Great place for doggie daycare! Isabelle is always excited to come in and leaves exhausted until…read morethe next day. Happy she found a place to be dog.

We've been bringing our shepherd mix here for two years for hydro therapy and love everyone here…read more He really looks forward to seeing Vanessa and getting his swim on. From our perspective, the hydro therapy has worked wonders. He's a completely different dog these days. Unleashed ensures that hydrotherapy is always overseen by a vet tech - a big deal to us. If your pet could benefit from hydrotherapy please check out Unleashed.

My experience was very positive. I found the staff members were so kind, very helpful by walking me…read moreto the proper isle. Upon check out with one cash lady... we were talking & laughing ..... I really needed the fun positive interaction that day

I will never give Lakewood PetSmart my business again, and I will actively discourage anyone with…read morepets from shopping there. Based on my experience on July 8 and July 9, I cannot recommend this company to other pet owners. I scheduled grooming appointments for both of my dogs and the groomer arrived late. After the grooming was completed, my dogs were left locked in kennels for an additional hour after their service was completed instead of anyone calling to let me know they were ready. I only found out they had finished because I called the store to check on them. I gave very specific instructions for each dog's haircut, and none of those instructions were followed. The grooming did not resemble what I had requested for either dog. When I called to request a refund due to both the poor grooming and overall experience, I was transferred between multiple employees before finally speaking with the supervisor, Carol. From the moment she answered the phone, her tone was unprofessional and dismissive. She told me that I could receive a refund, but only if I returned to that specific store. I explained that I had traveled a significant distance to that location and would not be able to make another trip just to receive a refund. She responded that returning to the store was my only option if I wanted my money back. When I asked her to please refund the original payment method instead, she stated that she "didn't have time for this" and hung up on me. Later that day, I returned to the store to request my refund. Coincidentally, Carol was my cashier and I asked why she had hung up on me, and she claimed it was because I had been yelling. That simply isn't true. If PetSmart reviews its recorded phone calls, they will hear that I never raised my voice, used profanity, or behaved unprofessional in any way. The two employees I spoke with before being transferred to Carol can also confirm that. During our conversation in the store, I asked whether I could have received my refund at another PetSmart location. Carol responded, "Oh yeah, you can get it at any location." Had she not hung up on me earlier, that information would have saved me a long drive back to the original store. When I pointed that out, she simply shrugged her shoulders and motioned for me to move along while processing the refund. As she counted cash from the register, I asked if she could please refund the purchase to my original form of payment instead. She ignored my question entirely and continued counting the money without acknowledging me. Only after she finished did she look up and say that debit card purchases are refunded in cash because "it's on the receipt." The entire experience--from the late appointments, poor grooming, lack of communication, inaccurate information, and dismissive customer service--was unacceptable. I expected much better from a company this size that people trust with the care of their pets. Carol, do better you old hag.

Great experience with the Pawder Room. Flexible scheduling…read more Reasonable prices. Quality work.

Pure trash. Sent an email asking her availability for a female golden retriever. Called me hot and…read moreheavy for no reason, asking if i was a client like i was part of the inquisition...i said no...she said she wasn't accepting clients, she was 3 weeks out...ok, why are you calling me like i violated a federal law? Complete cu next tuesday. Dont go with this lady, she is trash.

I consider myself a well informed and involved pet owner and expect my vet to be a partner in my…read moredogs' care. Vets vary in quality and their level of knowledge, but Dr. Wright set my mind at ease. She took the time to go over the pros and cons of types of spays and the things she brought up align exactly with the studies I read. She also shared some things I did not know about a skin issue she has. She was patient and understanding with my malinois who can be a real pill at the vet for certain procedures. This office acknowledged the challenges and mentioned that there are things we can do together to help alleviate my dog's anxiety over time including how she is handled by staff which is more important than just jumping to the strongest drugs and ripping through an exam. In the dog world the Pet Doctor is considered one of the best reproductive vets you can see and one of the only to offer an ovary sparing spay so across the board I feel like I am in good hands at this vet for a spay and ongoing care.

