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    Pet Food Express

    4.6 (105 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Pet Food Express

    Pet adoption

    Microchipping

    Pet physical or wellness exam

    1 More Service

    Pet vaccinations

    Pet Food Express Photos

    Recommended Reviews - Pet Food Express

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    Reviews With Photos

    This is the tub to the right of me.  The one where there was hair all over and the orange collar on "floor".
    Stacey F.

    Overall, generally disgusted. Came to bring my dog for a bath as I do after every vet appointment so whatever dirt she got on her at the vet office isn't brought home. For $18.....I was provided the opportunity to pick from 5 empty wash stations, all that were filled with filth, including dirt, hair and towels. The female manager or lead was working at the cash register and a male was setting up dog crates, both in direct sight of this mess at the front of the store....but neither came to the wash area, or even checked on the wash area while I was there, even through the disaray was completely visible to both. Towel were piled high and falling onto the floor from the towel bin. Garbage was full. There were 5 folded towels on the shelving unit by the garbage can. Just stuff all piled in the corner. I checked every wash station and each was filthy. Hair in every tub, not one station was clean. Normally, the stations are clean, the floors are clean & dry and safe to walk on, each normally station has 2-3 folded towels and dog treats are waiting for the pups. Nothing. Nothing but wet & slippery floors covered with hair and water, tubs filled with hair....filth and grime. I went over to get towels because I initially thought the one tub was kinda clean and helped my dog in. Once I came back, I realized that the pattern on the sink made it look clean, but it was not. I kept running the water while washing down the tub while my dog waited....but the water remained tap water cold. Never got warmer. At this point, my dog is ankle deep in water....which made no sense because I hadn't even wet her body yet. I looked down and the drain was FULL of dog hair. I was grossed out but had to reach in to clear it, because I was worried about my dog getting an infection. So, overall pretty gross. No dogs were in the store when we arrived, so that had been sitting for a period of time. One dog was going in as I was trying to get away and she looked as disgusted as I felt. I carried my dog out of the dirt and just left because she had just had her teeth cleaned and I wasn't going to risk her slipping on the wet floor or catching something if she slipped and broke skin from still being a bit under anesthesia. Super disappointed because this has been something that we have done for over 6 years. Now, no way. I came home and immediately washed her and used Betadine to soak her feet. I was afraid to risk an infection as senior pup. Nope. This was bad. What a waste of $18. Hoping my senior pet doesn't get sick. Cashier/manager/lead was personable and offered wash collar. I had initially looked to buy a metal "choke chain" (don't know another name) to replace hers that had aged out. Cashier told me that PFExpress no longer sold them....BUT, they did carry the extra heavy duty ones with spikes that dig into the dogs neck. I wanted a thin metal collar to clip her to the tub enclosure and to use when we go to the river or ocean because her license/rabies/nane tags can clip on easily....not a chunky metal collar with 2 inch spikes to injure her. Yikes. I get she's a pitbull, but no...No way.

    Cat food
    Jones K.

    The experience was nothing short of fantastic what's your list that was exceptional service provided by an older gentleman who display about the knowledge about cat food. Is it assistance was invaluable and help me find the perfect cat food for my kittes. He took the time to explain the benefits of different card options helping me make a informed decision without any pressure it felt very personalize tailored to my pets requirements. Thanks to the gentleman's guidance I left the store with a new phone company and the cats food I had chosen. Kudos to pet Food express for such welcoming knowledge wanting Bierman for pet lovers like me.

    Pet food express
    Derrick O.

    Excellent customer service. Everyone's extremely helpful and knowledgeable and incredible working here. I love all the options for foods for cats dogs and treats for cats and dogs as well. I was able to get a larger litter box today. Also some treats and cat food. They definitely have some top notch quality products here without all the junk ingredients I will forever shop at pet food Express for my pet needs.

    So handy to have small packets of pumpkin for my dog!
    Emily L.

