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    Green Cottage Pets

    4.1 (25 reviews)
    Open 10:00 am - 6:00 pm

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

    The staff is so knowledgeable about natural pet health. People and pet friendly atmosphere. One of my and my dogs favorite stops!

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    14 years ago

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    Ask the Community - Green Cottage Pets

    Review Highlights - Green Cottage Pets

    While on a recent trip to Tacoma for a trade show, we explored the beautiful little town of Gig Harbor Washington.

    Mentioned in 4 reviews

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    Petco

    Petco

    (54 reviews)

    Typical petco/chain store. Nice and clean, lots to chose from, and employees aren't overly helpful…read more Glad I didn't want to buy fish since the woman didn't even ask if I needed help Update: I've been in here quite a few times now and the people working in the fish area are not helpful at all. They just pretend like they don't see you or act like they are too busy to help customers. The last time I finally asked the girl to help get fish she acted all pissed that she had to quit what she was doing to help me. The store is nice, just needs some new employees that actually give a sh*t

    I made an appointment in two weeks for my dogs to get washed and groomed. They informed me to do…read moreso. I confirmed and marked everything like I was supposed to. The day of the appointment they texted me that I need a letter from my doctor stating that my dog had a heart condition which was a small heart murmur. Irritated that I wasn't informed at least a couple days before the appointment not the morning of. I rushed to try to get this paperwork for them. Instead of them calling me I called them to tell them that it's on its way. Have they received it yet? They then stated( in a rude/attitude way)well my dog 13 so he's considered a senior dog so they can't take him anyway. I said he just turned 13 three months ago. She began to state in the same tone well ma'am we consider him a senior and we are not able to take him. This is not Gig Harbor's policy. She keeps saying this is Petco's policy. This is very poor Customer Service considering they should've seen this two weeks ago when I booked the appointment or at least a few days before the appointment so let me know. Why do I have to call them to get this information from them is beyond me. Do not take your pets there unless you want to get the runaround and you might get canceled without knowing.. when I told them that this was not right they're only excuse was oh it's an automated service. And we have no control over it. Which should be a lie, considering someone's gotta put in the information for the automated service. Response to business: that is the same number that I called earlier and where I got this poor Customer Service from. Another automated service I suppose. You are not willing to talk to me about anything to help out. It just makes you look better. But I'm not gonna fall for that scheme and I hope nobody else reading this post falls for that either.

    Mud Bay - Porsha and camri best friends forever.

    Mud Bay

    (26 reviews)

    Oh my goodness! We have been in Mud Bay multiple times, each time has been a great experience…read more Today, was life changing. We walked in to get our pups weighed and to figure out a rain jacket for our boy Flip Flop. SeKai, a wonderful sales associate came over to help out, especially with the re-hanging of the tried on jackets. Realizing that Flip Flop was acting anxious and asked us if we have ever tried a thunder vest. Ummm nope, thinking do they really work?? SeKai was pretty much no pressure, try it, if you like it get it if you don't no worries. So she helped put it on, and with in seconds my anxious pup is calm. Of course we got it! It's not the vest I am reviewing here of course, what I want to say is what a wonderful environment Mud Bay is, and how employees like SeKai make it that way. Our appreciation soars with the kindness, knowledge, and the love of animals we felt today. Thank you for making a difference in our fur babies life and thank you for taking the time to do so.

    I've always taken my fur baby Porsha to this mud bay and we have always had the best time finding…read moretreats and food and toys for her. Last month she was diagnosed with an aggressive sarcoma (tumor) in her mouth and I went straight to this location for soft food for her and they were helpful and kind and took the time to pet Porsha and listen to her needs and help find solutions. We went back again when I could t get her to take her meds and got some pill pockets and bacon flavored fruit roll ups to hide her pills in. Again, they were so kind and helpful. We are helping our baby cross the rainbow bridge this weekend and we made one last stop to Mud Bay for her last couple of days food and treats and my daughter brought her in and the staff went above and beyond as always. She came home crying, so grateful for their kindness and the love they showed Porsha. I will always recommend this location and this company. Thank you again to the amazing employees and their dedication to their job and our pets.

    Elite Pet Salon

    Elite Pet Salon

    (25 reviews)

    Very unhappy with the lack of ethics and quality of grooming from this salon. The owner is rude,…read moreabrasive and lacks the business understanding of the customer interaction. A fee is charged if you are late (which I never am), a fee is charged if you do not groom the dog before bringing it to be groomed by her shop, a fee is charged when you are in the hospital if you missed an appointment, and the pet is groomed to her liking to make her job easier even though she over charges you for inadequate work. I have groomed my dogs weekly for years and the most I have been charged for both dogs is $80. My dogs look the worse they have ever looked and I have been charged almost $300 to groom 2 small dogs. Rip off salon, poor customer care and terrible grooming.

    I have always been perfectly happy with Elite, Candice has been doing my Diego since he was young…read moreand he is now a 15 year old, sometimes grumpy with his face, but Candice does a great job. I am frankly surprised by a few bad reviews, (everyone has their own experience) but in my book she is great. When she owned the business on the street, of course she would have to start charging for no shows, late arrivals and pick up. I found if I called ahead and let her know something happened, then she was most understanding, But I never abused that. It is a business, and she was usually booked solid, so that is lost revenue for lost time. I usually got charged for some matting, even if I thought it wasn't bad, it still is time. My Diego always came out looking smart and handsome.

    Pet Pros - Ashley did a great job grooming me!

    Pet Pros

    (31 reviews)

    Exceptional care for an anxious, high-maintenance pup!…read more I recently took my toy poodle to Pet Pros in Tacoma for a full groom with Maggie, and I could not be happier with the experience. My dog has high anxiety and a weakened immune system, which makes grooming a stressful process. Maggie was incredibly accommodating--she kept my pup isolated from other dogs for her health and managed her anxiety with so much patience.The results speak for themselves (see photo!). She delivered a flawless, stylish, breed-specific cut. On top of the beautiful styling, she took care of all the essential hygiene needs, including a clean sanitation shave down, nail trim, and anal gland expression. It is clear that the grooming salon has talented, gentle, and professional staff in place now. If you have a sensitive or high-maintenance dog, I highly recommend asking for Maggie at the Tacoma location!

    After doing research and finding Lois at Pet pros I thought we found a great match. She spoke about…read morebeing gentle and light handed with my puppies first haircut saying that it would be about 1 1/2 hours. Great! 1 1/2 hours later I get a call saying it would be another hour because my pup didn't like the blow dryer. Over an hour later we decided to head back to check on the pup. The person upfront said, sorry for the wait, she had a big German Sheppard come in. Ok, so she lied about why it was taking so long... fine. Next when she brought my puppy (cavalier King Charles) out to us she said that our arrival distracted her and she cut her nipple. The outcome was terrible, my pup was butchered. Patches of short and long hair all over her body, all of the Cavalier features like the feathers toes, gone, ears are very uneven, the was still damp and loose hair everywhere. Her nipple was cut and bleeding and her ears were knotted. I would not recommend this place at all.

    Green Cottage Pets - petstore - Updated September 2026

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