Everybody is friendly knowledgeable and very large selection of pet supply . A variety of…read moreeverything that's unbelievable must see take your pet always welcomed us ..

Specialty Dog food at a lower…read moreprice.,.............................................................................................................................................................................

Great shop with friendly people!! They've got a great selection of pet toys and treats and the…read morecutest puppies ever! Wish I could buy them all.

DO NOT BUY A PUPPY FROM THIS PLACE OR ANY BREEDER. I just walked through the store and the male…read moreemployee on duty is holding a puppy up by the skin of his neck and using his other hand to trim the fur around his eyes with pink dollar store craft scissors. ZERO proper grooming equipment to be found and the puppy was crying the whole time. It made me sick to my stomach. I understand you may need to get ahold of a dog by the neck at times but he was holding it above his lap with the dog in clear discomfort. Shows the level of care these dogs get. If I could give zero stars I would.

Stopped in during a recent trip. Super friendly, helpful clerks. Well- lit and stocked with most…read moreeverything your furry friend could want. Prices were reasonable but found several bags of dog treats that were over 6 months expired. The shelves were also a big cluttered.

Made stop in and bought some dog treats for my pup. Price was great for the quantity. After i got…read morehome, I opened the package and every pack was moldy and over a year out of date. I get they were on sale but the over a year old is ridiculous. At least the big box stores don't sell moldy treats and way out of date. I'll never go back and never allow anyone I know to go there. Trying to kill my dogs.

Not as weird as you would believe. I buy pet food and toys here regularly among other things. They…read morehave everything. It's the weirdest dollar store type of store, but the stock varies widely and everything is very cheap. I can't help liking it. Stop in often because it's a different store every time and if you like something it probably will be gone when you return to get it. So so friendly store emoloyees though. Just ignore the tude.

Purchased a feeder rat for my 8yr old boa which I have done many times from this establishment and…read morethe rat I purchased yesterday chewed a inch off the end of her tail and 2 other spots on her back the size of a nickel. I called the store and asked to speak to the manager I was worried for my snake and wanted to know if they have records of the rats health quality worried my snake that I've had for 8yrs may become very I'll. I have NEVER had a feeder rat do this in all the 8yrs I've been feeding her. After voicing my concerns to the manager she then laughed at me and kept calling me hun no sympathy for my pet or acting concerned but yet manages a pet supply store. After her not being a helpful nor respectful manager I then asked for the corporate managers name and number after several times asking for it she finally gave it to me. I then hung up and called the number given and it was for another store I asked to speak to the manager giving the woman the name I was told to ask for and had to leave a message no call back no nothing. Poor customer service from manager to the actual owner that I left a message with and yet no response. I have been a customer here for many years but after this I will never visit this store nor any other of there stores. I'm now following vet instructions on her care and debating on having the rat tested. Staff are nice and welcoming while your shopping and spending money but when it comes to actual caring about issues such as this one was horrible customer service. I will never spend a red cent in any of these stores after this. Shop with caution......

Clean & professional. Staff were polite and respectful. Understood what was needed and took care of…read moreit.

brought my dog in, they slammed him against the wash sick. he came put with a broken back and…read moretail. their response? he came in that way!! bullshit!!!!! if so he would have never passed the flea comb test when they ran the comb down his back. per the vet, it happened there and he now has bulging discs in his neck and permanent damage to his spine.

Got this fish a year ago from Dotty's. He's thriving now and has grown so much. I also got 2 baby…read morecatfish from them about 3 months ago those are doing amazing too

Friendly staff also they have majority of everything you may need for any and every petread more

They carry the (seemingly unusual) dog food we need, and they have always offered to carry it out…read moreto my car for me. I appreciate that extra touch.

Small animals are NOT taken care of properly. 8 weeks ago I…read morecame and looked at a sickly chinchilla. I hoped that it would be better-taken care of. I came back today, and I'm sad to say that it's worse than before. I have done a lot of research on chinchillas. I have my own named bennie. They need to do the following: *Give plenty of toys *ideally a bigger home (this is wayyyyyy too small) *proper pellets NO NUTS OR ADD-INS. (oxbow is a good brand and I've seen it in the store) *nonplastic hide (this can cause impaction, potentially killing them) *Proper bedding (kiln dried or aspen is great! NO PAPER!!! Paper also causes impaction and also causes death) *fresh hay. Only timothy. The staff needs to be informed on how to take care of the animals. this is cruel!

I am writing to share a recent experience I had at your store that I found both disappointing and…read morefrustrating. During my visit, Tim was working the register, and I encountered what I would describe as a passive aggressive and unaccommodating interaction. While his tone may have appeared polite on the surface, his overall demeanor and unwillingness to assist suggested otherwise and left a negative impression. I shop your store regularly, particularly this location and specifically the super saver section, as it is marketed for discounted items. In fact, I previously wrote a positive review based on a great experience. However, it is quite common for items in this area to be either incorrectly marked or not marked at all. On a prior visit, your team acknowledged this issue and made the appropriate price adjustments without hesitation. On this visit, I selected NutriSource Woodland dog food, which was marked at 36.99. However, at checkout, the item rang up as 44.99. In addition, one of the bags I selected was not individually marked, but it was clearly placed within the same super saver section. Despite explaining this and referencing my previous experience, Tim refused to make the adjustment, even after reviewing my prior transaction where a manager had done so due to similar pricing inconsistencies. Additionally, I purchased NutriSource turkey stew, which was displayed as buy one get one half off and marked at 2.00. These items were grouped together accordingly. However, Tim refused to honor the promotion on the items marked at that price, again showing no willingness to resolve what was clearly a store labeling issue. Having worked in retail for several years, I am familiar with pricing policies and consumer protections related to mispricing. At that point, I chose not to press the issue further, as I simply wanted to complete my purchase and leave the store. Overall, the experience felt dismissive and unnecessarily difficult. While professionalism and courtesy are expected in any customer interaction, so is a reasonable level of accommodation when store errors occur. Unfortunately, that was not demonstrated during this visit. I felt it was important to bring this to your attention, as this experience does not reflect the level of service I have previously received at your store.

Mega Store for your pet!! Have a WIDE variety of items and great deals! Also, a few small furry…read morefriends to take home too!! Super friendly, knowledgeable staff and clean place! Definitely worth a visit!!

Small town flavor with wonderful service every time…read more Angela in particular is a great employee who gives great service and attention to detail when assisting customers. If you're in the area, stop by and experience it for yourself.

Love everything and everyone that works with or at the pet supply plus stores friendly, helpful and…read moreloving been shopping with the company for 17 years and will continue thanks for all you guys do.

This is such a cute shop. Not just a wild bird and nature store they have super cute and unique…read moregifts for everyone. The outside is always so cute and well decorated as is the inside. I came in for a gift for my mother-in-law and found the most adorable well-made unique bird feeder. The owner was so friendly and even gift wrapped my item! It was perfect. I highly recommend the store for anyone looking for a gift for themselves or for someone else.

An exceptionally nice nature store for bird feeding folks! My wife and I…read moreenjoyed looking around the store and we found all the supplies we where after. Our new feeder station filled with the food supplies from J.J.Cardinal's Store keeps the view from our deck interesting every morning!