I had an issue, at first the receptionist wasn't very helpful. The next day I got a call from I…read morethink the manager and she was helpful and resolved the issue.

They are great. I have been there twice with my dog. The first time he was sick they saved his…read morelife, they weren't even sure he was gonna pull through and he did. The second time he started getting sick, they hurried up and stared checking him over and got him on meds and sent the notes to my regular vet to do a follow up with.

I hate to have to write this, but I feel it must be said and may help another family. I've been…read moregoing to Middletown Animal Clinic for years with various pets over the course of 20 years. Even after I moved to Morgantown, I would still take my pets there. However, I strongly encourage you to find another vet if you ever feel something is not right with your animal. We took my 3.5 yo dog to them 8/28 because she had been up all night running around in a delirium and biting at her private area. She seemed to have difficulty going to the bathroom as well. They got in her and without running a lab or urinalysis said she had a bad UTI. She was given 21 days of antibiotics, antifungal (which I was told by the vet tech was a steroid), and previcox for pain. We immediately started her on the meds. It didn't seem to help so we called the next day knowing it may take 24 hours. The vet called in Tramadol for pain (which we found out is not even an effective pain meds for dogs). She had a follow up in 2 weeks 09/02. During this time she started exhibiting very anxious and aggressive behaviors. She seemed scared to go outside and was just off. We took her to her checkup. Due to Covid restrictions (which I get) you cannot actually see the vet. My husband took her. He said the tech ran her outside and said someone will call you. It was raining that day, god forbid they get wet to talk to you about your family member. He sat there for nearly 20 mins and the vet called. When she (Dr. Fraley) called she just rattles off information as quick as possible and doesn't even listen or address her behaviors. He asked that she call me to talk. She said she would at 230pm. I had to call her at 330pm. I asked her about the meds and my dogs behavior to be told to put a thunder coat on her and we can talk about anxiety meds. When I tried to tell her it was only recent I was dismissed, as she wanted to talk/push surgery for the UTI (first one she had in 3.5 years....not my main concern) We finished her meds. She slowly stopped wanting to eat and became very lethargic. 09/11 and 09/12 it eas evident she was sick and had been off meds for 5 days. We took her to Cheat Lake Hospital. She is now hospitalized with liver ALT enzymes at over 1400 when normal is under 125. They are running multiple tests to determine what is wrong. I am a complete and total mess. She has never been away from us for 1 day. My point is I knew her behavior wasn't right and the answer wasn't a damn thundercoat or more meds. Had they ran labs the first time we took her almost a month ago we may not be in this situation. Please send good vibes to my sweet Mazzy and don't be afraid to speak up for your pet. You know them best.

Brought my dog in for acl repair. Very friendly and very informative staff. The best part is our…read moredog had 1 torn ACL and the other one was tearing. We werent sure if both legs needed surgery. The vet said they didnt know if they were going to do both or not till actual surgery day. Well we trusted them and our dog went under. They called us right after they were done telling us everything went well and that they only had to do one leg. I am glad they were honest and didnt use my pets life to make more money from us.

My pets have been seeing Dr Hartman for years. She's wonderful and the entire Team there is so…read morefriendly and accommodating. My golden retrievers get so excited when we pull in or even when they hear the automated vm message that plays when you call the office. They love it there! I also have never had to wait more than a few minutes. In and out with ease. Unlike other over crowded facilities in the vicinity.

If I could give negative stars I would but, yelp only allows for a 1…read moreLet me start by saying how very VERY expensive they are, I know this because 1, we brought our animals there for years and we found out because we moved and started bringing our pets: 2 dogs and 1 cat somewhere else only to find the Whitehall Animal Clinic charges 3 to 4 times and sometimes more than our current Vet. The care and bedside manner WHC gives is subpar at best, again this is from our experience. They literally only cared about our $$$. The real reason I'm here. My daughter age 24 brought her cat there for unexplainable urinating everywhere. Testing was done and the diagnosis was diabetes , this bill for my daughter was over $500.00 with another $400.00 for the insulin and monitor...ect (They prescribed the most expensive medication)so I told my daughter to get another opinion from our vet. My daughter had her appt with our vet today and $88.00 later they determined the cat had a UTI. Now let me say that our vet is an hour away from Fairmont and the only reason my daughter didn't transfer her pets sooner. So I called and spoke to the office manager to see what they had to say, IE: apology or a possible reimbursement of some of her money.."Dr Hartman diagnosed the cat and that was her recommendation DIABETES." No apology no, "we made a mistake"..NOTHING. If the RESCUED cat was given the insulin that Whitehall Animal Clinic prescribed the cat would have gone into shock and died.. So thanks for nothing Whitehall Animal Clinic. We will be letting as many people as we can know what we know now. The worst vet we have ever had and thats 40 years of owning pets. This is Whitehall Animal Clinics Response to my daughter via email: AGAIN NO APOLOGY OR WE MADE A MISTAKE THEIR RESPONSE BELOW

We have taken numerous cats and dogs to HRAH over the years and have always been met with caring,…read morecompassionate and professional staff. I have never felt that they run unnecessary tests and/or procedures. All doctors that have come in and out of the practice have been great.

I highly recommend taking your animals anywhere other than this place. I had brought my animal in…read moreto get fixed which I thought would be a simple and easy experience but I was sadly wrong. The assistant that came in seemed as though she would rather be anywhere else than helping with my pet, rude even. She didn't give me straight forward answers whenever I was asking her questions which I found extremely unprofessional. While I was sitting in the waiting room I could hear multiple workers in the back talking down about another employee, which isn't the look you want for your clinic. The best way to describe it was petty high school drama but with middle aged women. I was disgusted with how unprofessional these people where. I will never be taking my pets back here which is unfortunate because of how great Dr.Ebert is with my animals but the staff I can't say the same for.

Friendly and thorough care. Vet is well informed and helpful. Dogs liked him. We will see him…read moreagain

We have been bringing our dogs here for over 5 years, and we love this vet. Dr. Minger and his vet…read moretechs clearly love animals; they're kind and gentle and patient, and they take such good care of our boys. Every time we are there, whether it's a routine checkup or an actual problem, Dr. Minger spends a lot of time with us explaining anything we might want or need to know. He answers every question, even if we have a lot of them, and I never get the feeling that he's trying to get rid of us to get the next patient in. The prices for treatment and medication are affordable, the quality of care is excellent, and the staff is friendly and pleasant. We will keep bringing our pets here as long as Dr. Minger is practicing.