If I could give zero stars for my recent experience, I would, but I want to be fair, because this…read morepractice once deserved every star I could give. For nearly nine years, The Pet Dr was the place I trusted completely with my dogs, my family. Dr. Fujie was exceptional: knowledgeable, compassionate, and always took the time to explain what was happening and what our options were. When you have a dog who is more than a pet, he's your companion, your shadow, your best friend, that kind of care means everything. Then things changed. My dog is 13 years young. I brought him in for vaccinations and a wellness checkup, where Dr. Romman heard a heart murmur and recommended an X-ray. The results showed an enlarged heart, later confirmed by a radiologist to include tumors on his heart and thyroid. When those results came back, I called to speak with Dr. Romman -- not only to understand what we were facing, but to ask something as simple as whether it was safe to board him while we traveled. I never got that call back. What I received was a call to schedule an EKG. When we returned from our trip, I called again. And again, the following week. My wife finally did hear from Dr. Romman. When my wife let me know what was shared, I asked if they would do anything because of his age or how much time he has left. I called back to have a conversation and when I did get a call from Dr Romman, she spent more time explaining they had tried to reach me than talking about my dog's care. We were eventually referred to an oncologist at Blue Pearl, where we learned that surgery and chemo were not options at his age. We were told to enjoy the time we had left with him. Today, I called because my boy's stomach had become severely bloated and he was gagging more than before. He had lost weight because he was not eating and by switching to canned food, he got his appetite back. I got an appointment to be seen that afternoon, only to receive a callback minutes later with a staff member relaying that Dr. Romman wanted to know "what I wanted to accomplish from the visit." I stated he has a bloated stomach and what I read online, it could be serious like a twisted stomach and my goal was to hopefully address this health issue. She replied that I needed to see a specialist and they were a general practice clinic and do not have the specialized equipment to treat my dog. The Pet Dr. website says 'Our veterinarians offer a wide variety of medical, surgical and dental services. Our hospital has advanced equipment and technologies, including comprehensive in-house testing for accurate diagnosis, digital x-ray, surgical suite, dental suite and a pharmacy. I asked if he did not have tumors and we just called for a bloated stomach would he be seen or sent to a specialist. She said to a specialist. She told me Dr. Romman would see us if we wanted palliative care. I am trying to keep our best friend comfortable and happy for whatever time he has left and not just put him down. This is a dog who has been a patient here for nearly a decade. He is not a case number, he is family. He deserved better. We deserved better. If you are navigating a serious diagnosis with a senior pet and simply need a compassionate vet in your corner, please consider whether this practice will show up for you when it truly matters. Based on my experience, I'm not confident they will. To Dr. Fujie, wherever you are: thank you for treating our boy like the family member he always has been.

I brought my Pomeranian/poodle there for a groom. This was the first time I have brought my dog to…read morean actual business to be groomed. I was very impressed with how well he was groomed. The groomer did exactly what I asked and he looked absolutely adorable. The only thing I would say is the prices do not match what is on the website and the payment information accepted is also not current. They do not accept Apple Pay which is what I was needing to use while I wait for a new debit card. All in all though, it was an excellent experience and I will definitely be bringing my dog back there again.

Omg I love their services and amazing energy with every dog! My pup is picky but an attention…read moreseeker and he had an amazing time for being his first time here and came back all fresh and clean and amazing for his upcoming 3rd birthday falling on Valentines Day! Thank you soo much for taking us in last minute! So worth it! Thank you

We have a large (100+ pounds) 2 year old rescue pup who is great at home, but struggles with…read moreoverarousal around new people and other dogs. After our local training place closed we were looking for other options and committed to positive reinforcement training. Unfortunately a lot of trainers use aversives, especially with large strong dogs. We were so excited to find Julia, and after our meet & greet we were confident she was a good choice. Julia did a 2 week board & train with our dog while we were traveling, mainly focusing on leash skills and practicing calm behavior around exciting things. We noticed an immediate improvement, but have also been continuing to work on the training at home after our follow up. I'm happy to report that we are continuing to see improvement using Julia's methods.

From the owner: At Guiding Tails, I focus on building real, lasting relationships between you and your dog through…read moreclear communication, trust, and understanding. Rather than using tools that suppress behavior, my approach centers on changing how your dog feels, so they can move through the world with more confidence and less stress. I guide you step-by-step through real-life situations, helping your dog learn that you’re a safe, consistent source of support, especially when things feel overwhelming or uncertain. As an IAABC-ADT and Family Dog Mediator, I’m committed to ongoing education and science-based methods, so you always receive thoughtful, up-to-date guidance tailored to your individual dog. Sessions are available in-home, virtually, or through Zoom, making training accessible no matter your needs.

