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    Pet Barn

    4.0 (1 review)

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    15 years ago

    Helpful 1
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    PetSmart

    PetSmart

    (39 reviews)

    Awful very rude staff I wanted a hamster they wouldn't sell me one because the cage I had at home…read moreneeded to be set up it was already to go just needed to throw the stuff in and the hamster they told me to go home and set it up then come back I live 45 mins away so no I do not recommend them go to Petco very nice place to shop

    MILLBURY, MA PetSmart Grooming Salon This review is only for…read moreEmily M. I want to warn other dog parents to stay clear of her at all costs. Caylee, Sadie, and Danielle (No longer there she opened her own grooming salon) are fabulous. Caylee does a beautiful job on our standard poodle. Sadie and Danielle groomed our late toy poodle. We were always thrilled! Caylee had to cancel our appointment, so we booked Emily because the man that called recommended her. We bring our dog to be groomed every month, so when Emily made the snotty comment that she was a mess when we dropped her off yesterday, I KNEW that she wasn't very good. I mean for goodness sakes, we bring her more often than most people. Were you trying to cover up that you do a terrible job? Caylee never makes rude comments and makes her look like a beautiful princess. Emily hacked her. She shaved her tail without permission. It looks like a RAT'S long shaved tail!! I have never seen anything so terrible. Emily, how dare you! You should be ashamed of yourself. If you had called I would have told you that we would come and get her and don't you dare shave her tail! Yes, we will go back when Caylee can groom our little girl again. I would leave a picture, but I won't embarrass my little girl. She knows she looks ridiculous. I can't believe we paid $150.00 to be devastated. I hope my warning helps other sweet dogs from this horrendous experience. Emily: MINUS 1,000,000 stars Caylee: 1,000,000 stars times a billion Sadie: 1,000,000 stars Danielle (no longer there): 1,000,000 stars

    Petco

    Petco

    (45 reviews)

    My advice? You can find everything at Petco online cheaper…read more If you MUST shop here - go at night and never on a weekend. EVER. They do have the Vetco Clinic for cheap vaccinations but you guessed it.. they try so very hard to upsell you on shots your dog may not ever need in its life. It IS cheaper than seeing the Vet, but you do have to wait your turn. I wouldn't come for the grooming.. I have heard some horror show stories but if your pup needed a quick nail trim I cant see the harm in it. That said the staff is actually the shining star of Petco. They really have been very sweet to my dogs and assembled a crate when I needed one on the fly right at the checkout.

    If I could rate them 0 stars I would! I took my mini cockapoo there and explained to the groomer…read more(Alyssa P} how I wanted my dog groomed. My dog weighs 19lbs soaked and wet, she told me to pick him up in four hours which I still don't understand why so long? Sure enough I picked him up four hours later and my dog was butchered! What she did was take a clipper and zipped him all over almost to bare skin. No sheers were used what so ever! In my honest opinion, it was done deliberately. Cockapoos are hypoallergenic and have long, thick, curly hair which can be challenging to groom if you don't know wtf you're doing. And to top it off, they have the customer pay then they bring out your dog after you leave a tip. To all dog owners, if you truly love your dog, I advise you to stay away from this shit show. I am very proud of myself for keeping it together and simply walking out. Seriously guys, stay away from this disaster, your dog deserves better.

    PetSmart

    PetSmart

    (33 reviews)

    Wife decided she wanted to get a small aquarium. We stopped in and started browsing around. Getting…read morea fish was not a simple as I thought it would be, lot's of choices sizes of tanks, what fish goes with what etc. After a while we determined that we were on out own since the staff members were too engrossed in their own conversations to assist any customers. We also saw others in the same predicament. Okay, so we gathered what we thought we needed and went to check out. One register open. The lady checking out was obviously a cat women, one full carriage with individuals cans. The clerk is ringing up her order and carrying on a nice conversation while the line grew to ten people waiting. The blue shirted workers continued their apparently very important conversation. Finally, one worker came out of somewhere and open a second register and got the line moving. This store seriously lacks management.

    This review is only for Emily M. I want to warn other dog parents to stay clear of her at all…read morecosts. Caylee, Sadie, and Danielle (No longer there she opened her own grooming salon) are fabulous. Caylee does a beautiful job on our standard poodle. Sadie and Danielle groomed our late toy poodle. We were always thrilled! Caylee had to cancel our appointment, so we booked Emily because the man that called recommended her. We bring our dog to be groomed every month, so when Emily made the snotty comment that she was a mess when we dropped her off yesterday, I KNEW that she wasn't very good. I mean for goodness sakes, we bring her more often than most people. Were you trying to cover up that you do a terrible job? Caylee never makes rude comments and makes her look like a beautiful princess. Emily hacked her. She shaved her tail without permission. It looks like a RAT'S long shaved tail!! I have never seen anything so terrible. Emily, how dare you! You should be ashamed of yourself. If you had called I would have told you that we would come and get her and don't you dare shave her tail! Yes, we will go back when Caylee can groom our little girl again. I would leave a picture but I won't embarrass my little girl. She knows she looks ridiculous. I can't believe we paid $150.00 to be devastated. I hope my warning helps other sweet dogs from this horrendous experience. Emily: MINUS 1,000,000 stars Caylee: 1,000,000 stars times a billion Sadie: 1,000,000 stars Danielle (no longer there): 1,000,000 stars

    Pet Barn - petstore - Updated May 2026

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