temp expansion tank cap, and see it was full and not decreasing. - If they replaced the high-temp expansion tank and then ran a pressure test, how did that result in a pressure-induced leak in the low-temp radiator? Those systems aren't connected. All I can say is that I would never, ever give RSW my business again. I attached a picture of the overfilled high-temp coolant tank, and the hole in the low-temp radiator.

I am not even sure how many decades it's been since I had any car I drove daily, serviced in few…read morehours when parts were required. Heard squeaky, pulley noise under the hood and made appointment later in the week to drop it off with A-1. En route to work on 287 the pilot went bad, serpsntibe belt came off and I was like a pilot without power looking for big grass field to safely land in. I veered off of 287 at centennial ave, turned heat on and popped hood release for added ventilation and as my temp gauge showed relief I hobbled into parking spot at A-1. Assuming I'd continue one via Uber, Pete Ld his family cheerfully encouraged me to wait, citing the longest element of the wait is getting the parts delivered. 2.5 hours of wi-fi, comfy chair and good company - later, I'm on my way home as perfect as Mercedes Benz engineers would hope for. My 2003 CLK 320 Cabriolet will never see the inside of the local dealer again after 15 $$$$$$ years of service there!!! A-1 is the real deal. Rock solid. Not cheap, nor "inexpensive". Knowledgeable and accommodating!! I held 1 Star back in initial review because I wanted to see how the car drove. It rides great. That said, the quality and service along with genuinely nice hospitality while there deserves a 6 star rating.

After going through two previous mechanic shops trying to fix a misfire issue with my car, I was…read morepleased to find A1 who were able to resolve my issue. Not only did they fix the main issue with my car, they informed me of a separate problem with my wheel which I wasn't initially aware of. Repair cost half what the dealership quoted me. Professional and Honest mechanics.

My tire dropped from a 33 to a 17psi in under 5 minutes, so I knew immediately that I had a leak…read more Called to see if they could fit me in (less than an hour before their listed closing), and the manager told me to come on down. Sent my husband and it was done in under half hour. Such a lifesaver on a late Saturday afternoon when most places are closed in Sunday, and Monday is a holiday! This was the first visit with my new car, but we have used them before with my previous, and the rates have always been fair, and everything explained.

It's nothing honest about this business. I called them to get an estimate. Gave him all the…read moreinformation he requested, he gave me an estimate . I said I would bring the car the next morning. I get there and the estimate is now 3.5 times higher because he had the license plate. He should have asked for the VIN or plate number over the phone. I could given it to him and got a real estimate if he simply asked for it. I declined work at the dealership based on his estimate. Could have had the car fixed that day now I have to reschedule. I don't like my time wasted. Wont be going back.

My 14 crv had the all to common vtc actuator startup rattle. Luu's Honda repairs was highly…read morerecommended to me at another shop who didn't have experience with the problem. In one day he completed the entire job. New actuator, timing chain and related components, waterpump, oil and coolant change all at a very fair price. The motor is now running great. I Highly recommend this shop, he also does work on other models besides Honda and Acura.

I moved to the Middlesex area 3 years ago. I've had a really good mechanic who has serviced my…read moreHonda's in Scotch Plains for over 15 years. I was reluctant to leave said mechanic but his passion and his ability to provide quality service started waning. So I decided to try Luuu's Honda in Middlesex. I started with oil changes and I've been with Luuu's Honda ever since. If you want an honest mechanic that provides a great service, check out Luuu's Honda. They also work on other foreign cars.

Went to get my tire repaired. milly in customer service was extremely helpful and got my tire…read morerepaired quickly

Jeff and team provided excellent service. They were reasonable, provided me with affordable…read moresolutions and fixed my car in a timely manner. I highly recommend bringing your vehicle here for service. I appreciate the effort and great customer service provided by Jeff's team. This is my second time having my vehicle serviced here.

I just picked up my car today from Britland in Green Brook and I cannot begin to describe how…read moreamazing the vehicle looked. Not only did they fix the damage on the car, but they also went above and beyond to address some tire rim scratches not in original plan. Also the price was very reasonable, less expensive than two other body shops I got quotes from. I would highly recommend this body shop, well organized and great work.

Start to finish, their communication was wonderful. They finished our truck earlier than quoted,…read moreand it looks amazing! Worked with Louis and Stephanie.

Good guys and good mechanics and fair prices. I trust them and wish I had found them sooner.read more

Thanks to Save and Safe for keeping my car running strong for the last 7 years. I've been wanting…read moreto replace this 2004 MDX but the Truong brothers at Save and Safe have kept this SUV alive and well.

I've been dealing with New Market Auto Service for over 50 years, and never been disappointed. I…read morewould recommend their services to anyone. Thank you Joanne and Albert. Bill Katko

Fantastic quality service here!! Fair pricing and very friendly team. I recommend highly!!read more

Ben's Ok but I'm not a big fan of Elton. The guy has an attitude. For example, one time I dropped…read moremy car off in the morning about 8:30a for something trivial (I think it was a oil change and a tire rotation). I call like 4p to ask for a status and he gives me some clap trap about how I didn't make an appointment and he "might" get to it before the EOD. Gee, Thanks Elton. That's the kind of service that will make me want to look you up the next time I have a problem ! Btw, you didn't say in the morning when I dropped the car off that you "might" not be able to get to it. I've had other less than pleasant run-ins with Elton that I won't get into. They also once mis-diagnosed an engine problem I had. They sold me a tune-up when the problem was actually internal. Hey, mistakes happen and I needed a tuneup anyway (car was 10 years old and still had original plugs and wires.) I wound up getting a valve job at another place and am still driving the car, an '02 Impala, today so the tune-up didn't go to waste. With all that said, this is still not a bad place to bring your car. Elton's "tude" aside, they do pretty good work and are solid mechanics. They're just not my first choice if the problem is much beyond your basic brakes, shocks, tune-ups, LOFs, ect. EDIT (3/5/2015): Have to upgrade my review as I recently had a very good experience with Elton. He was very friendly and did not have the bad attitude that was commonplace in the past. He took care of the problem I was having with my car and explained everything in detail.

Elton and Ben always deliver Stellar Service and Fast, Affordable, Expert, Repairs!!!! Thanks to…read morethese two trustworthy mechanics, my aging Honda Pilot still runs like NEW. Going to B&E Auto Repair has saved me a ton of money and as a woman I never have to worry about getting ripped off by another mechanic ever again.

I went to my local Mavis to get an oil change and tire rotation. I didn't have an appointment, but…read moreI walked in and thought I'd take a chance and see if they could fit me in. They could not and were too busy. The manager was so nice. Without even asking, he called over to STS in Greenbrook to see if they could take me because it's only 10 mins away. They could take me immediately, so I went right over. There was a nice gentleman at STS named Leon and he helped me. I waited a total of 45 minutes.They were very pleasant to deal with and very efficient. I also got replacement windshield wipers on my car. It was a very easy process to deal with this company STS. They charged me a fair price. I got an oil change, my tires rotated,and new windshield wipers. I would definitely come here again, and I found it to be a very pleasant experience

Was completely ripped off by this shop. They called in a welder to fix my car. Not only did I pay…read moremore than double what it should have cost they didn't fix it correctly and I had to take it to my mechanic to get it fixed. I know I was over charged because my mechanic is going to charge me $55 to refix it. I paid $400 to this shop for them to not fix it. don't go here. go somewhere else.