Holy cow I found the place! I have 3 beautiful pups who are all a handful in their own way. My…read moreyoungest, a mini pitbull mix, is very afraid of the world and many groomers refuse us service because she is so stressed out. Firstly, I'm visually impaired and crashed into the front door and Taylor sprang into action (even though she was super busy) and opened the door for me while asking if I was ok. Secondly, when I told her my dog was very anxious and hated getting her nails done, Taylor wasn't even phased. She had me hold my pup and did everything so professionally and loving. Thirdly, this is such a cute location and all the dogs seemed really happy. I can't wait for my other 2 pups to get groomed here this weekend. So if you're looking for a place where your dog can feel comfy and trust that the groomers will do an exceptional job...come visit The Bark Chateau.

Jasper loves coming here to have his nails trimmed. I've brought him since he was a puppy five…read moreyears ago, even though I moved 20 miles away. I'm still happy to make the commute because the groomer is so friendly and patient with him.

I don't know what all the bad reviews are for. But I regularly take my lab here for grooming. I've…read morenever had an issue with staff, the grooming that was done, or the cleanliness of the space. I think they do a good job at a good price. I don't take my dog anywhere else for grooming needs.

Horrible service!!! Two of the items I picked up were almost expired. When getting up to the…read morecounter to pay for the items I purchased were not about to expire, the checker had to call the manager up to help her count my packets of cat food. WTF! The whole experience was a nightmare. Don't go there!!!

We left our precious mini bernedoodle w/ Mel for 10 days here and it was the best choice! Mel sent…read moreus updates everyday w/ pictures of Lulu. The place is well maintained and all the animals play & roam around freely! Her facility is so different than all the boarders I visited- the animals had their own beds with blankets. It was warm & clean with playgrounds. Not crowded! My Lulu actually got so much exercise playing & socializing with other dogs. And it was all inclusive! I definitely recommend Mel & Rosedale Resort! She's extremely organized & communicates with her clients! Thank you!

My dog had the best time at Rosedale Pet Resort! We were going away for a week and unfortunately…read moreour poor fur baby was recovering from an injury and we were too scared to put him in our regular doggy day care. Mel offered to take him in no questions asked, and make sure he didn't get into (too much) trouble. The resort itself is great, so much room to run around and rest (but mostly run around). Mel put as much love and care into creating the resort that she does into taking care of her pups! She kept in touch with us regularly, sharing pictures, and giving updates. We could tell he was having such a great time! Rates are also super reasonable for the VIP service our pup gets, with a discount for longer stays. We live in Kirkland and while it was a trek down to Rosedale, it was so worth it for our lil dude to have the time of his life! (and he slept for a full week after we picked him up lol) Thanks so much to Mel and team for the paw-some time ar camp!

The owners and employees of this company wear their hearts on their sleeves! They simply love dogs!…read more We left our senior dog with them for the first time last week and he just flourished. He was not only safe, bu t HAPPY there! They responded to my first check-in text within minutes, with a photo that warmed my heart. They continued to communicate (unsolicited) during his stay. When I picked him up, he had his exit bath, nails clipped, and a sweater they threw in because "he might get a chill out there because he's still damp." Over and above! I love this business model and the dedication of the women who own the business and employ others who obviously love the dogs. HIghest recommendation!

My experience (well, my dog's experience) at Muttropolitan has been very positive. My dog is an…read moreexuberant rescued Rottweiler. She had basic manners when I brought her there, which I did for socialization and to give myself a break from a demanding still puppy of about 2.5 years old. In the time she has been there she has come a long way. She loves her caretakers, and has several favorite playmates. She has calmed down significantly. They definitely know how to handle larger stubborn dogs without breaking their spirit. My dog is always excited when we drive there. As soon as the car turns onto South Tacoma Way she perks up and start whining and wiggling her bottom. If my dog was unhappy there I am sure that her reaction would be quite different. I hope that she can go there for many more years.