Deserves no stars. I found a cat I liked at PetSmart and I asked staff if the cat was available…read more They said yes. Ok great. We applied. Three weeks later, NO communication and we heard NOTHING. Unfortunately, the shelter called us and said they messed up our application and gave the cat away to someone else. Huh?? BUT they said they have a new litter coming in and to check them out. Ok great. We check out the new litter and . Two out of the five were already adopted somehow, despite getting the cats literally an hour ago. They didn't have name tags out and they weren't even set up yet. HOW?! There was one I really liked. Once again, I asked if the cat was available and they said yes. I told them I'll apply. I also called the shelter to make sure and yup the cat is available. Not even 5 minutes later, they called me back and were like "yeah.... Sorry, that cat is already adopted too." I get a call later at night from the friends I put as references telling me the shelter talked to them for application but sounded disorganized. At this point, there is no cat we applied for that was available, as both of them went to other families. Who were they calling for?! It's extremely sketchy. Finally, they called us AGAIN and told us to come in one more time. We gave up at that point, but went just for the hell of it, once again, basically all the cats are adopted already. They instructed us to go to their actual shelter (this was all PetSmart) and we were like NOPE. I refuse to give these irresponsible people money. I hope the animals have great care because this place cannot be trusted. HORRIBLE experience, AVOID and go somewhere else.

Amazing experience from start to finish & ongoing! They were so quick & efficient getting my…read moreapplication approved & we went home with our new pet same visit! Gave us tons of supplies to get started & have followed up (very thoughtful, more than once!) A great place to support !

I lost my 14 yr old Yorkie yesterday. I knew I wanted her back and wanted to make sure I only got…read moreher and not any other pet. I called a few places ... and didn't feel comfortable felt it was just a business and not really caring. When I spoke to Eric, I KNEW he was the real deal. He was respectful, kind and truly loves pets. He treated us with respect. I got a beautiful package and got her back as I waited. Totally recommend Eric at Rainbow Bridge Pet Crematory! If you love your pet as I did you need to come HERE nowhere else. You will not regret your decision! A+++ Recommended

Eternally grateful for this special place. Our dog dying unexpectedly was hard so we were anxious…read moreabout where to cremate her. The owner took us in first thing on Monday and guided us with empathy and integrity. The cost was so reasonable and the manner in which our dog's ashes were cared for was exceptional. We left with infinite gratitude.

*******ZERO STARS*******…read more DO NOT TAKE YOUR ANIMAL HERE (MILFORD, PA) The woman who "helped" us today had the bedside manner of a Nazi concentration camp guard. We were so in shock with grief we allowed her to direct us to put our animal on a steel scale, without his towel, RIGHT NEXT TO THE OVEN. He died weighing 6 pounds, significantly under their cutoff for the first level of pricing. Why was this necessary????? HIGHLY TRAUMATIZING. After the paperwork was signed, she said, "You'll have it back tomorrow". It? Really? Our beloved pet? Don't get me started on the plain white tin. They have a nice display where they rip you off on the prices of decent boxes and urns. After we got back to the car, my husband raced back in and retrieved our cat's body (and our check). We took him to our usual vet clinic, which is WONDERFUL (Wallenpaupack Vet Clinic) where we and our cat were treated with the kindness and respect we would have expected. Our wonderful cat will be cremated by the good folks at Abbey Glen in NJ (who have cremated most of my companion animals). (And for the same price.) DO NOT TAKE YOUR BELOVED ANIMAL TO TYLER'S TREASURES IN MILFORD, PA.

What a wonderful staff & cremation of my dearly loved Cali. I was treated exceptionally & helped…read morethrough the entire process in a desperately difficult time. A place I will return to if needed. 100% recommendation. Cali & I treated with great care. Thank You to the staff!

My 14 year old cat died on a Saturday afternoon. I knew my vet was closed for the weekend but she…read morerecommended Snow Mountain without hesitation saying they work with them and they gave me the best price for an individual cremation anywhere! They gave me my precious cat's ashes in a beautiful wooden box, a framed photo of her cat paw print and even a lock of pet hair if you like. Rhoda is compassionate and very gracious, told me I could bring her right over- or they also pick up, but I was so relieved as it was Sunday morning and I didn't expect to be able to find anywhere to bring her until Monday. Highly recommend them!

From initial contact to pickup. Snow Mountain helped make a very difficult time a bit easier. I…read morewould not hesitate to recommend them to anyone needing their services. Thank you for taking care of our boy Cody.

