We have tried working with a few pest companies since moving to Florida, three in Jacksonville…read moresince buying our home just 3 years ago. Knockout is the first company we feel have been direct, upfront, and honest with us. Dealing with termites is not fun, but a clear and direct plan was exactly what we needed. Michael came out and provided his honest estimate and plan for treatment. He advised us on follow-up and re-treatment as needed. Easiest decision to go with Michael and Knockout Pest Control. Communication has been excellent from the first inquiry, responsive to questions and all along the way, including through to scheduling our follow-up after initial treatment. Reasonable pricing for the services and follow up contract too. Highly recommend this company!

These guys did a half-assed rodent exclusion and an ineffective roach treatment. The roaches…read moreactually got worse after their treatment. Their rodent exclusion completely skipped the crawlspace and proved to be entirely ineffective. These feckless dimwits are now threatening to refer me to collections saying I didn't give them a chance to fix their mistakes. Not only did they come back to my property 4 times to no avail, they repeatedly missed appointments and had to be reminded to actually show up. AVOID THEM LIKE THE PLAGUE.

I wish more businesses operated like Kingfish. They are SO responsive, accommodating, and fairly…read morepriced. And most importantly- they kept the cockroaches completely out of my house!!

Great service! They were able to fit me into the schedule the next day. The tech is super nice and…read moreexplains everything. Price is reasonable and love that they will add extra services, included in the original cost, if the bug issue isn't resolved.

I have been with Orkin for almost 20 years, and their service has always been good. I've never had…read moreany trouble reaching them on the phone, the technicians are very good at notifying me when they're coming to treat my house, and they do a very good job. I've had a termite bond on my house since they began treating it, and in southeast Georgia, you absolutely need that. I recently signed a contract with Aptive Pest Control, but I decided to stay with Orkin because the service AND cost are much better. If you have Orkin, STAY with them, and if you are considering a new pest control company, I highly recommend Orkin. You will be happy you did.

Customer service was professional, polite, and made canceling my account quick and easy.read more

Yes- they canvas neighborhoods. Yes- they are in sales. I opted in because I had very recently…read morefound sugar ants in the guest bathroom and one of the bedrooms and was deathly afraid of them making it to the kitchen. I mentioned that my dad uses another company and they dropped the monthly fee- so beware, there is room to negotiate. I also refused to sign a 1 or 2 year contract. 6 months- to try and also to look around and ask dad how much he pays. So- the very first tech they sent within 30 minutes of me signing up with the salesman was great. He knew what he was doing and I trusted him in my home. I asked if he would be my service man for the duration and he told me to request him. Yeah- I tried that the very next service date that was scheduled to no avail. I even told the next guy I wanted him and he said he would note it to the scheduler. I am 6 visits in all with completely different people. I have one more left in my contract and I will be cancelling. I like consistency. One of the scheduled days was rainy- aka- they couldn't really preform the service and I had to request the come out again because they never rescheduled a follow up to complete the service- even though that service tech said he would make sure they scheduled a follow up. Dealing with too many different faces and calling them is a joke, I am just a fee- not a person. Also- there are scheduling changes that sometimes happen after your service tech no shows. I get weather and/or having a longer service at another home- but communication is always key in any business. Ezequias was the one tech I really liked. I didn't meet half the other ones because they came while I was at work. He also trained 2 of the other techs I met and talked to. And yes- there is an early cancellation fee and that first tech went over everything in the contract with me to make sure I understood everything.

Unfortunately, I now understand why all the reviews say what they say. Tried to simply cancel today…read morewhich should've been an easy phone call. Understand they don't want you to cancel and will try to keep you, but this guy would not give up. I said multiple times I did not want to transfer our service and he kept on. I finally had to be ugly about it because he would just not stop. I should not have to say "no, I do not want to transfer please just cancel" 6 times and then have to get stern for him to listen. Very frustrating. Not how you keep a customer and certainly not a way to get referrals to your company.

Mike does a great job! Always on time and super thorough. We really like that most of the focus is…read moreon the outside of the home, keeping the inside pest free. Keep up the great work!

We had two inspections done for two different houses using this company. The first, I apologize for…read morethe lack of professional behavior of the seller. I unknowingly subject the inspection team to someone who refused to get dressed! The seller was in his underwear and flat out refused to get dressed. The seller wasn't even supposed to be in the house, he lived in a different state and drove in the night before the inspection. Even the sellers realtor was mortified! The inspection went on, we refused to reschedule- after all that- the seller disclosed more information about the house that left us no choice other than to back out of the contract. Funny enough, the same team ended up doing the inspection for the house we bought. My father-in-law met them at the house to review everything with them and they joked about the crazy Texan from the first house. The house we ended up buying had a bunch of minor problems that we are slowly addressing. The report they provided is my hit list to fix around the house. Per my report, electrical seemed to be the most pressing issue and we had an electrician give us a quote even before we owned the house. The detail that goes into a home inspection is incredible. Some things are easy fixes and others may require professionals to fix. I appreciate the thoroughness of the inspection. Dad appreciated the levity and joking about the previous situation. The report comes with pictures of any issues they noted, as well as an easy to follow summary with red triangle alerts for the most pressing items that need a professional to handle, a blue tool icon for things that a handyman could fix for us and a minus icon for projects that we could do ourselves and/or get a handyman for. As with any inspection- no one catches everything. We discovered a leak in the roof near the chimney after buying the house. All in all, I was pleased with the inspection and report.

The quality and service Turner Pest Control is well worth the price charged!!…read more My service technician today (1-5-26) is wonderful! Randy Davis from Shadow Creek Drive.

I was a Turner Pest Control customer for 11 years. I have now canceled all services -- pest control…read moreincluded -- and this is why. On March 30th, a technician performed a granular fertilizer application on my entire lawn (or so they said they did). Their own inspection report (Invoice #A621944902) documents Time In: 1:40 PM, Time Out: 1:47 PM -- a 7-minute job. The result was uneven, striped fertilizer coverage across my lawn. See my photos. I reported the issue. A return visit was scheduled for April 30th. No one showed, and no one called. When I followed up this week, I was told a manager would contact me upon arrival. A technician arrived on May 7th and performed a re-treatment, but no manager appeared, and no one addressed the damage or took any accountability. Their pest control service is competent. But this company wasted my time, damaged my yard, and never took responsibility. I shouldn't have to fight this hard for a service I'm paying for. I would not recommend Turner's lawn care program, and I no longer trust them with any of my services.

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!

I was looking for a reasonable and professional company to handle my lawn and pest control needs…read morewhen I was introduced to the pros at Once Source Pest Control. I have put a lot of effort in my lawn and wanted to protect my investment. They understand my needs and put together and affordable program that keeps my yard looking great and pest free. I highly recommend One Source Pest Control and their superior customer service. Brad Bradner

From the owner: One Source Pest Control provides expert pest control, turf fertilization, and termite prevention in…read moreJacksonville, FL and surrounding areas. We protect homes and businesses with safe & effective treatments for pests, lawn health, and termite defense. Our customized solutions ensure long-term protection and customer satisfaction. Contact us today for reliable pest management!