    The amount of money I drop here for my dog is ungodly! I think I am here once a week for something! One of the staples I always grab for my pup are the NoHide bones. These are a life saver when she is not ready to sit down at night while we are tired! They are made of rice so they are better for her tummy and won't splinter and wind us up in the hospital. Also the past few times I stopped in they had a buy 3 get one free deal which is great for her habit! A new find that will now become a staple are the Honest Kitchen pour overs and stews. Poppy goes wild for these over her kibble! Yes I created a monster but I can't say no to her cute wittle face! They also have little pouches of pumpkin which are great because she gets upset tummy's often. And I always have to scan the treat isles. An automatic grab for us are the honest kitchen treats. She really likes the heart shaped parmesan pecks! We also got some great high reward freeze dried chicken treats that make nail trimmings go so smoothly. Plus the same buy 3 get 1 free deal was in place last time I stopped by!

    Resting, squirrels are fast !!!!
    Philip S.

    Greetings to all its oeners, Can I recommend a employee @ pet express who had substantial knowledge on my pet. Great sssistsnce to Deanna. Thank You.

    Colby
    Jackie F.

    This location is the best. Everyone that works there is very nice and super knowledgeable. We have a lab who was in pain, joint and hip from walking and playing would just groan. A lady at this location took the time to explain three different options to try and we went the the one she felt the best about. He is like a puppy again. No pain and a super shiny healthy coat. Also note, they have a great COVID protocol and everything is very clean and i feel safe.

    ROCKY AND  SCHNITZY!!!
    Shawna M.

    Me and my fur-babies, Rocky and Schnitzy are frequent customers at this location, which is known as "The Toy Store" by them. In November, Schnitzy was sadly diagnosed with a lung tumor. Our two favorite P.F.E. employees, are Christine and Cassidy. When I told them about Schnitzy's diagnosis, the two of them put their heads together and showed us products that may be of some benefit to decrease inflammation in Schnitzy's system. She is enjoying the Choovio beef with mussels jerky which is high in Omega's. And also enjoys the Turkey, Beef and Chicken bone broth by Nulo that has Turmeric which is a natural anti-inflammatory. They were so helpful, caring and knowledgeable! I recommend this store for sure! Thank-you, Shawna M.

    A peanut butter doggie treat from this place.
    Kev H.

    This is the store I go to for self-serve dog wash stations. At $18 a pop isn't exactly cheap, but they include the shampoo, towels, dryer and even a couple of doggie treats with that price. So I'll take it. Plus, it beats doing it at home especially if your pets shed like mine - after you're done, all the fur would just be waiting for you to pick it off of the drain, yikes. But one thing though, the dryer doesn't blow warm air. That's probably one single thing I could think of to improve the overall thing - warm air dryer would be a major improvement and would help pets get warm quickly after the shower. The staff members here are all super friendly and nice! Not kidding, ALL of them are. They interact with your pets if you bring them with you, they offer help if you look confused, and overall I think it's just great customer service. I would highly rate and recommend this store.

    Dog toys

    I like this pet store a lot it, it has a lot of variety to choose from. They had a very nice set up when you first walk in with many different dog treats. I definitely had to get my go to dog food. Everyone here is also very nice and helpful.

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    1 month ago

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    3 years ago

    Business owner information

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    Pet Food E.

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    5 years ago

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    4 years ago

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    2 years ago

    The staff is very knowledgeable and really helpful. The store is well stocked and clean. We won't shop anywhere else.

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    7 years ago

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    2 years ago

    Great customer service from the whole team I was greeted by mateo and gina at the door and they were super nice and helpful

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    7 years ago

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    Pet Food E.

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    9 years ago

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    3 years ago

    Good store for all pet needs! I was there for cat food and bunny stuff. They sleays have what I need!

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    4 years ago

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    4 years ago

    Wonderful staff that really love to help and care about animals. Extremely happy I found this place.

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    Ask the Community - Pet Food Express

    Review Highlights - Pet Food Express

    Sam and Kayla were super helpful and knowledgeable about the products and pet care.

    Mentioned in 5 reviews

    Read more highlights

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    Highly recommend using them for your pet sitting needs. Our sitter sent photos, followed…read moreinstructions, and clearly cared about our elderly kitty who needs daily medications.

    Pet Food Express - petstore - Updated June 2026

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