I brought my cat in for an emergency visit as he was having dizzy spells out of nowhere. They got…read moreme right in, put him on fluids and tested him for several potential issues. The entire time their team was considerate enough to ensure I knew what was happening and kept me updated when we had to leave him overnight. I was so panicked and the doctor really helped to calm me down instead of jumping to the worst case scenario. Yes, you are going to drop a good amount of money for an emergency visit but I would've spent twice that to make sure he was okay. My cat is now back to normal and I'm so grateful.

This is an extremely over priced practice. I've been going there for 30 years, my dog has an ear…read moreinfection and I've called for 2 days now and can't get any one to answer my calls. When I opted for a call back 24 hours ago, nothing. I'm going to be moving on.

What went well? Everything, they're professional, kind, sympathetic, understanding, patient, &…read moregenuine. I have used them 6 times with all my Dauchshund Girls!! I wouldn't trust anyone else with my babies. They explain everything & they do what they say. They keep in contact with you every step of the way, what more can you ask? If you love your pets as family like my husband & I do, listen to us, call Long Island Pet Cremation. You will not be sorry .

5 Star rating all the way! From the first phone call, to Chris coming outside to carry in my Lilly,…read moreto filling out paperwork, to my last good-bye to Lilly alone in the back room, to sending my husband for the ashes- EXCELLENT. And I am not an easy person to please. Whoever the owner is, you should know you are blessed and lucky to have such a caring and empathetic employee like Chris. I would highly recommend this place for anyone who wants to cremate your loved animal.

From the very first phone call, I knew I had found the right place for us. Victor is so…read morecompassionate and helpful. Whatever we needed or wanted he was there to help us. He made everything smooth and easy for us during this very difficult time. Dr Nicky and her staff are the ultimate professionals. They came to our house and made us feel so comfortable throughout such an emotional and difficult goodbye to our beautiful Symba. Thank you all for your care and compassion.

Victor of Pets to remember did a wonderful job working with Abbey Glen after the passing of my pet…read more I can't say enough about how much the prompt, efficient , yet caring and compassionate service they provided meant to me at that difficult time. I highly recommend to anyone in need of this service.

From my first call with Final Journey, I could immediately tell the staff radiated kindness and…read morecompassion. Making the call was incredibly difficult, but the person I spoke with helped ease some of that burden. At no point during that call did I feel rushed or that my feelings were disregarded. When Kevin and Dr. Maura arrived, they showed the same kindness and compassion. They walked us through the entire process and allowed us some final, meaningful time with our fur baby before we began. The level of empathy they both showed is something I will never forget. Thank you for making such a difficult day a little more bearable and for treating our beloved fur baby with the dignity, love, and respect she deserved. Your compassion truly meant the world to our family.

Final Journey came highly recommended by many in my Facebook community when I was doing what I…read morethought was advance research for my beloved cat, Willow. Unfortunately, I needed their services sooner rather than later, and a compassionate representative scheduled a next day appointment. Kris and Kevin were kind and calming; they explained the process well, let us participate as much or as little as we were comfortable with, in a peaceful and unhurried manner, and were respectful of our grief. Willow was comfortable in their presence immediately, and experienced no stress or pain. Willow was an angel on earth, and deserved the best homecoming we could give her-thank you, Kris and Kevin and God bless what you do!

Dr. Sidorsky was absolutely amazing. He was extremely compassionate and genuine. He helped my cat…read morecross the rainbow bridge and it was very peaceful and not at all traumatizing- which was my biggest fear, as I have never had to put an animal to sleep. I have spoke to my family members afterward and it brings me to tears when I explain just how calm and understanding of a human being Dr. Sidorsky is. Previously I had set up an appointment for my younger sisters cat and she also reported an amazing experience. I also referred my aunt after hearing about my sisters experience. She also had a great experience. I will definitely be contacting him again when the time comes for my other kitty and I will definitely continue to refer him to friends and family. I wish more vets were as compassionate. Thank you Dr. Sidorsky.

Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

Very kind and helpful. We brought our cat in on a Sunday, we were met on time at the office…read more Receptionist handled our pet with respect and dignity. Allowed us time to say goodbye. Explained what options were available, detailed costs, we chose a tree of life wooden urn. and to have a caste made of her paw print. Print came in a case with room for her picture. Salem's name and dates were beautifully engraved on the front of her urn. We were very pleased with the services provided. Take Care, Bev and Jordan Smith

Very accessible and polite staffing. Offer single cremation for pets which was comforting, but how…read moredo you know? We were not present for actual cremation so who knows. Chose to trust but would have preferred to be there when cremation occurred.